The London Botanists Reviews 132

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

I have ordered the product impulsively with 70% discount and I have overpaid. The products smell chemicals and full of silicone or silicone derivatives products. Just disgusting and dangerous for skin... See more

Rated 5 out of 5 stars

Seems the benefits of CBD oil are gaining greater popularity with more products on offer. For me London Botanists, fairly early in this current trend, helpfully answered all my questions on CBD oil... See more

Company replied

Rated 5 out of 5 stars

After trying so many different brands I can say this 5% full spectrum oil is just incredible. The most restful sleep each time and wake up rested and feeling calm. Also perfect for anxiety and stress... See more

Company replied

Rated 3 out of 5 stars

Your product is good and would get 5 stars. But I wanted to buy 6 bars as I usually do but your website would only let me buy 3. So more packaging and delivery costs and I had to pay postage. So not g... See more

Company replied

Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

The London Botanists are the UK's leading CBD retailer - taking the uncertainty out of buying Cannabis related products


Contact info

3.2

Average

TrustScore 3 out of 5

132 reviews

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Rated 5 out of 5 stars

Very happy with London Botanists and their CBD Oil

Seems the benefits of CBD oil are gaining greater popularity with more products on offer. For me London Botanists, fairly early in this current trend, helpfully answered all my questions on CBD oil and we like their transparency and product they offer. I hope they might source a UK hemp grower (why ‘continental Europe’?)
Oil is delivered promptly and comes beautiful and carefully packaged.
Their chocolate is pretty delicious too!

February 15, 2020
Unprompted review
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Reply from The London Botanists

Hi Matilda,
Thanks for your review and glad to hear you have had a good experience with us :-)
Unfortunately there are many obstacles and barriers to the UK hemp industry. It is possible to get a licence to grow hemp for its fibrous material but not for hydrocarbon extraction. I will be happy to discuss this further if you have any more questions. Our office contact details are :
contact@thelondonbotanists.com
0207 129 7568
TLB

Rated 5 out of 5 stars

First class

Quickly dispatched, beautifully packaged, all as described. Would confidently order more products and recommend to friends and family. A really first class product and service!

January 21, 2020
Unprompted review
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Reply from The London Botanists

Hi Annabel,
Thats great to hear you have had a good experience :-) Thanks so much for leaving a review
TLB

Rated 5 out of 5 stars

Great customer service

Great customer service. Royal Mail lost my order (a Christmas present!!) and the guys sent out a replacement special order so it would arrive on a very short deadline. Very happy indeed.
Thanks.

December 22, 2019
Unprompted review
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Reply from The London Botanists

Thanks for the review Barney... Glad we could get it sorted in time! :-)

TLB

Rated 4 out of 5 stars

Good experience so far

Easy and informative website. Order arrived quickly. It was well packaged and a nice touch was a personalised card.
As informed, the CBD oil doesn’t have a great taste , and as yet it’s too early fro me to comment on its efficacy , but pleased with experience of this company so far.

December 15, 2019
Unprompted review
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Reply from The London Botanists

Thanks for the review Tanya. We hope you continue to be pleased with the experience

TLB

Rated 5 out of 5 stars

Quick and effective delivery

Quick and effective delivery. Quality CBD product

December 15, 2019
Unprompted review
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Reply from The London Botanists

Thank you for leaving us a review Mr Kelly. We're glad you have had a good experience :-)

TLB

Rated 5 out of 5 stars

Love these guys

Love these guys ! Such a wonderful brand ! The product is top notch and I recommend the oil to everyone ! The chocolate is my extra special treat - would eat it every day if I could 😁

November 27, 2019
Unprompted review
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Reply from The London Botanists

Thanks Trudy,
Well this is a very sweet review and put a smile on our faces! :-)
We certainly eat the chocolate most days here that's for sure!
TLB

Rated 5 out of 5 stars

five star product & service

The whole ordering and delivery was easy and extremely efficient. But most importantly the products are excellent
I will always be using London Botanists for future orders and am not hesitating to recommend them to family and friends

November 26, 2019
Unprompted review
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Reply from The London Botanists

This is great to hear Matthew,
Thanks so much for your kind words, hearing reviews like this makes us pleased we do what we do :-)
TLB

Rated 5 out of 5 stars

My delivery arrived extremely quickly

My delivery arrived extremely quickly, very impressed!

