The Little Sensory Box Reviews 290

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Unfortunately I wouldn’t recommend, the service is terrible. If you have an issue, multiple emails have to be sent and even then they go unanswered! When a box arrives, things are missing and you’re t... See more

Rated 5 out of 5 stars

I absolutely adored our regular boxes from the little sensory box. As a mum who is not very creative and not very self motivated in terms of play, I really enjoyed the effortlessness of this subscrip... See more

Rated 5 out of 5 stars

Lovely subscription box, perfect to aide your baby's development. Love that you can easily edit your subscription. My baby is a big fan of everything she gets in her boxes, star item from 3-6 month bo... See more

Rated 5 out of 5 stars

Fab experience with The Little Sensory Box. It took around four days for my order to be dispatched (this is clearly explained prior to purchase), however very quick delivery after that. Items came per... See more

Company details

  1. Children's Toys Store
  2. Baby Store
  3. Book Store
  4. Children's Store

Written by the company

We provide award winning sensory subscription boxes tailored around your baby's key development stages and one-off sensory boxes for babies and toddlers as well as a growing collection of wooden toys.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

290 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Great but timing could be improved

The contents of the sensory box are spot on and very useful but it would be helpful to receive them earlier in the three month window for which they are intended. I got the 3-6 month box when my son was 5 months old.

April 26, 2023
The Little Sensory Box logo

Reply from The Little Sensory Box

Hi Claudine,

I’m really pleased to hear that you are happy with the contents of the subscription boxes that you have received so far.

Unless you specify the age of your child when placing the order - either by adding a note to the order or by emailing, then I will not know how old your child is.

Payment and dispatch for the following box will always be exactly 3 months after you initially placed the order as it is a quarterly subscription. However, if you require the next box to be moved forward to an earlier date (in order to match up with your child’s age) then that can be changed with no problem whatsoever – you just have to email (hello@thelittlesensorybox.com) to let me know so that I can change the timings on the system. Once the date has been changed, the next box’s payment and dispatch will be exactly 3 months on from that date, and so on.

I am going to email you now so that we can rearrange the schedule so that your next box will arrive exactly when you need it to. Once this has been changed to an earlier date, this will resolve your issue and all of the other boxes will follow accordingly.

If you ever have any queries about your subscription or any other orders then please feel free to email me any time, I am always happy to help.

Kind regards,
Jess

Rated 5 out of 5 stars

Just what I was looking for

Just what I was looking for. My granddaughter was born prematurely at 23 weeks and so for her 1st birthday I was looking for something special to help with her development. Jess was so helpful, I knew the subscription box for her age would be too far advanced for Orla so she helped me choose a suitable starter box, I settled on the 3-6 month as she was between that and the 6-9 month. My stepdaughter was thrilled with the box, the toys were perfect for Orla and she even said that she had been looking to buy her one of the items. The toys were excellent quality and well worth the subscription.

May 3, 2023
Rated 5 out of 5 stars

Great shopping experience

Lovely website, cute little toys. My daughter loves her tambourine.
Informative on delivery 📦

April 25, 2023
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Reply from The Little Sensory Box

Hi Sarah,

Thank you so much for your review 😊

Kind regards,
Jess

Rated 5 out of 5 stars

Very good

Very good, there was an issue with posting as I did not put the number of my house on the address page but it was sent back out as soon as the shipping was paid again.
Staff were lovely and contacted me to keep me updated with the status of my new delivery.

Lovely products and friendly / kind staff.

April 26, 2023
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Reply from The Little Sensory Box

Hi Samantha,

Thank you so much for taking the time to leave a review.

The Little Sensory Box is a small, mum-run business run by just me, so I really appreciate your feedback 😊

Kind regards,
Jess

Rated 5 out of 5 stars

3 monthly age related gift boxes.

Both th e3 monthly boxes sent to my 2 grandchildren were delivered as promised and contained excellent age related toys. Both the parents and children look forward to the boxes arriving.

