I have ordered the product impulsively with 70% discount and I have overpaid. The products smell chemicals and full of silicone or silicone derivatives products. Just disgusting and dangerous for skin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Seems the benefits of CBD oil are gaining greater popularity with more products on offer. For me London Botanists, fairly early in this current trend, helpfully answered all my questions on CBD oil... See more
Company replied
After trying so many different brands I can say this 5% full spectrum oil is just incredible. The most restful sleep each time and wake up rested and feeling calm. Also perfect for anxiety and stress... See more
Company replied
Your product is good and would get 5 stars. But I wanted to buy 6 bars as I usually do but your website would only let me buy 3. So more packaging and delivery costs and I had to pay postage. So not g... See more
Company replied
Company details
Information provided by various external sources
The London Botanists are the UK's leading CBD retailer - taking the uncertainty out of buying Cannabis related products
Contact info
City Road 152-160, EC1V 2NX, London, United Kingdom
- 0207 129 7568
- contact@thelondonbotanists.com
- thelondonbotanists.com
People also looked at
Excellent value for money
Excellent value for money, fast and efficient delivery, and to top it off, I received a free gift. Will definitely order again when I run low.
Product is really good too, been raving about it
December 9, 2020
Reply from The London Botanists
Hi Tina,
Ahhh great to hear and thanks for review and spreading the good word!
TLB x
Prompt delivery and an extra lockdown…
Prompt delivery and an extra lockdown treat. Delicious chocolate.
November 30, 2020
Reply from The London Botanists
Thanks a lot for the review Keith
TLB x
excellent products
excellent products, I just got mine in the mail today--full spectrum CBD 10% tincture and its great! first time using this brand. Really good for my anxiety. also so lovely they sent a complimentary CBD chocolate bar and a hand-written note in my order. Thank you to The London Botanists! Will definitely recommend and order again.
November 24, 2020
Unprompted review
Reply from The London Botanists
Hi Aubrey,
Thank you so much for your lovely review. We are over the moon that you are enjoying our products.
All the best,
TLB x
A very good tincture
The CBD oil is a very good tincture. The postal service was slow and sketchy in their delivery but Chloe at The London Botonists was super kind and helpful with the delays. I'm a customer for life!
November 19, 2020
Reply from The London Botanists
Hi Jeremy,
Thank you for taking the time to leave us a review. It is great to hear that you like the oil too. :)
Take care,
TLB
x
Great customer service
Great customer service - quick delivery and a personalised hand-written note. Really pleased
November 16, 2020
Reply from The London Botanists
Glad to hear Gemma! Thanks for the review
TLB x
Amazing
Amazing, very personal service.
Ordered a second time and will again. Very happy with the quality of product as well as customer service.
November 15, 2020
Reply from The London Botanists
Hi Ester,
Thanks so much for taking the time to leave us such a lovely review. We are so glad you are enjoying your products too.
All the best,
Chloe
Beautifully-packaged, quality products
Beautifully-packaged, lovingly made products from a small independent business - needless to say I’m hooked and coming back for all my CBD needs! Lovely stuff and a pleasure to deal with.
November 10, 2020
Reply from The London Botanists
Hi Sophie!
Thanks so much for your lovely review. We really appreciating you taking the time to let us know your thoughts.
All the best,
Chloe
X
I bought the 30ml 5% CBD
I bought the 30ml 5% CBD. I have to say I was super impressed with the customer service and the product. The CBD itself I've now bought 3 times. It helps greatly with my anxiety and allows me to be far more present throughout the day. The CBD chocolate is also amazing - the taste is great and I did feel calm after consuming. Most importantly it really helps with sleep - although I do sometimes find I feel a little sleept in the mornings after taking CBD, but mainly as it's doing the job and helping me sleep deeply. Great product. Great customer service. Cheers guys
November 9, 2020
Reply from The London Botanists
Hi Joshua,
I’m so pleased to hear that you are enjoying our products and really appreciate you taking the time out to leave us a review. :)
Take care,
Chloe
Solid
I didn't get an official email or any shipping updates for a couple days... but apparently they didn't come through, and the team let me know what was up as soon as I emailed with tracking info and everything :)
November 8, 2020
Reply from The London Botanists
Hi IJC,
Apologies that the package took longer to get to you that we would have liked. We usually find Royal Mail to be very reliable. However we really appreciate you taking the time out to leave us a review.
