The London Candle Store Reviews 270

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Amazing candles which have a lovely, long lasting scent that make my home smell wonderful all day long!

Rated 5 out of 5 stars

Very impressed with London Candle Store. Murray was very helpful and went above and beyond to ensure a speedy delivery. Also, their wide selection of candles far exceed all high end department stores... See more

Rated 5 out of 5 stars

I ordered 4 Abd el Kader candles - your most popular and delicious scent - less than a fortnight before Christmas, but was told that you'd sold out. However, you then managed somehow to find me four,... See more

Rated 5 out of 5 stars

Fabulous service. Really pleased with my candle and scented matches which came beautifully wrapped and carefully packaged. I also had a personal handwritten thank you card - a nice touch. I’ll definit... See more

Company details

  1. Candle Store
  2. Flavours, Fragrances and Aroma Supplier

Written by the company

All of our home fragrances have been crafted by master perfumers using the finest ingredients sourced from around the world to guarantee that each one of The London Candle Store scented candles is filled with the very best luxury home fragrance . Designed to instantly scent your home and transform the space around you The London Candle Store collection of luxury candles will bring your interior to life evoking scent memories that will last forever.


Contact info

4.9

Excellent

TrustScore 5 out of 5

270 reviews

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Rated 5 out of 5 stars

Great service

My trudon candles arrived so very promptly and were beautifully wrapped in tissue paper. I received a lovely hand written card a few days later as a follow up. Faultless service.

July 18, 2022
Rated 5 out of 5 stars

Amazing

This is the second time I’ve bought from The London Candle Store and I wasn’t disappointed. My beautiful candle arrived the next day in gorgeous packaging. Would 100% use The London Candle Store again and again

July 14, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service! Was working to a tight deadline and contacted Customer Service to see whether my requirements could be met. Murray handled my query and personally saw to it by communicating to the warehouse team I would receive next day delivery and by 9am the following day I had received my items. Cannot recommend highly enough.

July 13, 2022
Rated 5 out of 5 stars

The candles were beautiful

The candles were beautiful, and very carefully packaged. I also appreciated receiving timely updates on shipping, and they even sent a personalised thank-you note. The London Candle Store certainly exceeded my expectations.

June 22, 2022
Rated 5 out of 5 stars

Excellent

I used The London Candle Store for the first time recently and found the whole experience excellent. The candles I ordered arrived within two days and were nicely packaged. My choices were Ernesto and Spiritus sancti by Cire Trudon and they smell gorgeous! Light in one room and the fragrance permeates the other rooms too.
I emailed to say how impressed I was and mentioned that I was sorry to have just missed out on the free dinner candles offer and Ruby replied that she was happy to send those out to me, which she did and they arrived the next day. Fantastic customer service!
The hand written card received a few days after my purchase, thanking me and hoping I was enjoying my candles was a very nice touch.
The candles are a luxury and not cheap but trust me when I say you get what you pay for.
I will most definitely be purchasing from this company again.

May 31, 2022
Unprompted review

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