Thelivingword Reviews 

92
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, most reviewers were let down by their experience overall. Consumers frequently complain about experiencing severe shipping delays, waiting many months without receiving their purchased items, and getting unhelpful responses, invalid tracking numbers, or empty promises from customer service. Buyers also mentioned facing major difficulties when trying to secure their rightful refunds, encountering unauthorized charges, and dealing with unexpected membership fees added to their accounts without any prior consent. Though some reviewers were happy to finally get their printed items and recommended the actual book for reading, the overall journey remains deeply frustrating and disappointing for most people involved.

What people talk about most

Order

Reviewers express deep dissatisfaction and frustration regarding severe delivery delays and unfulfilled... See more

Delivery service

Customers consistently note negative experiences with delivery service, expressing frustration over months of... See more

Product

Users describe ambiguous interactions with product, expressing deep frustration over delayed shipments and... See more

Refund

People report negative experiences with refund processes, frequently expressing deep frustration over... See more

Customer communications

Clients share negative opinions on customer communications, expressing widespread frustration over the lack... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Been 2 months since ordered and nothing, stopped answering email to support and blocked my emails. Filed fraud complaint with credit card and got email asking me to close complaint when I got my order... See more

Rated 1 out of 5 stars

WARNING!!! These people are a bunch of CROOKS! I order my Ethiopian Bible from them non April 2026 and here it is September 2026 and NO BIBLE and NO REFUND. They have promised me and issued a refund T... See more

Rated 1 out of 5 stars

On March 20th I ordered the Ethiopian Bible from them, still has not been received and they refused to refund me when I contacted them stating it hasn't been received and I no longer want it. They ke... See more

Rated 1 out of 5 stars

I placed an order on April 4 2026 with this co. For the Ethiopian Bible. Tracking number received April 6th. After numerous emails since and reasons they cant refund due to my order still being in sys... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

92 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.2

All reviews

(92)

92 reviews in the last 12 months

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Rated 1 out of 5 stars

This is a Chinese scam. Avoid it

This web site lies and uses our Christan beliefs to scam us. I've written emails. This is the reply from April 17, 2026. Today is May 27, 2026. Nothing, Nada. A scam. Avoid at all costs.
Hi Edwin,
Thank you for reaching out. I’d be happy to help.
I checked your order, and it is currently being shipped. Once your package is dispatched, tracking information will be available so you can follow its progress.

You can also track your order here anytime:

ALL-IN-ONE PACKAGE TRACKING | 17TRACK

If you’d like, I can also help review your order status in more detail.

With gratitude,

Christian
The Living Word Team
thelivingword.shop

May 27, 2026
Unprompted review
Rated 1 out of 5 stars

What a joke …

What a joke I ordered in March 67 days ago they refuse to refund me keep telling me it just shipped with a bogus tracking number

March 16, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the Ethiopian Bible on…

I ordered the Ethiopian Bible on 3/19/26. Tracking shows still not picked up by shipper. I requested a refund today and was informed

"Hi William,
I understand how important it is for you to receive either your package or the amount you spent for your order. Unfortunately, while I truly wish I could fulfill this request for you immediately, your order has already been processed. At this stage in the logistics process, we are unable to intercept the package or reverse the transaction.

Definitely a scam site.

May 26, 2026
Unprompted review
Rated 1 out of 5 stars

LIES

LIES! It's been 2 months waiting for a delivery promised in 5 days. As far as I can see it has never been shipped from CHINA. They claim they can't issue a refund because the order was processed. I'm done contacting them, I have filed a complaint with SHOP and I'm going to file a complaint with the FTC. They make false claims on their site. Check out their 90 day risk free guarantee: read it, study it, pray with it, then if you don't like it send it back for a full refund. Then go to their refund policy that states 30 days, must be unopened and unused, and a 27% refund fee! LIES! I urge anyone else with these issues to go to the FTC. If enough of us complain hopefully this SCAM will get shut down.

April 2, 2026
Unprompted review
Rated 1 out of 5 stars

Ordered 2 months ago, never received

Ordered 2 months ago, never received, tracking from China never budged from "in transit". Contacted support several time. Refused to refund and give no reason for shipping delay nor do they try to resolve issue. Made a complaint to BBB. This is a scam.

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Must be a scam

Must be a scam. I never received the order placed on 4/3/26 and asked for a refund and told they couldn’t since it was processed and as of 5/24, I never received the order

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Dont buy from them

If a zero was available I would give them that. This company is a scam I have reported them. It has been two months and still nothing. They want give me a refund. I was so excited about getting my bible. 😒

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company. Their MO is to keep you hoping your order will arrive until the chargeback window times out. Start the chargeback process now. Your order isn't going to arrive and they will not refund your money.

March 30, 2026
Unprompted review
Rated 1 out of 5 stars

This is the worst

This is the worst. Ordered in early April, money immediately taken out of my account. It's the middle of May & nothing delivered. No contact available, just this. Guess The Living Word Ethiopian Bible is a scam, & trust pilot is as bad if they can't help me contact them. Live & learn.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered the complete ethiopian bible…

I ordered the complete ethiopian bible on March 14th. I have reached out to them a few times to inquire about the shipping, since they haven't bothered to keep me updated. I understand that they can be swamped with orders, but having absolutely no contact with customers is a good way to lose business. Well, it's been two months now, and I have yet to hear anything or get a delivery. I believe this company is only out to get people's hard-earned money. If you are smart, do not order from thelivingword. Save your money to spend at a legit business because this one is not!

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

The living word online shop is terrible started the first of April

I've been waiting for 7 weeks now for my order to arrive from, The living word online shop. Through tracking information it shows that absolutely nothing has happened, but when I complained and told them I wanted a refund, automatically a new tracking number shows up, and they tell me that my order is going to be arriving soon, but then looking at that tracking number nothing has happened. They were very quick to take the money out of my account so therefore I look at this as a type of theft, because they're collecting interest on the money that they took from my account without delivering a product that I paid for. So now what they've done by placing another tracking order on it, and showing that it's been shipped or being shipped, it throws me into the category of their refund policy, which they could apply 27% on the refund, and I'm guessing that would be prior to giving me my money back. I am seriously P.O. and will never do business with these people again.

March 31, 2026
Unprompted review
Rated 1 out of 5 stars

I was scammed

I thought I was getting a deal but instead I got scammed. I ordered 2 of The Ethiopian bibles for a total of $74.93. The funds were taken from my account on 3/19/26. 0ne bible was $49.95 and the other $24.93. I've received no correspondence from them. All I have to go on is a reference number from my account. I thought maybe it was delayed or something, but almost 2 months later and I still have nothing. If anyone has a phone # so I can reach out to them, please post it.

March 19, 2026
Unprompted review

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