All the best,
Chloe
Delicious Chocolate
I ordered the chocolate which was delivered very quickly and is absolutely delicious. This is probably the best chocolate I've ever eaten. I can't actually remember ever eating better. Highly recommended!
November 2, 2020
Reply from The London Botanists
HI Gail, thanks so much for taking the time to leave us such a wonderful review. :) Over the moon that you like the chocolate!
Take care,
Chloe
x
Reply from The London Botanists
Hi VF,
Amazing- thank you! ANd thanks so much for leaving us a review. :)
All the best,
Chloe
x
Great personal service from a company…
Great personal service from a company is rare and you get it in abundance from this company. Product are amazing and love the fact all the packaging is recyclable. Thank you my Christmas shopping has begun!
October 24, 2020
Reply from The London Botanists
Hi Jo, thank you so much for taking the time to leave us such a lovely review. :) And well done you for being so organised with your Christmas shopping!!
Take care,
Chloe
x
Great service
Great service, friendly team. Chocolate tasted great. Would highly recommend.
September 14, 2020
Unprompted review
Reply from The London Botanists
Hi JB,
Thanks so much- we really appreciate you taking the time out to leave us a review. We are so happy that you like our chocolate. :)
All the best,
TLB
The London botanists were reccommended…
The London botanists were reccommended to me by a friend of the owners Oliver Swan. I ordered the full spectrum it was delivered quickly, my mother who is 80 yrs old has severe arthritis and does not sleep well, has since reported her sleep is improving and she generally feels a lot more relaxed. I will be ordering for my whole family as we all have one issue or another and could use a better sleep.
September 13, 2020
Unprompted review
Reply from The London Botanists
Hi Ricky,
Thank you so much for your lovely review! :) Ah, amazing to hear that Olly is spreading the good word and I am absolutely over the moon that it is helping your mother.
Thanks,
Chloe
x
Highly recommend CBD & Arnica
The London Botanist products are of the highest quality. The CBD with Arnica is superb, smells Devine & within minutes soothes my aching knees & elbows. Excellent service & delivery.
September 6, 2020
Unprompted review
Reply from The London Botanists
Hi Mcvie,
Thank you so much for your lovely feedback- we are over the moon that it has helped you. The CBD and Arnica is one of our latest products so is absolutely wonderful to have good feedback on it.
Take care,
Chloe x
Excellent products and service
September 1, 2020
Unprompted review
Reply from The London Botanists
Hi Simon,
Thanks so much for taking the time to leave us a reply- it is wonderful to hear that you are happy with our products. :)
Take care,
TLB x
Very pleased with these products
Very pleased with these products. HIgh quality and really helped. The delivery speed was top notch too. Thank you.
August 28, 2020
Unprompted review
Reply from The London Botanists
Hi Caroline, we are absolutely thrilled to hear that the products are helping you! Thanks so much for taking the time to leave us a reply too.
Take care,
TLB x
Reply from The London Botanists
Hi Lisa, thanks so much for taking the time to leave us such a lovely review. :)
Take care,
TLB x
I'm sure it's very good just didn't…
I'm sure it's very good just didn't work for what I needed it for. I bought the chocolate and ate it an hour before bed. I've had cbd oil plenty of times and it works great for my sleep! I just wanted to try something different and a little cheaper. I'm glad I tried It!!!
August 23, 2020
Unprompted review
Reply from The London Botanists
Hi Sarah,
Thanks for taking the time to leave a review. I'm sorry that the oil didn't give you the effects you were after. It can sometimes take a little while to find out how much/when is best for you to take CBD oil. If you give us a call on 0207 129 7568, one of our team will be able to talk you through all of your options.
Take care,
Chloe
Swift delivery of order
August 22, 2020
Unprompted review
Reply from The London Botanists
Hi Denise,
thanks so much for taking time to write this
TLB x
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.