The LGV Training Company Reviews 

868
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff and expert instructors are exceptionally supportive, friendly, and helpful throughout the entire training process, making everyone feel confident. People also truly appreciate the prompt responses, efficient organization, and clear guidance provided when successfully preparing for their theory and practical tests. Some reviewers were not happy with the communication, noting that support seemed to disappear after the initial booking or felt like dealing with an unnecessary middleman. A few consumers also mentioned encountering unhelpful interactions, occasional rude responses, and feeling persistently chased by unwanted promotional messages.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the helpful, friendly, and supportive... See more

Service

Consumers find service to be positive, highlighting helpful guidance, quick booking, and great support that... See more

Customer service

Users describe positive interactions with customer service, highlighting that everyone was really helpful and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, well-organized... See more

Response time

Reviewers mention positive feedback about response time, highlighting that support agents are prompt with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

highly recommend this company to anyone looking to get their HGV licence! A big thank you to Pavo, the German guy, and the instructor who always brought plenty of laughs and made the whole experie... See more

Rated 5 out of 5 stars

"I recently completed my C+E training, and I cannot recommend Stefan enough! From day one, he was incredibly thorough, patient, and dedicated to making sure I understood every detail. Not only did he... See more

Company replied

Rated 5 out of 5 stars

Just passed my driving test today! Big thank you to Antonio and his team for massive support and help with all the process and paperwork. Also Andy, my driving instructor was the best instructor i eve... See more

Company replied

Rated 5 out of 5 stars

From start to finish the LGV training company were A1 supporting me through the process and always there if I needed help , advice or support . Big shout out to ralf who was my point of contact for... See more

Company replied


Company details

  1. Drivers License Training School

Written by the company

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

868 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(868)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thankyou

Just a fast and thorough service from start to finish. Signed up end of January and passed everything by the end of March. Thanks to everyone involved. 👍

May 22, 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thanks so much for your kind words! We're thrilled to hear everything went smoothly and quickly for you. Congratulations on passing!

Wishing you all the best!

Rated 5 out of 5 stars

Great service did exactly what they…

Great service did exactly what they said they would

May 9, 2025
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Reply from The LGV Training Company

Thank you for taking the time to leave us a review, we're glad the team provided a great service throughout.

Wishing you all the best!

Rated 5 out of 5 stars

The company was amazing.

The company was amazing. The staff is very friendly and always available to help. Couldn't ask for more. Pass my licence first time. Thank you very much. Will recommend for sure. 😃😃

May 7, 2025
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Reply from The LGV Training Company

Thank you for the fantastic review! We're so pleased to hear you felt supported throughout. Congratulations on passing!

Wishing you all the best.

Rated 5 out of 5 stars

Excellent experience using the LGV…

Excellent experience using the LGV training company Ltd. Nick Lake was very thorough with all info and answered any questions I had.

April 25, 2025
Unprompted review
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Reply from The LGV Training Company

Thank you for your great review! We're glad you had an excellent experience and that Nick was thorough and helpful throughout. We'll be sure to pass on your kind words to him.

Wishing you all the best!

Rated 5 out of 5 stars

CPC Training

Steve was an excellent teacher and made sure we all understood each part of the training corse before he went onto the next section. Would highly recommend to anyone wishing to do there CPC.

May 1, 2025
Unprompted review
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Reply from The LGV Training Company

Thank you for your feedback! We're thrilled to hear Steve provided such clear and supportive training. We'll be sure to pass on your kind words.

All the best!

Rated 5 out of 5 stars

Very good company would recommend to…

Very good company would recommend to anyone looking to become a hgv driver

April 29, 2025
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Reply from The LGV Training Company

Thank you for the review. It's great to read you would recommend us to others, congratulations on passing!

Wishing you all the best.

Rated 5 out of 5 stars

Amazing company!

They made my experience so easy. They was attentive and always emailing or calling with more information or asking for updates. Antonio, my advisor, was incredible. So polite and friendly, he helped me so much with everything and I couldn't thank him enough. Thank you all at the LGV training company for helping me get my license

April 29, 2025
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Reply from The LGV Training Company

Thank you for the great review! We're so glad to hear your journey was made easy and that Antonio provided such helpful, friendly support. We'll be sure to pass on your kind words to him. Congratulations on passing.

Wishing you all the best!

Rated 5 out of 5 stars

Help throughout the process and was…

Help throughout the process and was available at all times.
Kept in contact and even offering help for work
Would recommend

April 24, 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for your kind words! We're so pleased to hear you felt supported throughout the process and that our team stayed in touch.

Wishing you all the best!

Rated 5 out of 5 stars

My cpc great experience

It was great experience cos they work with my flexibility and very supportive during my cpc course with company. Highly recommend if you need to do your training 👍

April 17, 2025
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Reply from The LGV Training Company

Thank you for the 5* review, we're glad you had a great experience & enjoyed your CPC course.

Wishing you all the best!

Rated 5 out of 5 stars

Amazing company

Amazing company felt supported all the way can’t recommend enough

April 22, 2025
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Reply from The LGV Training Company

Thank you for the 5* review, its great to read you think were an amazing company and can't recommend us enough.

