I ordered a beautiful locket earlier this year with a chain. My chain broke a couple of weeks ago and I emailed The Locket Tree to advise them. They have been so helpful - I honestly couldn’t fault th... See more
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So over the moon with my beautiful heart locket, the photo inside along with the copy handwriting on the back makes it so special. Brilliant customer service, as I was having difficulty paying as... See more
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Really easy to order and upload pictures. Received within 2 days of ordering abd when it arrives was so lovely well worth the money. Gave to my daughter on her 18th sge loved it. One slight thing t... See more
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I am thrilled with the locket I ordered. This is a Keepsake for my daughter, who father has sadly passed away . This will be a treasured gift . Good Quality item The photos inside look great T... See more
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Company details
About The Locket Tree
Written by the company
Established in 2013, The Locket Tree is the UK's leading locket online retailer.
Based in London, we stock exclusively solid 925 sterling silver, gold and platinum lockets (we do not stock any plated or vermeil jewellery). Our wide range includes diamond and gem-set lockets, in styles ranging from classic and contemporary to vintage and nostalgic.
We are proud to be members of The National Association of Jewellers and the Gem-A, and have an in-house gemologist. We are authorised stockists of prestigious fine brands Charles Green and Victor Mayer.
Lockets can be fully skilfully customised by our in-house team with photographs and engraving messages. We also offer more specialist bespoke services including: handwriting, bespoke hair insertions, family crests, monograms, drawings and custom hand-engravings, to create stunning personalised gifts that can be passed down through the generations.
In our photographic studio, our team works in Photoshop to optimise your photos to get the best possible results, hand-cutting and carefully placing your photos in the locket. Our photos are printed on age resistant high-graded printing paper, to which a coat of varnish is added. Almost all lockets have an added layer of protection with a perspex overlay.
Our engraving team use a precision diamond engraver machine to engrave your messages. The team are experts at centrally placing your message on your locket and ensuring it is clear and long-lasting and will get you the best possible result.Orders customised with 2 business days.
Free first class shipping on all orders.
International shipping.
Contact info
The Brentano Suite, N2 0EF, London, United Kingdom
- 0203 823 4631
- sales@thelockettree.co.uk
- thelockettree.co.uk
4.9
Excellent
3K reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Very clear photos online and very well…
Very clear photos online and very well priced. My locket arrived quickly in a presentation box and the personalisation on back was beautiful. Would highly recommend company.
May 8, 2026
Reply from The Locket Tree
Dear Sandra
Thank you so much for your lovely review.
We are delighted to hear you were happy with the quality of the photos, the presentation box, and the personalised engraving on your locket.
It means a lot to us that you would recommend our company. We really appreciate your support and hope to hear from you again soon. 😊
Best Regards
The Locket Tree team
Round Silver Bouquet Locket
A beautiful locket which is a birthday present for myself. It holds two pictures of my children. I wanted to change the length of chain that I had chosen, which after a quick email was easily remedied for me. Very efficient and friendly service. Very happy with my locket, thank you!
May 14, 2026
Reply from The Locket Tree
Dear Jennifer
Thank you so much for your wonderful review.
We are delighted to hear that you are so happy with your locket and that it holds such special photos of your children.
We are also pleased that we could assist you with changing the chain length and that you are happy with the new length.
Thank you once again for your kind words and for choosing us to create such a meaningful piece for you. 😊
Best Regards
The Locket Tree team
I love my new silver locket
I love my new silver locket ! Your website is easy to navigate and choose exactly what I wanted. I uploaded 4 photos and they fit perfectly . Plus speedy delivery. Thank you !
May 14, 2026
Reply from The Locket Tree
Dear Rachel
Thank you so much for your lovely review.
We are so pleased to hear that you love your new silver locket.
It is wonderful to know that you found our website easy to use and that your uploaded photos fit perfectly inside the locket. We are also delighted that the speedy delivery met your expectations.
Thank you again for your kind words, and we look forward to hearing from you again in the near future.😊
Best Regards
The Locket Tree team
The locket arrived on time and my…
The locket arrived on time and my mother in law absolutly loved it, it was beautiful.
