Thelatestdrop Reviews 25

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 4 out of 5 stars

I made a purchase for some Gucci sunglasses and the sunglasses were even better in person and the price was not to bad either... the only reason I did not give a 5 star review is my sunglasses arrived... See more

Rated 5 out of 5 stars

Loved my order from The Latest Drop! My Lululemon top came quickly and looked exactly like the pictures. I can’t believe the brands they stock at such low prices—definitely shopping here again!

Rated 5 out of 5 stars

Fast & great deals! I wasn't sure about the company at first because I hadn't heard of it, but I ordered Saucony trail runners on 4/10 and received them on 4/14. Fast shipping (earlier than expected!... See more

Rated 4 out of 5 stars

I was very happy to find the shoes I wanted at a great price. I placed my order and received confirmation that it was received. Now it's a week later and as far as I know my order has not shipped and... See more

Company replied

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Great purchase

I made a purchase for some Gucci sunglasses and the sunglasses were even better in person and the price was not to bad either... the only reason I did not give a 5 star review is my sunglasses arrived in a clear zip lock bag and just inside a small box for delivery I'm surprised they made it in one piece. But most sunglasses I've purchased in the past come in a case for safe keeping and a cloth to wipe the lenses and these did not

April 9, 2026
Rated 5 out of 5 stars

Loved my order from The Latest Drop

Loved my order from The Latest Drop! My Lululemon top came quickly and looked exactly like the pictures. I can’t believe the brands they stock at such low prices—definitely shopping here again!

April 13, 2026
Rated 5 out of 5 stars

I wasn't sure about the company at…

Fast & great deals!
I wasn't sure about the company at first because I hadn't heard of it, but I ordered Saucony trail runners on 4/10 and received them on 4/14. Fast shipping (earlier than expected!), great shoes. Thanks!!

April 12, 2026
Rated 5 out of 5 stars

Updated.

Order received timely. Product is as advertised.

April 11, 2026
Thelatestdrop logo

Reply from Thelatestdrop

Hi, thank you for letting us know and we’re sorry to hear you never received the package. Our tracking info is showing this as delivered, but someone will reach out to you very shortly to make sure that you get your package or refund you if that is what you’d prefer. We appreciate you letting us know and are working to resolve this ASAP!

Rated 5 out of 5 stars

Fantastic website

The PRICE the more than timely deliverance of my shoes.I work in a retail shoe store and have given your website to many.I am more than pleased with ya’ll service and you now have a customer for life.Keep up the good work!!!!!

January 27, 2026
Rated 4 out of 5 stars

Pleased to know they are legit

I was very happy to find the shoes I wanted at a great price. I placed my order and received confirmation that it was received. Now it's a week later and as far as I know my order has not shipped and I have sent 2 messages (one on their website and one by email) If I get a response and get the shoes I paid for, I will consider changing my review.
UPDATE: I got a very nice email with apologizes for the delay. I increased my rating to 4 stars, as I'm feeling much better about the experience. I will update again once I receive the shoes.

April 2, 2026
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Reply from Thelatestdrop

I'm so sorry to hear that you hadn't gotten a reply previously. We have escalated this internally and you should have be receiving an email soon, if not already. In short, it looks like your shipment was delayed with a worst case delivery date of Apr 14, though we are trying to push for sooner if possible. Of course, if you'd prefer a refund, we will handle that for you. Either way, we will reach out with an extra something as an apology for the poor experience. Thank you for your feedback!

Rated 1 out of 5 stars

Purchase was shipped to the incorrect…

Purchase was shipped to the incorrect address. The Last Drop chose UPS Ground Saver as their shipping partner. While The Last Drop tries to distance themselves from shipper making an error, that’s on your organization… you proactively chose UPS Ground Saver and they did not provide service and delivered to incorrect address, not my home.

April 7, 2026
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Reply from Thelatestdrop

We're sorry to hear that the UPS driver delivered to the wrong house. You mentioned in your email to us that this has been happening a lot recently, so it might be worth reaching out to UPS directly so that this doesn't happen with any orders in the future with us or otherwise. Of course we have refunded your order since we weren't able to deliver a satisfactory experience. Thank you for the feedback!

Rated 3 out of 5 stars

Illegal-looking shipping

The product was good, but the shipping bag bore the name of a company different from The Latest Drop. This conjures up images of a fly-by-night operation that may or may not be shipping legally.

March 25, 2026
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Reply from Thelatestdrop

Hi David, thank you for your review! I can confirm that 100% of our inventory is sourced from authorized distributors of the brands we carry and everything is legally sold. The low prices are a result of us opportunistically sourcing closeout deals as these distributors want to clear out inventory, similar to how companies like TJ Maxx operate.

As for the packaging, our logistics partners are supposed to be using generic white bags (cheaper than branded bags to further keep costs low), but I apologize if that didn’t happen. If you are willing, please send an email to mike@thelatestdrop.com and I’d be happy to take a look and see. Thanks again for your feedback!

Rated 3 out of 5 stars

The site is real and not a scam as feared

Bought a pair of hiking boots at a good price. Didn’t receive a confirmation email and started to panic, that maybe it was a scam site. The signs weren’t good when I started looking at reviews.
I was delighted to get a response from customer service and they emailed me the confirmation.
Next problem was the delivery, when the date passed and the next for delivery and no email, I worried again as I never got a email saying they had even been posted.
Again customer service said they had been posted and delivered to a collection point. Not what I asked for.
All in all, the boots are great, but there’s something wrong with their emailing with customers.
I hope a they sort it out as the price was very good.

January 18, 2026
Unprompted review
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Reply from Thelatestdrop

Hi Celine, thank you for the feedback! We are looking into why you didn’t receive the email confirmation and appreciate you letting us know. We are a relatively new company and appreciate any and all feedback. We’re glad you got your boots and are happy about the price - please reach out if you need any assistance in the future!

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