March 13, 2023
Rated 5 out of 5 stars

Great products

Ordered a little selection of toys for my little girls first birthday , infanito lights & sounds multi set , mobi peeka mirror & petit boum float bottle , studio circus rattles & studio circus hammer bench , all came in a box nicely packaged and a nice little personal thankyou for supporting the buisness touch with my order which Is lovely overall really happy with the quality of each individual item the mirror is my little girls favourite she kisses herself and slavers all over it but it’s really cute ! The infanito lights & sounds multi set is great there’s a leaf sensory ball in this set that lights up different colours but they’re all different and great in there own way , hammer bench is another hit all the colourful wood blocks seem to grab my daughters attention she’s always changing which one she would like to hold , the studio rattle is lovely I chose one with giraffes face it’s just adorable , and the petit float bottle is great if your child likes to hold bottles ect so I’m happy with all I recieved I would definitely recommend the toys are great quality and would definitely keep your little one entertained

March 4, 2023
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Reply from The Little Sensory Box

Hi Lindsey,

Thank you so much for taking the time to write such a detailed review. It really does mean a lot to me to hear that you are pleased with all of the products that you received for your daughter. I hope she continues to enjoy playing with them all 😊

Kind regards,
Jess

Rated 5 out of 5 stars

new born

Our Grand-daughter loved her box and she is only 3 week old.

February 22, 2023
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Reply from The Little Sensory Box

Hi Diane,

So pleased to hear that your granddaughter loved her first box 😊

Thank you for taking the time to leave a review.

Kind regards,
Jess

Rated 5 out of 5 stars

I’ve been ordering the box since our

I’ve been ordering the box since our grandson was born in 2021 I was only going to order for the first year everything that comes are well made and he enjoys opening the box the last box he got had a whistle sounds like a train he’s 2 in may and he now takes it everywhere and blows it then says all aboard everything he’s received as help his development from birth to today 5stars

January 12, 2023
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Reply from The Little Sensory Box

Hi,

Thank you for your review! 😊

It's lovely to hear that your grandson is enjoying the train whistle so much.

I'm so glad to hear that you think that the subscription boxes have helped with his development over the past 2 years too.

Kind regards,
Jess


Rated 5 out of 5 stars

Lovely little box and far better value…

Lovely little box and far better value for money than other subscriptions!

February 25, 2023
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Reply from The Little Sensory Box

Hi Emma,

Thank you so much for taking the time to leave a review. So pleased to hear that you are loving the subscription boxes 😊

Rated 5 out of 5 stars

Absolutely excellent service 😃

Absolutely excellent service 😃 the products arrived on time and i am really impressed with the quality of them. My little boy loves them! Also, Jess was extremely helpful in recommending the right products for my son (and she got it spot on!). Thanks again

February 5, 2023
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Reply from The Little Sensory Box

Ahh you're welcome! Always happy to help any time. So pleased to hear that he loves the choices.

Thank you so much for taking the time to leave this lovely review.

Kind regards,
Jess

Rated 2 out of 5 stars

Disappointed

I've used the service before and was impressed, however I've ordered a sensory box for my daughter's birthday and I've been really disappointed. I really don't feel the contents are equivalent to what I've paid never mind worth more. it's a real shame because I really love the concept.

January 30, 2023
The Little Sensory Box logo

Reply from The Little Sensory Box

Hi Helen,

I am so sorry to hear that you were disappointed with the box that you received on this occasion.

I recently became the new owner of The Little Sensory Box and your order was dispatched prior to my ownership. I would really like to offer a resolution to make this up to you and I am going to email you separately so that we can discuss this further.

Since becoming the new owner, I have had lots of orders for surprise boxes and I spend a considerable amount of time curating each individual box for the customer. I take so much pride in ensuring that customers get good value for money with the boxes that they receive, as well as including a different variety of items that are age-appropriate too.

I hope to hear back from you so that I have the chance to make things right.

Kind regards,
Jess

Rated 3 out of 5 stars

Arrived much later than advertised

Arrived much later than advertised. Had to chase the order and only when I eventually got a reply back was it dispatched. The order was a gift for a baby shower that didn't arrive in time

February 6, 2023

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