Thank you.
May 6, 2026
Reply from The Locket Tree
Dear Adele
Thank you so much for your lovely review.
We are delighted to hear that your locket arrived on time and that your mother-in-law loved it.
It means so much to us to know that the piece was so well received and that you were happy with both the quality and service. Thank you again for choosing us for such a special gift.😊
Best Regards
The Locket Tree team
Amazing quality and quick delivery.
I ordered a gold locket with photos inside as a gift and it is stunning. One of the best gifts I've ever bought. My mum loves it and wears it every day. It was only 2 day delivery which is so quick for a personalised item and it's amazing quality. Might have to get one for myself.
May 7, 2026
Reply from The Locket Tree
Dear Customer
Dear Customer,
Thank you so much for your wonderful review.
We are delighted to hear that your mum loves her gold locket and wears it every day. We are sure it will become a cherished keepsake for many years to come.
Thank you once again for your kind words and for choosing us for such a special gift. We would love to create one for you in the near future.😊
Best Regards
The Locket Tree team
Beautiful keepsake locket
I am thrilled with the locket I ordered.
This is a Keepsake for my daughter, who father has sadly passed away . This will be a treasured gift . Good Quality item
The photos inside look great
The bespoke handwriting service was incredible. (Thank you Gordon!). 1st class service. Felt like a valued customer, which is a rare thing these days. I would highly recommend anyone to to purchase from
The Locket Tree
May 13, 2026
Reply from The Locket Tree
Dear Customer
Thank you so much for your incredibly kind words.
We are truly touched that your locket will hold such special meaning for your daughter. It means the world to us to know it will become a treasured keepsake in memory of her father.
We are absolutely delighted that you were so pleased with the quality, the photos, and especially the bespoke handwriting service. Your kind words mean so much to us, and we will be sure to pass your lovely feedback on to Gordon.
Thank you again for trusting us with something so precious.❤️
Best Regards
The Locket Tree team
Great customer service
Great customer service, I love the locket especially the photo they fitted inside.
May 13, 2026
Reply from The Locket Tree
Dear Annabelle
Thank you so much for your lovely feedback.
We are really pleased to hear you are happy with your locket and especially the photo we fitted inside.
It means a lot to know you have had such a positive experience with our customer service, and we look forward to hearing from you again in the near future.😊
Best Regards
The Locket Tree team
Good product and service
May 5, 2026
Reply from The Locket Tree
Dear Nick
Thank you for your kind feedback.
We are really pleased to hear you are happy with both the locket and the service.
Your support is greatly appreciated, and we are glad we could provide a positive experience for you.😊
Best Regards
The Locket Tree team
Reply from The Locket Tree
Dear Rachel
Thank you so much for your 5-star review.
We are really glad you are happy with everything and that it turned out exactly how you wanted it.
We truly appreciate you taking the time to share your experience with us, and we look forward to hearing from you again in the near future.😊
Best Regards
The Locket Tree team
Locket
Bought a locket for my wife with a picture and engraving, came out lovely. She's very happy with it, had to send it back but the admin were very helpful about getting it mended when the locking mechanism failed but the new one is perfect.
April 30, 2026
Reply from The Locket Tree
Dear William
Thank you for taking the time to leave such a lovely review.
We are so pleased to hear your wife is happy with the locket and that the photo and engraving turned out beautifully. We are sure it will be a keepsake for many years to come.
We really appreciate your support and hope to hear from you again in the near future.😊
Best Regards
The Locket Tree team
Absolutely went above and beyond to get…
Absolutely went above and beyond to get my order to me on time when I left it to the last minute and was perfect. Thank you
April 30, 2026
Reply from The Locket Tree
Dear Kymberley
Thank you so much for your kind words.
We are really pleased we could get your order to you on time. It means a lot to hear that everything was perfect.
We truly appreciate your support and hope to hear from you again in the near future.😊
Best Regards
The Locket Tree team
Beautiful jewellery
Good web site. Very easy to order. Delivery efficient and on time. The locket is beautiful and exactly as shown on web site.
