Karpet Kingdom Reviews 

69
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Basically i got everything agreed by the shop and paid up front. However the fitters were rude and attempted to cut corners by putting a load of underlay pieces in one room like a jigsaw even though i... See more

Rated 5 out of 5 stars

Excellent service .Great quality carpets.Ist class fitting. No hesitatoin in going back the next time I need a new carpet.

Rated 5 out of 5 stars

Brilliant cost and service. They were much cheaper than my local carpet shop, but worried about using a new company. However they turned out to be the best carpet people for our house and the... See more

Rated 5 out of 5 stars

Ordered LVT flooring at Rugby store. The rep Sanj Sidhu was really helpful. The order process was straightforward and fitting arranged. The fitters Marcus and Jake were fantastic. Their workmanship w... See more

Company details

  1. Flooring Store
  2. Furniture Store

Information provided by various external sources

With over 30 years of experience, we at Karpet Kingdom are proud to be coventrys number 1 carpet, vinyl and laminate flooring specialists. With a wealth of product knowledge and a fitting service that is second to none, you can be sure to get t...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(69)

15 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Rip off ?

A very small purchase. But I purchased a bag of Arden Feather finish for a floor we are laying, 11kgs. Paid £60 for it which felt a lot at the time. Got home thought I would check other prices and then hey we’re £30 for the same product with free delivery!!!! Very shortsighted - wont use them for the bigger jobs

August 3, 2020
Unprompted review
Rated 1 out of 5 stars

BAD REVIEW

Unfortunately we had a problem with the floor, however we sent videos, photos to the fitter prior to the fitting day, the fitter however decided to do it his was & as a result we have an extremely poorly fitted laminate floor, after sales communication has been a joke, as everyone blames someone else, communication is no existent, we paid for the product in the showroom & as requested paid the fitter cash once it was fitted, however as the weeks passed & the floor deteriorated. It is still an ongoing problem & no one in Karpet Kingdom is interested. Perhaps head office may contact us ? Would not recommend Karpet Kingdom.

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Go here before you think of buying elsewhere...

I'd been around lots of the carpet shops in Norwich but thought I'd give this place a go. So glad I did; they had a bigger range (high end stuff and more budget friendly carpets) and the prices were lower - considerably so on some ranges. Fitting was cheaper too. Really friendly with plenty of slots of fitting free to suit my schedule.

November 5, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service from visiting store …

Excellent service from visiting store in wharf st warwick to estimate visit by Cameron excellent quote and planning and the fitter James who was an artist and made a perfect job of fitting our new landing and stair carpet.absolutely perfect job and the excellent communication throughout.also thanks to Steve who arranged date and time ..highly recommend this company absolutely brilliant price and quality..well done guys..

September 22, 2018
Unprompted review
Rated 5 out of 5 stars

Holbrook Lane, Coventry

Walking through the door we were instantly greeted by the team and told to look around with no salesman putting pressure on us which is nice. When we found suitable carpets and vinyl we went to the service desk to price it all up and worked out quite a bit less than the competitor next door along with a more pleasurable shopping experience. And the fitter was a nice fella that was also easy to get along with and talk to.
Very happy from start to finish, have recommended to others

March 25, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look