Shoes came quickly and when there was a problem about 75 days (Brooks has a 90 day policy) after I received them they did not hesitate to replace them. They asked for a picture of the shoe defect whic... See more
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Review summary
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Reviews shaping this summary
Highly recommend TLD! Customer service is friendly, responsive, and truly cares about their customers. My son had saved for months for the Lego Baratie, for a milestone event. Then an unprecedented in... See more
Company replied
I mistakenly put the wrong shipping address on my order. I called and spoke to a gentleman who was very helpful, kind and polite. A pleasure to do business with. He assisted me with the change to the... See more
Fast & great deals! I wasn't sure about the company at first because I hadn't heard of it, but I ordered Saucony trail runners on 4/10 and received them on 4/14. Fast shipping (earlier than expected!... See more
Company details
Written by the company
The Latest Drop is an online retail destination helping customers discover premium apparel, footwear, and lifestyle brands at discounted prices. The company offers a curated shopping experience featuring sought-after products from popular brands while emphasizing affordability and convenience. Customers can shop a wide selection of men’s and women’s shoes, clothing, accessories, and outdoor gear without paying traditional retail markups. What sets The Latest Drop apart is our combination of value and accessibility. Shoppers benefit from competitive pricing on high-quality products, free shipping, hassle-free returns, and attentive customer service. Customer reviews frequently recognize us for top notch service, fast deliveries, and always great prices. For consumers who want premium products without premium pricing, The Latest Drop provides a convenient and cost-effective way to shop trusted brands while saving both time and money.
Contact info
02466, United States
- info@thelatestdrop.com
- thelatestdrop.com
Premium Brands. Better Prices.
4.6
Excellent
154 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Perfect experience
Perfect! Communication accurate, delivery prompt and good product for value.
May 16, 2026
Great experience
Great experience! Needed the size corrected and the quickly swapped and exchanged my order extremely quickly. Their customer service is fantastic!
May 12, 2026
Merrell Antora 3
Quick delivery! Product as described.
Great price. Very happy with my shoe purchase. Always apprehensive about ordering online from unfamiliar store sites. Your store did not disappoint, thank you!! Communication with tracking and delivery was great as well.
May 13, 2026
Gets a five star review from me
Gets a five star review from me. just wish the delivery was a bit faster. But great price. I will buy from them again. 👍
May 4, 2026
I order a pair of converse and they…
I order a pair of converse and they were a little too big. I contacted customer service and they were very professional even the return of my refund was quick!
May 11, 2026
my shipment arrrived on time.
April 20, 2026
The shoes I bought were exactly what I…
The shoes I bought were exactly what I was expecting. I had an issue with a discount code working and they retroactively applied it which I really appreciated. Friendly and responsive customer service. I would definitely shop with them again!
March 4, 2026
Your customer service was terrific!
Your customer service was terrific. I purchased the wrong boot width and was refunded the next day, before the order was shipped. Thank you!
April 12, 2026
The buying experience was very… positive
The buying experience was very positive. Unfortunately, the boots did not fit.
The return procedure went smoothly, and purchase was refunded timely .
April 16, 2026
UPS transit issues
UPS transit issues, sent to a different country after being in correct delivery state. Haven’t heard from The Latest Drop after reaching out, we’ll see if I ever get the package.
April 20, 2026
Reply from Thelatestdrop
I’m so sorry to hear that there was an issue with your order shipping! I see that UPS says it has the correct info now and should arrive by May 14th, but I will reach out to you directly to ensure you get your order.
My transaction with your company was on…Lacking!
My transaction with your company was on April 18, and I've still not received the product. I viewed you as scammers and have reported you to my bank as such.
April 20, 2026
Reply from Thelatestdrop
Hi Jack, I’m very sorry to hear that you didn’t receive your package! I looked up your order and the tracking info shows that this was delivered on April 23rd. I will reach out to you directly to see if we can help you locate it, or if you would prefer a refund that is ok too.
Good communication on updates
Good communication on updates, fair pricing, and smooth delivery.
April 20, 2026
Quick and easy
April 20, 2026
Fast shipping and accurate description
Fast shipping and accurate description. The product was a fair value
April 20, 2026
Quick shipping
April 20, 2026
My transaction was smooth however I…
My transaction was smooth however I would have given it 5 stars if my sunglasses would have came in a glass case
April 20, 2026
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