I have ordered the product impulsively with 70% discount and I have overpaid. The products smell chemicals and full of silicone or silicone derivatives products. Just disgusting and dangerous for skin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seems the benefits of CBD oil are gaining greater popularity with more products on offer. For me London Botanists, fairly early in this current trend, helpfully answered all my questions on CBD oil... See more
Company replied
After trying so many different brands I can say this 5% full spectrum oil is just incredible. The most restful sleep each time and wake up rested and feeling calm. Also perfect for anxiety and stress... See more
Company replied
Your product is good and would get 5 stars. But I wanted to buy 6 bars as I usually do but your website would only let me buy 3. So more packaging and delivery costs and I had to pay postage. So not g... See more
Company replied
Company details
Information provided by various external sources
The London Botanists are the UK's leading CBD retailer - taking the uncertainty out of buying Cannabis related products
Contact info
City Road 152-160, EC1V 2NX, London, United Kingdom
- 0207 129 7568
- contact@thelondonbotanists.com
- thelondonbotanists.com
People also looked at
Love it
Love it! I received my order the next day with a dark chocolate gift that was delicious.
I bought CBD oil to try it because of chronic sinusitis. I haven't noticed a difference yet but it definitely works against stress!!
Great costumer service, well done!
August 8, 2020
Unprompted review
Reply from The London Botanists
Hi Bery,
Thank you so much for your lovely review. We really appreciate you taking the time out to write it. I hope that it helps you soon, but in the mean time we are happy to hear that it is helping with stress.
Take care,
TLB
x
Reply from The London Botanists
Hi Hallvard,
Thanks very much for taking the time to leave a review for us. We are very glad that your order arrived quickly. :)
Take care,
Chloe x
Amazing service and products
The service was amazing. The chocolate treat was a lovely touch . I don’t normally like dark chocolate but this was amazing. I absolutely lived it. Probably the best chocolate I have ever eaten .
August 4, 2020
Unprompted review
Reply from The London Botanists
Hi Joan,
Thank you so much for your lovely review. We are absolutely over the moon that you loved our chocolate (we love it too!).
Take care,
Chloe
x
highly recommended The London Botanist
Very prompt service. Very good product and they enclosed an extra present.
I would highly recommed this company.
July 25, 2020
Unprompted review
Reply from The London Botanists
Hi Penny,
Thank you so much for taking the time out to leave us a review. We are over the moon that you would recommend us.
Thanks,
Chloe x
Helpful and knowledgeable customer…
Helpful and knowledgeable customer service.
July 21, 2020
Unprompted review
Reply from The London Botanists
Hi Guru,
Thank you so much for taking the time to reply. We are very happy that you found our team to be helpful.
Take care,
Chloe
Fantastic products and great service.
July 6, 2020
Unprompted review
Reply from The London Botanists
Hi Bethany,
ahhh thanks for a sweet review :-)
Take care
Chloe x
Amazing!
Really great products and fast delivery. Thank you!
Oh and the packaging + hand-written notes are brilliant!
July 6, 2020
Unprompted review
Reply from The London Botanists
Hi Maria,
So glad you enjoyed receiving your product and thanks for the review :-)
Chloe x
Beautiful eco friendly packaging with…
Beautiful eco friendly packaging with handmade note that made this purchase even more special.
I am on 2nd bottle of CBD full spectrum oil. It helps my anxiety and calms me down.
June 20, 2020
Unprompted review
Reply from The London Botanists
Hi Joanna,
Thank you so much for taking the time out to leave us a review. We are so happy that the oil has been helping you.
Take care,
Chloe
x
Great for calming your pandemic nerves
I have suffered from insomnia during the past few month and I thought to try out CBD and it really helped to calm my nerves and finally sleep through the night. Also, they gave me an extra CBD chocolate bar in the delivery and I thought that was real sweet of them!
June 17, 2020
Unprompted review
Reply from The London Botanists
Hi AJ,
Thanks so much for taking the time to leave us a review. We really appreciate it and are so glad that you are managing to get some sleep now. :)
Take care,
Chloe
x
Good all round .
June 13, 2020
Unprompted review
Reply from The London Botanists
Hi Gary,
Thanks so much for taking the time to leave us a review.
Take care,
Chloe
x
Outstandin
Very happy so far! The attention to detail is very good (free chocolate included) personalised and human touch. I love it.
June 10, 2020
Unprompted review
Reply from The London Botanists
Hi Sergio,
Thanks so much for the review and glad to hear you have had a good experience :-)
Chloe x
Reply from The London Botanists
Hi Kate,
Ahhh glad to hear you liked it :-)
Chloe x
Super quick
Super quick! The chocolate and handwritten note was a lovely thought. Thank you
June 2, 2020
Unprompted review
Reply from The London Botanists
Hi Luke, thanks so much for taking the time to leave us a review. We are so pleased you are happy with our service. :) Take care, Chloe x
Good service
No received the product yet as in the mail system but good response from the shop on my order
June 1, 2020
Unprompted review
Reply from The London Botanists
Hi Robert,
Thanks again for letting us know the package arrived safe and sound in the end!
Chloe x
Fantastic service from the shop
Fantastic service from the shop , very caring and professional. Hope I will see the benefits soon . Thanks
May 31, 2020
Unprompted review
Reply from The London Botanists
Hi Madeleine,
Thanks so much for this review, it means a lot :-)
TLB x
Great Company
Great service. Fast delivery. Have used before and always a great company to deal with.
May 28, 2020
Unprompted review
Reply from The London Botanists
Hi Chris,
Thanks for taking the time out to leave a review and glad to hear you have had a good experience :-)
TLB x
Great product
Great product , very thoughtful company , the order was personalised and with a gift 🎁
Makes you smile
Thank you The London Botanist
May 26, 2020
Unprompted review
Reply from The London Botanists
Ahhh thanks so much for the review and glad you had a good experience :-)
TLB x
Quality stuff and their chocolate is…
Quality stuff and their chocolate is amazing!!
May 19, 2020
Unprompted review
Reply from The London Botanists
Aaaah thanks for the review Adam :-)
TLB x
Excellent customer service
Excellent customer service, I had many questions that were answered honestly. This is the second time I ordered and will continue to do so.
May 17, 2020
Unprompted review
Reply from The London Botanists
Hi Susan,
Glad to hear you had a good experience and thanks for the review! :-)
TLB x
Very good chocolate
Very good chocolate. I regularly buy locally, but have bought direct from TLB during lockdown.
Thank you
May 11, 2020
Unprompted review
Reply from The London Botanists
Hi Jo,
Thanks a lot for leaving a review and hope its keeping you going!
TLB x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.