The London Botanists Reviews 132

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I have ordered the product impulsively with 70% discount and I have overpaid. The products smell chemicals and full of silicone or silicone derivatives products. Just disgusting and dangerous for skin... See more

Rated 5 out of 5 stars

Seems the benefits of CBD oil are gaining greater popularity with more products on offer. For me London Botanists, fairly early in this current trend, helpfully answered all my questions on CBD oil... See more

Company replied

Rated 5 out of 5 stars

After trying so many different brands I can say this 5% full spectrum oil is just incredible. The most restful sleep each time and wake up rested and feeling calm. Also perfect for anxiety and stress... See more

Company replied

Rated 3 out of 5 stars

Your product is good and would get 5 stars. But I wanted to buy 6 bars as I usually do but your website would only let me buy 3. So more packaging and delivery costs and I had to pay postage. So not g... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

The London Botanists are the UK's leading CBD retailer - taking the uncertainty out of buying Cannabis related products


Contact info

3.2

Average

TrustScore 3 out of 5

132 reviews

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Rated 5 out of 5 stars

Great CBD

Great CBD. I’m a repeat customer. Great company. Fast delivery. 100% recommend

April 28, 2021
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Reply from The London Botanists

Hi Jenny,

thanks so much for taking time out to leave us this review we really appreciate it

x

Rated 5 out of 5 stars

Superior product

Superior product, swift delivery - personable service.

March 28, 2021
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Reply from The London Botanists

Hello!

Thank you so much for your lovely words and taking the time out to leave us a review.

All the best,

TLBx

Rated 5 out of 5 stars

Impressive!

From start to finish my order was dealt with in such a professional manner. I have tried many of the CBD firms on the market but I have to say none have impressed me quit like The London Botanists.
The CBD oil was fantastic and I was also very impressed with the chocolate.
I will be ordering again.

March 26, 2021
Unprompted review
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Reply from The London Botanists

Hi David,

Thank you so much for taking the time out to leave us a review. We are over the moon that the products are helping you. :)

All the best,

TLBx

Rated 5 out of 5 stars

I love your products

I love your products. The CBD oil has helped me so much and your chocolate is delicious!

March 16, 2021
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Reply from The London Botanists

Hi Anna, thanks so much for your lovely review. :) We are so happy to hear that the products are helping you.

All the best,

TLB x

Rated 5 out of 5 stars

Ordering straight forward and delivery…

Ordering straight forward and delivery very fast, next day infact! Product well packaged and like the fact it recyclable, lovely treat included as well! Have felt some short term relaxation that relieves discomfort a little, but I need to continue use for more time to assess effectiveness of CBD oil, keeping fingers crossed ,thank you

March 10, 2021
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Reply from The London Botanists

Hi Sara,
Thanks so much for taking time to leave us a review :-)
Glad to hear so far so good !

TLB x

Rated 5 out of 5 stars

Brilliant service as always and…

Brilliant service as always and outstanding chocolate is a bonus 👌 the full spectrum CBD oil is only thing that helps me sleep through 👌

March 7, 2021
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Reply from The London Botanists

Hi Richard,
So glad to hear its helping you out! :-)

TLB x

Rated 5 out of 5 stars

Excellent service

Excellent service, package and product. Will definitely be buying again.

February 27, 2021
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Reply from The London Botanists

Thanks so much for your lovely words, Bryony! We really appreciate you taking the time out to leave us a review.

All the best,

TLBx

Rated 4 out of 5 stars

CBD chocolate

I ordered the CBD chocolate as I have chronic back pain from arthritis, and I had no luck when I tried CBD oil a couple of years back.

It is early days - my order arrived last week - and I know it needs time to build up in your system. But it does seem to have a mild effect already, adding to the prescription painkillers I already take - my movement seems to be a little more free. I wasn't expecting miracles, but I'm hopeful that as it builds up it may get better.

The dark chocolate is lovely, but therein lies the problem.... I could eat enough to make myself thoroughly sick!