November 6, 2019
Unprompted review
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Reply from The London Botanists

Hi Fiona,

Customer experience is the most important thing to us, so glad you have had a good one!

Thanks for the review

TLB

Rated 5 out of 5 stars

I have tried a range of CBD oils to…

I have tried a range of CBD oils to ease arthritis pain and this is by far the best. The produce eases pain in a matter of days. Like all CBD oils it is a little expensive but in this case it is worth the money.

October 27, 2019
Unprompted review
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Reply from The London Botanists

Thanks for the review Jennifer, it means a lot to us to hear its helping with your pain.

TLB

Rated 5 out of 5 stars

Excellent and thoughtful customer…

Excellent and thoughtful customer services, I do have a great experience with the London Botanists. :)

October 14, 2019
Unprompted review
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Reply from The London Botanists

Hi Marisa,

Thanks so much for taking the time to leave us a review- we really appreciate it.

Take care,

TLB

Rated 5 out of 5 stars

V good quality stuff

V good quality stuff. I've tried many other CBD oils from other companies but London Botanists seems to be better quality than the rest so it's all I use now for my insomnia and anxiety. Many thanks LB!!!
Hugo

October 8, 2019
Unprompted review
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Reply from The London Botanists

Thanks for review Hugo and glad to hear you like it!

TLB

Rated 5 out of 5 stars

Fantastic products

Fantastic products, using only refined, natural and 'green' ingredients - THAT WORK! I use their oil to help relax after a hard day's work (pssst, it's also a great handover cure). Fast delivery and great customer service. I've also had the pleasure of hearing them both speak about their products and how they started their London Botanists journey - both interesting and informative with huge amounts of passion and enthusiasm! Definitely couldn't recommend more!

October 3, 2019
Unprompted review
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Reply from The London Botanists

Hi Nell,

Lovely to hear that you have been following our journey :-) and also that the product works well for you. Thanks for the review.

TLB

Rated 5 out of 5 stars

Great product

Great product, fast delivery.

September 28, 2019
Unprompted review
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Reply from The London Botanists

Hi Jon,

Thanks very much for you review!

TLB

Rated 5 out of 5 stars

Wonderful product

Wonderful product. I kept reading about the fabulous benefits of CBD oil and decided it could only help with the juggling of Motherhood & work stresses . I noticed an immediate sense of calm and improvement in my sleeping patterns. I would definitely recommend.

September 26, 2019
Unprompted review
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Reply from The London Botanists

Hi Fleur,

Thank you for your review. Sounds like you are managing quite a few spinning plates! Glad to hear it is helping out with more than one aspect of your life!

TLB

Rated 5 out of 5 stars

I have to say how much this oil helps…

I have to say how much this oil helps me after a night out, really help me to have a restorative sleep. I like the full flavour of the oil as it feels like its full of the plants natural goodness…. Great company!

September 25, 2019
Unprompted review
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Reply from The London Botanists

Hi Jessica,

Thanks for leaving us a nice review. We try to keep our RESET oil as close to the plant as possible, hence the full flavour and efficacy!

TLB

Rated 5 out of 5 stars

happy customer

Arrived very quickly and came with a personalised note. I’m new to CBD, think it’s helping. Product looks premium and has a very mild taste.

September 22, 2019
Unprompted review
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Reply from The London Botanists

Hi Clare, thanks ever so much for taking the time to leave us a review! We are so glad to hear that the CBD is helping. Take care and once again, thanks.

TLB

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