I ordered two pairs of trousers from this company. When delivery arrived, some time after the promise on the website, the package contained only one pair of trousers. I immediately queried this by e... See more
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Ordered item. Confirmation email received stating order gone through. 13 days now and no item arrived. Have emailed to enquire, searched internet for every possible number to contact them on, and h... See more
Ordered a paddling pool and arrived within the 3 days and it’s fabulous. Every other shop had sold out due to heatwave and already up and filled. So pleased . 😁
Delivery of Hunter boots, opened up the packaging to find one boot defective, cracked, and also a different colour. I have called the contact number and no response, also no reply from email? U... See more
Company details
Contact info
Maidstone, United Kingdom
- info@thelittlecountrygarden.com
- thelittlecountrygarden.com
2.2
Poor
87 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Cost of returns not worth the risk
My boots didn’t fit and it has cost me £13.14 to return them within the UK, almost 20% of the cost of the boots. Sadly this means I can’t risk trying another pair from this company and will now find a pair from a company with free returns.
Had the boots fitted I would have been very happy with the company as they arrived quickly and although the box was badly bashed the boots were absolutely fine.
January 19, 2021
Reply from Thelittlecountrygarden
Hi, sorry, we are still learning and we are looking into our procedures to try and help with returns and best methods of returning. Thank you for your comments and we hope we will be able to help you in the future.
I brought a pair of hunter’s for my…
I brought a pair of hunter’s for my son, great fit and delivered very quickly. They were so helpful and will definitely be recommending to friends and family. Thank you so much
January 15, 2021
Unprompted review
Fab gem of a website !
Fab gem of a website selling all sorts of Hunter and other outdoor clothing brands and shoes at really low prices. I ordered an item which didn’t fit and they happily sorted out an exchange (even reserving my size so it didn’t sell out whilst I sorted the return). Quick delivery too. Would recommend this company
January 15, 2021
Great little shop.
Great product. Great little price. Super-fast delivery. Matthew was very helpful indeed in helping me select the right wellingtons for my needs. Took them for a walk today. Delighted!
January 14, 2021
In an apparent Nationwide shortage of…
In an apparent Nationwide shortage of size 7 navy blue wellies, The Little Country Garden came to the rescue with Hunters in stock- delivered efficiently and in time for Christmas!
December 16, 2020
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