February 18, 2021
Unprompted review
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Reply from The London Botanists

Hello Mr Folwell,
Glad to hear you liked the chocolate... it can be a quite moreish cant it!
Thanks for taking time out to leave us a review
TLB x

Rated 5 out of 5 stars

Thank you London Botonist

Thank you London Botonist, not just for the super quick delivery but more importantly this excellent product! Having done lots of research to find the best quality CBD with chocolate I feel I have found the holy grail with your chocolate, its absolutely delicious and a really lovely soothing treat during lockdown

February 15, 2021
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Reply from The London Botanists

Hi Lynda,

Thanks so much for the review :-)

TLB x

Rated 5 out of 5 stars

Great product

Great product, great company. Highly recommend them

February 15, 2021
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Reply from The London Botanists

Thanks so much for the review Naajiyah :-)

TLB x

Rated 5 out of 5 stars

Nice people

Nice people - good stuff!

February 14, 2021
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Reply from The London Botanists

Thanks a lot for the review Roy, appreciate it :-)

TLB x

Rated 4 out of 5 stars

I ordered the chocolate and very nice…

I ordered the chocolate and very nice it was too; although expensive I was sent 2 Bars, thank you for that!
Unfortunately I didn't really notice it was different from ordinary chocolate, rather disappointing. I think the oil might have been better for me.

February 8, 2021
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Reply from The London Botanists

Hi Heather,

Sorry to hear the chocolate didn't have the desired effect but glad to hear the oil worked. Hopefully there won't be but any problems in future please email contact@thelondonbotanists.com and we will be happy to take a look.

TLB x

Rated 5 out of 5 stars

Best CBD in the U.K

Best CBD in the U.K. for sure.
Really helpful team and always there to ask questions if required.
Finally found the right company for me!

February 7, 2021
Unprompted review
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Reply from The London Botanists

Ahh thanks so much for the review Jem!

TLB x

Rated 5 out of 5 stars

Top quality products. Excellent customer service

The London Botanists are a joy to deal with! From order to arrival, every point of contact feels personal. For me it was! Chloe was a real help; when what I was looking for was out of stock, she emailed when it came back in, made sure shipping was sorted and even gifted me some CBD Chocolate. Their top quality products have made a difference to my life; their customer service is an added bonus.

February 2, 2021
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Reply from The London Botanists

Thanks for a lovely review Ruth, means a lot to us to hear this :-)

TLB x

Rated 5 out of 5 stars

Take at night when mind is over…

Take at night when mind is over thinking, I then sleep like a baby and feel great for it the next day. Best brand I have tried so far 👍

January 10, 2021
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Reply from The London Botanists

Hi Kate,

Thanks so much for taking the time to leave us a review. :) We are so happy to hear that the oil is helping you. :)

All the best,

Chloe

Rated 5 out of 5 stars

A memorable experience for all the…

A memorable experience for all the right reasons.

So incredibly happy with The London Botanists' service and products. From start to finish this was a WOW experience. Love all the care that has gone into the website, the packaging, the ingredients too. It shows love and care are important to these founders and it's trickled down to their staff.

January 4, 2021
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Reply from The London Botanists

Hi HLH,

lovely to hear that you have had a good experience makes us very happy to hear and thanks for leaving a review

TLB x

Rated 5 out of 5 stars

Great, as always!

Second time buying the full-spectrum CBD oil, it's excellent.
Customer journey from purchase to delivery is great as well.
Thank you!

December 23, 2020
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Reply from The London Botanists

Hi Natalia,

thanks a lot for the review and glad you've had a good experience

TLB x

Rated 5 out of 5 stars

Best CBD oil I have tried

Best CBD oil I have tried - really recommend!

December 19, 2020
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Reply from The London Botanists

Hi Sarah,

Glad you enjoyed it and thanks for the review!

TLB x

Rated 4 out of 5 stars

Great personal touches

Review is for service and personal touch in the packaging. Purchase was a a Christmas present so can’t rate that as yet.

December 12, 2020
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Reply from The London Botanists

Hi Stuart,

Thanks so much for taking the time to leave us a review. Hoping the recipient enjoys their products!

Many thanks,

TLB

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