The Little Red Hut Reviews 

72
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers frequently praise the stunning quality of the personalized items and custom signs, describing them as beautiful and perfect gifts for friends and family. Consumers truly love the homemade artisan feel of the products and often mention that they will happily order again for upcoming holidays and special occasions. People also appreciate the attentive assistance provided by the team when managing custom requests and tracking shipments smoothly. Some reviewers were not happy with delivery problems and experienced frustrating communication when requesting refunds.

What people talk about most

Product

People report positive experiences with product, highlighting the fantastic quality and stunning bespoke... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with the bespoke signs and... See more

Order

Users describe satisfaction with order, expressing delight over custom signs, prints, and personalised items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered my son a martial arts belt display rack for Christmas with personalisation and it’s absolutely stunning! Exactly what I wanted and delivery was fast with excellent customer service. No more... See more

Rated 5 out of 5 stars

Well I’ve just received my new bespoke sign and once again the quality of it is fantastic. Too blessed to be stressed! I absolutely love everyone of my bespoke signs that i have received and the c... See more

Rated 5 out of 5 stars

First time ordering & i will definitely order again!! I emailed Becky about a personalised idea i had, she couldn't help enough when designing it and making it happen. When the delivery arrived 6... See more

Rated 5 out of 5 stars

We have bought from The Little Red Hut for a couple of years, generally because we love the homemade and super artisan feel to the products. We have two in our home and have sent multiple gifts to fri... See more


Company details

  1. Prints and Signs Store

Written by the company

We are a family business based in North Wales. We have been providing the nation with the bespoke signs they love since 2013! In our 11 years of trading, we have received a record number of orders for 2023-24. We cannot thank you all enough for your support! We are a small family business and small businesses need you to shop with them more than ever!


Contact info

4.2

Great

TrustScore 4 out of 5

72 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(72)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent for yourself and for gifting!

As a family, we have bought many different items from The Little Red Hut, things for ourselves and gifts for friends, we are always so confident in the quality and craftsmanship, well packaged and always arrive in perfect condition. Keep up the good work and excellent service!

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

So Well Made

Iv now had the 3rd product from the little red hut and I can not fault the company ! from first order to delivery time has been exceptional, one of the most professional online companies I’ve had the privilege to deal with (the signs are brilliant) The fact this is a family run company makes it that more special. what there doing and the products are so much more then expected, definitely 5* 👏👌

April 25, 2024
Unprompted review
Rated 5 out of 5 stars

Iv had various items from the little…

Iv had various items from the little red hut that are dotted around my home. We get multiple comments from friends and family as to where we got them.
the service is outstanding the quality is perfect every time, highly recommended will definitely be returning.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful and bespoke

Beautiful, hand made bespoke items! The attention to detail in every piece is incredible, made by a family run team, their passion to deliver the most special and meaningful gifts and personalised items is unbeaten! Could not recommend more!

April 30, 2024
Unprompted review
Rated 5 out of 5 stars

I have just received my 2 plaques

I have just received my 2 plaques. Myself and my girls are so pleased of what we have received, as a company they are so easy to deal with, my order was bespoke and they delivered a great product...very happy. Thank you X

April 30, 2024
Unprompted review
Rated 2 out of 5 stars

Extremely long wait time ! Would not recommend this company waited…po

Would not recommend this company waited a very long time for a gift for some one then the order got cancelled by them after being told it was out for dispatch ! For a small family run business not ver accommodating at all

April 16, 2024
Unprompted review
The Little Red Hut logo

Reply from The Little Red Hut

This poor review has not come as a surprise as you sadly threatened earlier if we could not meet your timeframe.

Our current production time is clear to see on our website, (on our homepage, on every product page and at checkout) As well as on the order confirmation email you received too. It does feel unfair that you are rating us poor based on our timescale, when we couldn't be clearer.

We did not advise your order was out for delivery - We confirmed it was due for dispatch today and we were on schedule to do so.

We knew our courier would not be able to deliver your parcel in the timescale you required it for (next day) and so therefore we cancelled and refunded your order straight away (as you requested us to do so if that was the case!)

We are accommodating wherever possible, but I did explain that we have a new product which has recently gone viral and as a result brought in an unprecedented amount of orders and our team are at full stretch at this present time.

I am sorry we are only guilty of not being able to reduce our waiting time for you at this moment.

Rated 5 out of 5 stars

Wall art

My daughter brought one of the wall arts for me for Christmas that said I love you More. Then I wanted something else saying night night sleep tight which is something my husband had left me a voice mail saying before he passed away. They had been able to make this for me which I love. Their customer service was brilliant and delivery was very quick. I will definitely use again thank you

February 5, 2024
Unprompted review
The Little Red Hut logo

Reply from The Little Red Hut

Hi Maxine, I do remember your lovely bespoke order and thank you so much for your kind review 🙂 It is much appreciated

Rated 5 out of 5 stars

3D Train/Street signs

I ordered two train/street signs for Christmas gifts. They have arrived in plenty of time, and absolutely exceeded my expectations. They really are fantastic.

December 7, 2019
Unprompted review

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