For saying things went a little wrong with initial order.. I will say collection of the wrong item, delivery of the new item was friendly and organised.. The customer service team were very helpfu... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Got the wrong bit twice from another supplier and had to pay to return both. This despite their invoice showing the correct description. The girl there also said she couldn’t check their stocks and... See more
Many companies can deliver goods efficiently but a true test is how good they are at resolving issues. The Leisure Warehouse were great when I had a problem with a purchase and sorted out a refund wi... See more
Overall a good shopping experience on The Leisure Warehouse website. The site was easy to navigate and ordering was straightforward. Unfortunately the goods we received weren't suitable for our needs... See more
Company details
Written by the company
Retailer of caravan and motorhome parts, spares and accessories.
Contact info
Moat House Square, LS23 7FB, Wetherby, United Kingdom
- sales@theleisurewarehouse.co.uk
- theleisurewarehouse.co.uk
4.4
Excellent
296 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 18% of negative reviews
Typically replies within 1 week
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Website so easy to use
Website so easy to use. Very fast delivery. Received exactly what I ordered
June 26, 2025
Good service with a prompt delivery
Good service with a prompt delivery, well packaged and a really quick and easy replacement fix. All back in full working condition now!
June 26, 2025
When there was issue they sorted it out…
When there was issue they sorted it out no problem well done highly recommend.
June 25, 2025
Great service
Great service all my orders arrived on time and some earlier than expected couldn’t be happier highly recommend
June 24, 2025
Great fast and great product
May 26, 2025
Good price well packed and fast delivery
May 29, 2025
quick delivery
May 27, 2025
Charged for fast delivery that didn’t…
Charged for fast delivery that didn’t arrive when promised
On contacting the company I was ignored
No delivery was attempted on 28th I was in all day I have CCTV and a door bell camera no images where recorded
May 26, 2025
Reply from The Leisure Warehouse
Hi
Thanks for your review with us.
I have looked into your order and the delivery was delivered within 2 working days as per the express delivery option selected (as it was bank holiday your order was received 27th May and delivered 29th May, delivery was attempted on the 28th but no-one was available) and we responded to your email within 45 minutes of sending. So we're not sure why this did not meet expectation but if you would like to make a complaint you can email admin@theleisurewarehouse.co.uk and we can refer this to be reviewed.
Thanks
LW Team
A wealth of caravan parts & accessories
Seems to be a shop of good stocks of caravan accessories and parts we might require.
Service was very good and price seemed reasonable to me , will certainly be back next time I need something caravan related
May 26, 2025
Purchase of Thule Bike Rack
Recently purchased a Thule bike rack for our Moho from Leisure Warehouse, ordered whilst on a trip and needed a home delivery when we were on a pit stop before our next adventure. Customer service took the order and organised a suitable delivery to suit our schedule . Rack arrived on schedule allowing us to fit and go on our next trip with our bikes - Great price and great service- cannot fault so 5 stars
May 8, 2025
Unprompted review
Good service,order came in 48hrs,and…
Good service,order came in 48hrs,and is a thetford original part ,Good fitting product for my cassette
Thank-you
April 28, 2025
Omistor 5200 drip seal
Part delivered on time. Had to trim it down, my mistake but was a perfect fit otherwise.
April 28, 2025
Arived earlier than expected very well…
Arived earlier than expected very well packaged
April 25, 2025
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