The Liven app could help many people but it wasn't the right tool for what I was looking for. I was able to reach Leah, the representative who processed a refund on my behalf. She was very helpful a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had not realized that Liven was a subscription program when I placed my order. My suggestion is that you include a Check Box for the consumer to X that states very clearly, they agree that they are... See more
Company replied
The refund process was straightforward and appreciated. The app itself was not quite what I was looking for. I don't like journaling. Logging my moods daily seemed pointless without being given c... See more
Company replied
Company details
About Liven
Written by the company
Life comes without a manual. People try to wing it, make mistakes, and grow frustrated with themselves. Liven is the self-discovery companion app for people who are ready to try again 💚
Inside the Liven App, you'll find:
• Mood Tracker – spot your emotional triggers and patterns day by day
• Guided Journaling – turn overwhelming thoughts into clear, honest reflections
• Livie, AI Companion – talk things out with a warm, judgment-free listener you can trust
• Mental Tests – get fast insights into the habits shaping your inner world
• Calming Sounds – help your nervous system settle when emotions run high
Contact info
Lekorpouzier 12a, 3075, Limassol, Cyprus
- support@theliven.com
- theliven.com
4.2
Great
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The tests are helpful and assist with…
The tests are helpful and assist with self awareness
June 4, 2026
Reply from Liven
Hello,
Knowing that the quiet presence of our app supports you in your own time means a lot to us. Everyone’s process looks different, and being here to assist whenever you need is what we aim for.
Warm wishes, The Liven Team 💚
I did not have a chance to use the app
I did not have a chance to use the app. Having a family issue and need to streamline/ eliminate my internet use. Your help is greatly appreciated.
June 4, 2026
Reply from Liven
Hello,
Your focus on what truly matters right now shows such a clear sense of priority and care for yourself and your family. Whenever you’re ready, Liven will be here quietly supporting you whenever you might need it.
Take good care, The Liven Team 💚
Reply from Liven
Hi Susan,
We’re glad things went smoothly for you. Taking care of what matters without added fuss is exactly what we aim for here. Thanks for sharing your experience.
All the best, The Liven Team 💚
Emily was so easy to get help with
Emily was so easy to get help with. I appreciated her time and how helpful she was!
June 4, 2026
Reply from Liven
Hi Katie,
Thank you for sharing this experience. It's great to know Emily was able to support you with genuine care, making the process feel comfortable and inviting. We're here for you whenever you need a steady hand.
With appreciation, The Liven Team 💚
they were extremely helpful in helping…
they were extremely helpful in helping with my issue and sorted a new plan for me
great customer service
June 4, 2026
Reply from Liven
Hello Stephen,
We really appreciate hearing how you felt supported through the process of setting up your new plan. Being there to lend a steady hand makes all the difference, and we’re glad you experienced that with us.
Cheers, The Liven Team 💚
I decided this wasn't for me after all…
I decided this wasn't for me after all and cancelled right away. I was given a full refund with no hassles so customer service is clearly very good.
June 4, 2026
Reply from Liven
Hey Judie,
Thank you for letting us know how things went on your end. We aim to be straightforward and compassionate with everyone, especially when plans change. If you decide to pop back again, we’ll be here to support you.
Take care, The Liven Team 💚
Great app
Great app! Really helps with reflecting on my overall well being, visually attractive, and gives me hope that I will begin to see relief very soon from the things that are negatively impacting my everyday life!
June 4, 2026
Reply from Liven
Hi Katie,
Reading how our app fits as your companion during tough times really makes our work rewarding. We hope it keeps supporting you in those moments when things feel heavy and that it gently brings the relief you’re looking for.
Sending you support, The Liven Team 💚
Listened to my concerns & acted…
Listened to my concerns & acted accordingly, great customer service
June 4, 2026
Reply from Liven
Hello Jamie,
It means a lot to know you felt genuinely heard and supported throughout your interaction. We strive to be a reliable presence for you whenever you reach out. Thank you for trusting us.
