The online purchase (via facebook) went well. I have also received the confirmation emails (unfortunately they were in the spam box) I really appreciate the communication with your support centre- b... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Iam so happy with the service iam getting from Ecalations management team. There was an error on my request an soon after I reported it, a lady by the name of Emily was in contact and assured me that... See more
Some company don't care about how their customers feel but this company does care and they will make everything they can to make you feel good and loved. I had a problem with my account but I w... See more
As I remember right, there was this ads giving out computer tab something related to 2024 inventory. We just pay $2, for the shipping cost. So I tried to avail. I was wondering why my PNB credit ca... See more
4.4
Excellent
189 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Imani immediately helped me to take controle of the situation
Imani helped me reverse a situation, and I couldn't of done it without his help !!
5 stars thank you Imani .. 😊
April 2, 2025
Unprompted review
I'm still waiting for any updates on…
I'm still waiting for any updates on the refund thats why ill give that rating for now
April 1, 2025
Unprompted review
Fast customer service
March 27, 2025
Unprompted review
Good service
March 24, 2025
Unprompted review
I really appreciate the kind help from…
I really appreciate the kind help from all of you
March 24, 2025
Unprompted review
The assistance was quick and helpful.
March 19, 2025
Unprompted review
Excellent customer service and support
March 13, 2025
Unprompted review
so patient!
March 9, 2025
Unprompted review
After all I received understanding…
After all I received understanding person on your team about my issues thanks to Никълъс
February 26, 2025
Unprompted review
Unhappy
Although she was polite and conciliatory, Zara did not address any of my questions about the unethical phishing your company perpetrated, not has the refund, promised over a week ago, been made. I will be warning all my contacts about your company.
February 18, 2025
Unprompted review
Prompt and effective
Prompt and effective
The company response promptly and efficiently. They see to the needs of their clients and provide top services! Well done!
February 16, 2025
Unprompted review
The treatment was satisfactory.
The treatment was satisfactory in all areas very cordial people and know how to do their job. People trained with extensive experience and especially the kindness that makes them highlight.
February 12, 2025
Unprompted review
Thank you for the assistance
February 10, 2025
Unprompted review
...thanks so much to gentle…grazie!
...thanks so much to gentle Jamail...problem solved very quicqly....carla70...
February 7, 2025
Unprompted review
Issue Resolved, but Questionable Practices
I had an issue with being enrolled in a membership I wasn’t fully aware of, which led to unexpected charges. After lodging a formal complaint, the escalation team or Phoebe quickly responded and processed a full refund while also terminating my account. I appreciate the prompt resolution.
February 4, 2025
Unprompted review
Great customer Service
Iam so happy with the service iam getting from Ecalations management team. There was an error on my request an soon after I reported it, a lady by the name of Emily was in contact and assured me that the issue will be sorted in no time. Great customer service from Escalations team. You guys really care about your clients. Keep it up.
January 31, 2025
Unprompted review
The follow up of my request was very…
The follow up of my request was very good and I got full satisfaction. Thanks to Edith, she acted very professional, with kindness !
I'll remember
January 7, 2025
Unprompted review
I did get a fast and positive response
I did get a fast and positive response. I am waiting for it to be concrete.
January 31, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.