April 29, 2026
Reply from The Locket Tree
Dear Marylou
Thank you so much for your lovely review.
We are delighted to hear you found the website easy to use and that your order arrived on time. It is great to know the locket is exactly as you expected and that you are happy with it.
We really appreciate your recommendation and support.💕
Best Regards
The Locket Tree team
Lovely little locket
Lovely little locket - very petite with engraving and tiny photo making it so special x
May 6, 2026
Reply from The Locket Tree
Dear Sophie
Thank you so much for your 5-star review.
We are so pleased you loved the petite locket and that the engraving and tiny photo made it extra special.
Thank you again for your support, and we look forward to hearing from you again in the near future. 💕
Best Regards
The Locket Tree team
Great product
What a lovely product my daughter loved it for her 16th birthday great value for money fast delivery would recommend.
May 5, 2026
Reply from The Locket Tree
Dear Samantha
Thank you so much for your lovely review.
We are delighted to hear your daughter loved her gift for her 16th birthday. It is wonderful to know you were happy with the value and fast delivery, too.
Thank you for your recommendation and for choosing The Locket Tree for such a special occasion.💕
Best Regards
The Locket Tree team
Excellent Service
Excellent Service, my wife loved the silver locket with
an enhanced photograph inserted by The locket Tree. Received the Locket within three days. I highly recommend this company.
May 5, 2026
Reply from The Locket Tree
Dear Terry
Thank you so much for your wonderful review.
We are thrilled to hear your wife loved the silver locket and the photos inside. It is great to know your order arrived quickly and that you were happy with the service from The Locket Tree.
Your recommendation truly means a lot to us. Thank you again for your support, and we look forward to hearing from you again in the near future.😊
Best Regards
The Locket Tree team
Reply from The Locket Tree
Dear Mary
Thank you so much for your lovely review.
We are delighted to hear you loved the locket. It means a lot to us that you took the time to share your experience, and we hope you enjoy wearing it for years to come.
Thanks again for your support.💕
Best Regards
The Locket Tree team
Website was very easy to order from
Website was very easy to order from, I had no problems delivery was quick everything was perfect lovely item would definitely recommend the quality is excellent thank you
April 24, 2026
Reply from The Locket Tree
Dear Jane
Thank you so much for your 5-star review.
We are delighted to hear you found the website easy to use and that everything went smoothly with your order. It is wonderful to know you are happy with the quality and that your locket arrived quickly.
Thank you again for your recommendation and support. We look forward to hearing from you again in the near future.💕
Best Regards
The Locket Tree team
Treasured locket
Although I haven't seen my locket yet (it is for my birthday later in the month) my husband assures me it is perfect. The ordering service and delivery including the downloading of my photos was excellent and speedy and I would not hesitate to recommend this company.
April 30, 2026
Reply from The Locket Tree
Dear Margaret
Thank you so much for your 5-star review.
We are really pleased to hear that the ordering experience, photo upload process, and delivery all went smoothly. It is wonderful to know everything has been easy and efficient.
We hope you have a very special birthday and that your locket is everything you are hoping for when you receive it. Thank you again for your recommendation and kind words. 💕
Best Regards
The Locket Tree team
I purchased a locket for a First…
I purchased a locket for a First Communion gift and it was exactly as advertised which was fantastic - excellent service
April 30, 2026
Reply from The Locket Tree
Dear Mary
Thank you so much for your lovely review.
We are delighted to hear that the locket was exactly as expected and made the perfect First Communion gift. It is wonderful to know you were pleased with both the locket and the service.
Thank you again for your kind words, and look forward to hearing from you again in the near future. 💕
Best Regards
The Locket Tree team
Helpful.
After an initial hic up. The problem was sorted out. Jennifer was so patient and helpful.
April 30, 2026
Reply from The Locket Tree
Dear Rosaleen
Thank you so much for your review.
We are sorry there was an initial hiccup. We are really pleased to hear everything was resolved. It is lovely to know that Jennifer was able to support you, and we will be sure to pass on your kind words to her.
Thank you again for your understanding and support. 💕
Best Regards
The Locket Tree team
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