I did not receive the cosrx freebie that was included with my order. Worst experience with this app. I have placed orders before but there was no issue with the previous orders. But my last order has... See more
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The website is user-friendly. I easily found what I've been looking for as they have categorized their items depending on your needs. Plus, I got the item on sale! Payment is also convenient as I had... See more
Company replied
Okei naman yung product,however mali yung payment dun sa courier hindi updated I reported it pero wala response..sana maaddress.Please check your email thanks
I trust the website but I'm just curious because my perfumes are not sealed individually, so I assume it's not brand new or it's not full when you pack it? Do you have to open the perfumes before plac... See more
Company details
Information provided by various external sources
THEKULT.COM is the only online beauty platform, that offers 100% authentic products from well-known local and international brands, with the most affordable prices in the Philippines!
Contact info
9110 La Campana St., 1207, Makati, Philippines
- +63 9176506010
- cx@thekult.com
- thekult.com
Ordered two (2) perfumes already
Ordered two (2) perfumes already, and I find them authentic. Thanks Kult. I will order again.
March 12, 2020
Unprompted review
Reply from THEKULT.COM
Dear Cheerly,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Shipped and delivered immediately
Shipped and delivered immediately. No hassles. Even contacts you personally if they need clarification. Very good customer service. And all authentic items
March 12, 2020
Unprompted review
Reply from THEKULT.COM
Dear Marie Cielo,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
I like that the package arrive at the…
I like that the package arrive at the time it was supposed to And that its packaging is very nice 👍🏽
March 12, 2020
Unprompted review
Reply from THEKULT.COM
Dear Mary Anthonette,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Not the same fragrance as what I bought…
Not the same fragrance as what I bought in SG.
Don't know if the cologne I purchased was Class A.
Not satisfied with my purchase.
March 12, 2020
Unprompted review
Reply from THEKULT.COM
Dear Valued Customer,
Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume
Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.
-THEKULT.COM Team
FAKE Elizabeth Arden Green Tea Scent Spray
I had high hopes before ordering Elizabeth Arden Green Tea Scent Spray because the low price and others had good reviews on it. But my expectation failed! The delivery took almost 2 weeks and the product itself is not authentic. Before, I had authentic ET perfume and I know that the scent lasts throughout the day. But thekult ET perfume does not last all day. The scent already fades before noon. Sigh. Not worth the money.
March 12, 2020
Unprompted review
Reply from THEKULT.COM
Dear Netnet,
Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume
Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.
-THEKULT.COM Team
great product!
March 12, 2020
Unprompted review
Updates on shipping
It would be better if you do updates about the shipping. You do have the option to add messenger and text updates but I'm not getting any updates still. Even with that, I still from you because my orders still arrived. Im not always at home so I prefer to be updated on when it might be delivered at my house.
March 12, 2020
Unprompted review
Reply from THEKULT.COM
Dear Cherish,
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
-THEKULT.COM Team
Products are legit and price slashes…
Products are legit and price slashes are even better
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Maribeth,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
I did not received my order
I did not received my order. I tried so many times to contact you but received no response from your end.
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Maria Alondra,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Reply from THEKULT.COM
Dear Aireen,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Quick response ,gOod service
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Mary Jaycel,
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to cx@thekult.com or contact us via +63 917 650 6010 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
-THEKULT.COM Team
I truly love you guys!
I truly love you guys!! Your products are authentic and I’m glad i found a real website/store like you!! Keep it up! The only things i have to bring up are first when an order placed and there’s a note there from you guys that says “click here for tracking your order”, but theres no really option that has a link that we can click on. So i was clueless on my order. Second your delivery company had an issue recently where there was a store that caught on fire and near their warehouse so NinjaVan got affected by it so they have to transport their delivery items to another warehouse that caused the delay and we should be updated about this incident since you promised in your site that the process is between 2-3 days, my orders took 8 days, but all good i still love you guys! Keep us updated and hope may your business grow and be more successful. God bless!
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Cathlyn Khaye,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Reply from THEKULT.COM
Dear Wilshane Marie,
Thank you for leaving such a wonderful review. We are thrilled that you enjoyed your experience with us, and our team is extremely happy to read your feedback. We, as the people who’re working hard every day to make beauty accessible to everyone in the Philippines, place customer experience and satisfaction in the heart of our efforts, and your review reaffirms that we are on the right path. Thank you again for your kind words and we look forward to serve you for your next purchase!
-THEKULT.COM Team
Not authentic
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Our Valued Customer,
Please allow us to let you know that we only sell 100% authentic products, that are sourced either directly from the brands or from their authorized distributors in the Philippines. Kindly check the following article on our website, to get a precise understanding of the distinction between varieties of scents: https://www.thekult.com/pages/how-to-preserve-the-scent-of-your-perfume
Please don’t hesitate to reach out to cx@thekult.com or contact us via +63 917 650 6010 to provide us with details regarding your concern, so that we can help you out specifically. We would also appreciate it if you could send us photos of the item(s) you purchased for our information.
-THEKULT.COM Team
Fast delivery and awesome products!
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Genelyn,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Fast delivery and well packaged order.
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Jen,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
The perfumes here are way cheaper than…
The perfumes here are way cheaper than the mall price and they’re authentic! Same-day delivery’s amazing too.
March 11, 2020
Unprompted review
Reply from THEKULT.COM
Dear Andrea,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Reply from THEKULT.COM
Dear Valued Customer,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to your next purchase!
-THEKULT.COM Team
Poor customer service
Poor customer service. They never replied to my email asking about legitimacy of products. I emailed 4 times - - no reply from them at all.
March 11, 2020
Unprompted review
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