Wishing you all the best!

Rated 5 out of 5 stars

LGV TRAINING COMPANY HIGHLY RECOMMEND

Alfie Daden, reached out to me after my original enquiry. From the start to finish he has been ever so helpful. Including me having some family grieving. He had even managed to have my dates changed to support me.

And my driving instructor Harry is a fantastic instructor and great company at welwyn LGV

The LGV TRAINING COMPANY IS HIGHLY RECOMMENDED. 😁

April 16, 2025
Unprompted review
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Reply from The LGV Training Company

Thanks so much for your lovely review. Congratulations on passing! We're glad Alfie and Harry were able to support you through a difficult time. We'll pass on your kind words. Wishing you all the best!

Rated 5 out of 5 stars

Class 1 fast track

Passed my B to CE with these guys excellent help. Special mention to Nick Lake for helping throughout.
The whole process seems very overwhelming at first with how many tests etc it needs. But having someone to break it down is endlessly helpful and makes it much more managable. As is hsving training and tests booked on your behalf.
Everyone spoken to on the phone is always helpful and understanding. Working around your availability etc.

Thanks guys, my ambition is now a reality!

April 7, 2025
Unprompted review
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Reply from The LGV Training Company

Thanks so much for your kind words and congratulations on passing your B to CE! We're thrilled to hear you had such a positive experience. We'll be sure to pass on your special mention to Nick Lake! It’s great to know we helped make the process feel more manageable, and that our team could support you every step of the way. Wishing you all the best on the road ahead!

Rated 1 out of 5 stars

I wasn't been lucky at all

I wasn't been lucky at all. They are not able to providing the service ,im been discriminated and insulted over the phone and also i have to fight for full refund. Other company its much cheaper and able to provide the service!!!

April 3, 2025
Unprompted review
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Reply from The LGV Training Company

Hi Martin,

Thanks for your feedback. We’re sorry to hear you feel this way, though we strongly disagree with your version of events. You were offered the same products and services that are available to all customers, and your refund was processed within 24 hours of your request.

We pride ourselves on treating everyone with respect and providing clear communication throughout the process. We wish you all the best with your training elsewhere.

Kind regards
The LGV Training Company

Rated 5 out of 5 stars

Today I passed my hgv with lgs

Today I passed my hgv with lgs in just 5 days. Leo and the team are undoubtably the best in the business From my experience and what I have heard from Other trainees. My instructor olly taught me so much in just a few days and I had such a laugh with him making me feel so at ease I walked away happy I’d passed but gutted my time at lgs was now over. So thanks to lgs again and especially Olly.

March 27, 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the 5* review. A huge congratulations on passing your HGV in just 5 days! It’s fantastic to hear how much you enjoyed your time with us. We’ll be sure to pass your kind words on to Leo, Olly, and the team.

Wishing you all the best!

Rated 5 out of 5 stars

Absolute amazing service ✅

Absolute amazing service ✅
I chose this company to get my class 1 licence and did everything with these from the theory tests up to the practical tests. Everything was organised perfectly by these and I barely even had to lift a finger throughout the whole process. Antonio was the person who was working to help me get my licence and was nothing was too much to ask and he guided me throughout the entire process, I would 100% recommend this person to anyone trying to get their licence. I couldn’t have had a better experience!

March 20, 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thanks so much for the amazing review! We're thrilled to hear everything went smoothly from start to finish. We will be sure to pass your thanks onto Antonio.

Wishing you all the best!

Rated 5 out of 5 stars

This company has been absolutely great…

This company has been absolutely great for me helped tremendously,booked everything as quick as they could as it does take abit of time,they went above and beyond got my lessons booked closer for me and a faster time,1 thing I will say for anyone thinking of booking your hgv/lgv cpc test's is when going for your theory book the cpc a couple weeks after your theory test it's alot to take on first time round concentrate on theory and hazard perception first then take a week or 2 to get your head around the cpc case studies it will save you money and thank me later good luck and hope to see you all on the road big thank you to Antonio, Alisha Smith and the LGV training company

March 14, 2025
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Reply from The LGV Training Company

Thank you for the great feedback! We're glad Antonio, Alisha, and the team could help. Great advice on the CPC — taking it step by step really helps. Wishing you all the best!

Rated 5 out of 5 stars

Excellent Customer Service and great experience

The LGV Training Company has made my experience in taking my LGV license smooth and enjoyable. The staff are very helpful and friendly, plus everything is done in a professional manner. Definitely recommend to anyone who is looking to take their LGV license. Thank you to all the staff for your help and support.

March 11, 2025
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for your kind words! We're so pleased to hear your experience was smooth and enjoyable. Wishing you all the best on the road!

Rated 5 out of 5 stars

All staff are friendly and…professionals

All staff are friendly and professionals
Easy to deal with and communication is great
I would highly recommend

March 11, 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for your kind words! We're so pleased to hear you had a great experience with our friendly and professional team. Wishing you all the best on your journey!

Rated 5 out of 5 stars

Great communication

Great communication.
All the staff are professional and friendly.
Would highly recommend.
Thanks again.

March 5, 2025
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for your kind words! We’re so glad you had a great experience with our team. Wishing you all the best!

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