Warm regards, The Liven Team 💚
Reply from Liven
Hi Gloria,
It means a lot to us that you feel truly heard and supported when using Liven. We're here to stay close by as you explore what matters most to you.
With gratitude, The Liven Team 💚
Reply from Liven
Hi Khai,
Taking that first step is a meaningful move, and we’re glad to be here with you as you explore new ways to find balance. Keep leaning on Liven as a steady guide along the way.
Take good care, The Liven Team 💚
I never subscribed to pay 100$/month
I never subscribed to pay 100$/month. My economy is week and theliven takes profit that I'm ADHD as I did not remember to revise if the money that you were going to charge was really the one told and agreed.
On the other hand the "book" offered free, is not such a book. Is kind of presentation of 100 pages with giant letters, that if it was presented in a normal size letters would take no more than 15 pages. That's not a book. It's a scam.
June 4, 2026
Reply from Liven
Hello Marc,
Thank you for sharing your experience. We're here to clarify how this could have happened. Subscriptions always require payment confirmation and agreement to our terms, with a confirmation email sent right after.
We want to look into this for you - please reach out at trust@theliven.com, and we'll review your situation together and see how we can help.
With care, The Liven Team
Reply from Liven
Hi Cheryl,
Thank you for sharing your perspective. We're aware it's early days and are working to make sure our check-ins feel timely and natural as you explore our app. Your feedback helps us improve how we support you from the very start.
Hope to hear more from you as you continue your journey.
The Liven Team 💚
Reply from Liven
Hi Joanna,
It means a lot to know our support made a positive difference for you. We hope Liven continues to be a reliable place when you need a steady moment.
Warm wishes, The Liven Team 💚
Thank you for the professional and…
Thank you for the professional and prompt response to my circumstances. You are top notch. Greatly appreciated.
June 4, 2026
Reply from Liven
Hi Heather,
We’re so pleased to know our team could be of help in your situation. Being considered reliable support means a lot to us as we aim to be here steadily when you need it most.
Thanks again for your trust, The Liven Team 💚
Reply from Liven
Hi Darrie,
It’s really encouraging to hear you found the support you needed here. We’re always here to make things feel a little better when you reach out. Thanks for taking the time to share your experience.
Take care, The Liven Team 💚
Reply from Liven
Hi John,
Having that level of comfort where you can simply be yourself without any extra explanations means a lot to us. We're happy to offer a space where things feel natural and right, right when you need it.
Warm wishes, The Liven Team 💚
Pleasant interaction
Diana was very easy to communicate with. She understood my need and met me halfway. She listened, provided information, and an alternative. I wasn’t made to feel like I was stuck with the issue. She corrected it and did her job well!
June 4, 2026
Reply from Liven
Hey Danielle,
We’re glad you felt heard and supported through the whole process - that kind of interaction is exactly what we want to offer as a steady help whenever you need it. The team always aims to find a way forward that works for you.
Take care, The Liven Team 💚
I received a very prompt response to my…
I received a very prompt response to my email. Very satisfied with the result
June 4, 2026
Reply from Liven
Hi Tammy,
Knowing that we could help when you reached out warms our hearts. It’s nice to feel supported and understood, especially when you need it most. We’re here whenever you want to connect again.
Take good care, The Liven Team 💚
Customer service was very good
Customer service was very good. Speedy and professional response to my issue 10/10 :)
June 4, 2026
Reply from Liven
Hey Pablo,
Thank you for being so positive about your experience with us. We aim to be a reliable presence when things need swift attention, and your message lets us know we’re on the right path. It means a lot to hear that the effort made a difference for you.
Warm wishes, The Liven Team 💚
Reply from Liven
Hello Silvia,
Getting started is often the hardest part, and we’re happy to be the helpful companion you need as you explore. We hope Liven continues to feel like a steady presence as you move forward.
Take care, The Liven Team 💚
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.