The Little Sensory Box Reviews 290

TrustScore 4.5 out of 5

4.4

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Rated 2 out of 5 stars

Unfortunately I wouldn’t recommend, the service is terrible. If you have an issue, multiple emails have to be sent and even then they go unanswered! When a box arrives, things are missing and you’re t... See more

Rated 5 out of 5 stars

I absolutely adored our regular boxes from the little sensory box. As a mum who is not very creative and not very self motivated in terms of play, I really enjoyed the effortlessness of this subscrip... See more

Rated 5 out of 5 stars

Lovely subscription box, perfect to aide your baby's development. Love that you can easily edit your subscription. My baby is a big fan of everything she gets in her boxes, star item from 3-6 month bo... See more

Rated 5 out of 5 stars

Fab experience with The Little Sensory Box. It took around four days for my order to be dispatched (this is clearly explained prior to purchase), however very quick delivery after that. Items came per... See more

Company details

  1. Children's Toys Store
  2. Baby Store
  3. Book Store
  4. Children's Store

Written by the company

We provide award winning sensory subscription boxes tailored around your baby's key development stages and one-off sensory boxes for babies and toddlers as well as a growing collection of wooden toys.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

290 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Some of the items are really cheap…

Some of the items are really cheap looking and I expected more for £45. Feel there should be some educational information for the parents included, detailing what’s inside and why etc.
Overall, I was disappointed. I have a subscription and will assess after the next box if I continue with it.

August 30, 2022
Rated 5 out of 5 stars

Our little boy had surgery recently and…

Our little boy had surgery recently and we had to entertain him in away without him moving to much and was recommended this company by another friend and it was the best recommendation ever! It helped us to still play and and interact with him but make sure he wasn’t moving about too much. Have recommended this company already to loads of friends with little ones.

August 22, 2022
Rated 5 out of 5 stars

Excellent customer service

I've got my box delivered to the wrong address (by my mistake). They not only sent me a new box but helped me to change my subscription's address. Excellent customer service, excellent toys selection. I highly recommend it

July 23, 2022
Rated 5 out of 5 stars

Beautiful box

Beautiful box - lots of lovely toys included - literally what it says sensory toys - really pleased with ours! Speedy quick delivery too.

July 4, 2022
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Reply from The Little Sensory Box

Thank you for this lovely review, as a small mum run business it means so much. Hope to see you again soon!

Rated 3 out of 5 stars

First time ordering and a couple days…

First time ordering and a couple days after got a refund due to the item not being available so they couldn't send it, was a little disappointed. =(

July 4, 2022
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Reply from The Little Sensory Box

Hi Keelie, So sorry we had to cancel and refund as the item wasn't available, we have been battling with stock delays and cancellations from suppliers. Hopefully we can make it up to you soon x

Rated 5 out of 5 stars

Fantastic company, great products, quick shipping

Such a great company! I was struggling on what to get my best friend for the arrival of her little girl because she had absolutely everything but then I come across the sensory subscription box where a new age appropriate box of sensory toys are sent every 3 months and loved the idea. The first box has been delivered and is full of beautiful toys suitable for newborn babies all black and white. Can’t wait for the rest of them to be sent! Worth the money spend and more!

June 13, 2022
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Reply from The Little Sensory Box

Thank you for this lovely review, as a small mum run business it means so much. Hope to see you again soon!

Rated 4 out of 5 stars

Product good...delivery very slow

Product (Tissue box) was as expected but delivery was very slow (over a week from getting my dispatch email).
Have been waiting for the product to come vack in stock and glad I got to order it.

May 13, 2022
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Reply from The Little Sensory Box

Hi Susan, Sorry the delivery was slower than expected, we are always working to improve our service including delivery. Hope we can make it up to you soon!

Rated 3 out of 5 stars

I started with the subscription box for…Baby

I started with the subscription box for 3-6 months and we loved it and the 6-9 month. However; the last one we received unfortunately was not as great (9-12 months). The contents looked cheap and when I looked into the age range for the products most of them were for 12 months +. It was a shame as we looked forward to receiving the boxes.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

I’ve always loved TLSB

I’ve always loved TLSB. I’ve been a return customer since 2019. Their range is constantly evolving, getting bigger and better. We’ve recently received our 9-12 box and we were so impressed with all of the contents. We can’t wait for play time!

April 9, 2022
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Reply from The Little Sensory Box

Thank you for this lovely review, as a small mum run business it means so much. Hope to see you again soon!

Rated 5 out of 5 stars

Baby loves it!

Had our years worth of subscription boxes and really sad there won’t be another. Baby has loved the contents of each box and still plays with most of the toys still. People always ask where I got such interesting and baby-loved stuff (I should ask for commission really…!)

February 15, 2022
The Little Sensory Box logo

Reply from The Little Sensory Box

Thank you for this lovely review, as a small mum run business it means so much. Hope to see you again soon!

Rated 5 out of 5 stars

Amazing surprise boxes

Amazing surprise boxes which I had found them sooner. I ordered the Christmas surprise box for £30 and I was surprised at was was in inside for what I paid,lots of different products.My son is 11months old and I can see that these toys will last him a long time. I will definitely recommend to my friends with younger babies.

January 14, 2022
Rated 1 out of 5 stars

I found the box was not worth the…

I found the box was not worth the money. I didn’t realise it was £47 for one box! The items I received did not amount to that. I have found better boxes with better items for cheaper. Am absolutely gob smacked at what I received for the price 3-6 months box- a water mat, sparkling bottle and two other items not worth the money even with the discount code. Disappointing:(

January 11, 2022
Unprompted review
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Reply from The Little Sensory Box

Dear Antonia

As a small mum run business I take great pride in sourcing each item for each box to not only make sure that they are age appropriate for your little one but also great value for money, so I am really sorry to hear that you felt that it wasn't value for money.

The boxes are priced at £43.97 per quarter which includes 6 toys and an in depth downloadable guide (all of which is detailed on the website and with examples of the types of items you would of received).

The aim of the boxes is to make things a little bit easier by helping parents with finding age appropriate toys for their little ones that will last not only for the 3 months until your next box arrives but throughout the year with ideas on how to use the items in the QR code provided - which many customers comment on how valuable they find this.

In terms of pricing the boxes, I also have to take into consideration how long it takes me to write the guides, which take a considerable amount of time, as well as sourcing the items and packing the boxes and cost of post and packaging (which postage is free for first year boxes).

Unfortunately, there was a price rise earlier this year which was unavoidable due to the rising costs of suppliers due to Brexit and Covid which are still currently rising - but I do try and offer discounts as much as I can, where possible.

As you can imagine, the last 18 months for not only myself but every other busienss has been tough, and we are all facing the same issues with rising costs, unfortunately as a small business I just can not offer these boxes for any less than what they're priced. 
On the website - there is the option of returning the box for a refund if the items are unplayed with and contain their original packaging.

Thank you for taking the time to support my small business. 

Kind regards 

Dee - The Little Sensory Box

Rated 5 out of 5 stars

I have signed up for the full year of…

I have signed up for the full year of boxes as something different for my new baby. I have two older children and had fallen in to the trap of too many plastic toys that they didn’t really play with when they were younger. We have received the first box and I am so impressed - all of the items are age and developmental-stage appropriate and they come with prompts and ideas to get the best out of them so I’m not just waving things in her face. I would fully recommend to anyone looking for something different to have at home or even as a gift, it really is a fantastic concept.

January 8, 2022

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