I ordered two pairs of trousers from this company. When delivery arrived, some time after the promise on the website, the package contained only one pair of trousers. I immediately queried this by e... See more
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Ordered item. Confirmation email received stating order gone through. 13 days now and no item arrived. Have emailed to enquire, searched internet for every possible number to contact them on, and h... See more
Ordered a paddling pool and arrived within the 3 days and it’s fabulous. Every other shop had sold out due to heatwave and already up and filled. So pleased . 😁
Delivery of Hunter boots, opened up the packaging to find one boot defective, cracked, and also a different colour. I have called the contact number and no response, also no reply from email? U... See more
Company details
Contact info
Maidstone, United Kingdom
- info@thelittlecountrygarden.com
- thelittlecountrygarden.com
Asks customers to review
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Hasn’t replied to negative reviews
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Very helpful
Very helpful, offering solutions when product wanted was unavailable. Different size was offered which suited. Always responded regarding tracking for delivery
AVOID this sham of a business
Still haven’t received my order or had any indication that it’s been dispatched. Terrible service. Have given up hope that I will receive it at all
Really competitive price for the…
Really competitive price for the product I bought, in fact, I couldn't find cheaper. The only niggle is that I didn't get an email saying my item was dispatched, so was about to send a query about where it was when it was delivered. Hardly something to quibble about as the delivery was on time.
Arrived quickly and good communication…
Arrived quickly and good communication with the seller. Excellent shop, highly recommended
AVOID at all costs. No item, no communication, no customer service
Ordered item. Confirmation email received stating order gone through. 13 days now and no item arrived. Have emailed to enquire, searched internet for every possible number to contact them on, and have not had one single reply back. Am starting the refund process now on the c/card as no contact from this company. So, AVOID at all costs, save yourself the hassle, and use another company to buy your items/goods from......
Very good experience
Very good experience. Received item as ordered - some Joules shoes. I was a little weary as usually only buy online from shops that are well known, eg Next, Boots, Amazon etc. I didn’t receive a despatch email immediately like you would large companies but after waiting a few days I emailed the company to check if it had been despatched and they replied within a couple of days telling me to expect it today by Evri. Which was spot on, they just came and are lovely thank you.
I still haven’t received my order
I still haven’t received my order. No correspondence since paying.
Delighted with my two joules dresses
Delighted with my two joules dresses. They were received promptly and an email was sent confirming my order and notifying me of despatch. Very efficient.
The recipient of the flowers was very…
The recipient of the flowers was very happyThank you
Speedy delivery and well packaged so…
Speedy delivery and well packaged so arrived in perfect condition! Have now ordered again so I will have a spare pair of wellies for when needed! Thank you for a great service
Good Communication
Good Communication
In a world of internet scamming….emails and telephone numbers can be important.
Messages matched actions
So…Thank you
Very good service
The team personally handled my requests…
The team personally handled my requests quickly and efficiently
No response
I have been trying to contact the company for several days by email and phone and have left messages. The expensive boots I bought have failed after just over a year. Looks like they sell seconds or something and have no interest in resolving complaints
Lovely products
Lovely products, easy online ordering and quick, smooth delivery. Perfect and look forward to shopping with them again.
I have still not received my order
I have still not received my order. I have tried to make contact, but there is no reply and nobody has called me back. Is this a real company, or have I been scammed?
2nd Time is a Charm!
**Update 9/26/23 - My item finally arrived! The store made everything right and it all ended up working out. I appreciate them working with me to resolve the situation. From 1 star to 4. Left off one star because I didn’t receive the correct item initially and the response thereafter was slow.
*Update 9/14/23 - Store responded after quite some time. They’ve been understaffed and long story short, they’re helping sort out the mixup of me having received another person’s order. I’ll update again once I actually have my item but so far, once I actually received communication from the store they’ve been very helpful and apologetic.
I received the wrong item and I contacted the company via email and on their Instagram but never received a response. DO NOT BUY FROM THEM!!!! SCAM!!!!
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