Registered Office (UK) Ltd Reviews 

3,545
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online registration and setup process is extremely smooth, straightforward, and handled with high professionalism. People also deeply appreciate the helpful staff, noting that consumer support is consistently prompt, polite, and efficient when answering questions. However, some customers also noted frustrations regarding strict identification verification requirements and unexpected account suspensions. Some reviewers were not happy with the complex KYC procedures, feeling that demands for personal information were excessive and time-critical documents were managed too slowly. A few people mentioned that navigating these extra administrative hurdles created significant pressure during their business operations.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the setup is quick, communication is clear, and... See more

Staff

Reviewers mention positive feedback about staff, consistently describing them as wonderful, professional, and... See more

User experience

Customers had positive experiences with user_experience, highlighting that the setup process is exceptionally... See more

Customer service

Consumers find customer service to be positive, highlighting that support agents are consistently quick,... See more

Response time

Clients share positive opinions on response_time, frequently noting that the team handles queries and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,545)

709 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Affordable Office Space at The City Centre

I found Registered Office (UK) Ltd service relatively cost effective, realiable, and customer service supportive. The workplace is located at a prominent place and proximity to Edinburgh city centre. Their office space and facilities are standard for a startup to grow.

August 14, 2026
Rated 4 out of 5 stars

Good some information flow needs improvement

Good, but could improve internal communications and information flow from clients. Closure of 85 Great Portland St is an example. I replied to an email saying we had already updated companies house, but later emails and the renewal invoice showed that you had not updated your system in time.

August 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your feedback. Once a client confirms they have updated their address with Companies House, we then update our internal system accordingly, which is also what our renewal invoices are based on. We appreciate your comments regarding communication and will take these on board.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Outstanding service

I have used their services before and I am very happy with them.

August 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Namdar Baghaei-Yazdi,

Thank you for your kind words and continued support! We’re delighted to hear that you’ve been happy with our service and look forward to assisting you again.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simple application procedure

Simple application procedure, together with prompt and friendly support by email and phone. Very good customer service from helpful and knowledgeable representatives.

August 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Patrick T,

Thank you for your kind feedback! We’re delighted to hear you found the application process simple and our team friendly, knowledgeable, and responsive. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

so fare so good

May 25, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Francis Breadalbane,

Thank you for your feedback! We’re glad everything is going well so far and look forward to continuing to support you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The change of company address…

The change of company address instructions were timely and easy to follow. My change of comany address is now complete.

August 3, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Ian Cory,

Thank you for your kind feedback! We’re delighted to hear the instructions were clear and easy to follow, and that your company address change is now complete.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I'm happy with youre survive

I'm happy with youre survive

August 4, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Fahima Akter Ltd,

Thank you for your kind feedback! We're delighted to hear you're happy with our service and really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The whole process was easy…

The whole process was easy to follow and didn’t take long at all. The follow up communications were clear and again, straightforward to understand. I would say the service represents good value for money and I would have no hesitation in using the service again.

August 4, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Gordon,

Thank you for your kind feedback. We’re delighted to hear you found the whole process straightforward, with clear communication and good value for money. We really appreciate your support and look forward to assisting you again in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Joao Vaz,

Thank you for the lovely feedback! We're glad you found the process quick and easy. We really appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Good Customer Service

Simple, cost effective and even where I made a mistaken in choosing the wrong office they were very willing to recorrect with no additional fee.

August 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear AN,

Thank you for your 5-star review! We’re pleased to hear that you found our service simple and cost effective, and that our team provided the support you needed. We really appreciate your feedback, and we wish you every success with your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear RTP,

Thank you for your kind review! We’re pleased to hear that our service continues to live up to your expectations. We really appreciate your continued support and look forward to supporting your business in the future.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

System not working as supposed to be…

System not working as supposed to be supposed to be.

August 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Chung Yick Tung International,

We’re sorry to hear you’ve experienced issues with our system. Please contact our support team with the details so we can investigate the problem and help get this resolved for you as quickly as possible.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Warning

Warning. Do not use these guys. I didn’t use their service once and needed a refund and they would not approve it. I never even finished there KYC verification. There is much better genuine businesses out there to use.

August 13, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sean O'Kane,

We’re sorry you feel this way. Your service could not be activated because the required KYC verification was not completed, despite three months having passed. As explained when you contacted us, your refund request was handled in accordance with the terms and conditions agreed to when ordering. Unfortunately, the call was then ended with abusive and foul language directed at a member of our team. We are always happy to discuss concerns professionally, but we do not tolerate abusive or disrespectful behaviour towards our staff.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Communications from the company are…

Communications from the company are standardised and therefore cause confusion.

Onerous AML and KYC requirements are not mentioned when subscribing / buying the service. But these requirements are almost like undergoing Companies House Director's Verification once again.

In addition, the forms for KYC are confusing - if, for instance, you are a Company Limited by Guarantee, you have to 'pretend' the members are shareholders to complete the forms - it ought to be possible to have more than one form !

However.... the staff are very good, especially at dealing with exasperated Company Secretaries, so I have upgraded the rating from 1 star to 3 stars in recognition of this.

August 6, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tom Otley,

Thank you for your feedback. We’re sorry to hear that our verification process caused confusion. Our ID and KYC requirements are explained on our website and are also clearly highlighted during checkout, where customers must agree to our ID requirements before purchasing. We also explain that verification is required for the Account Holder and any Company Officers before services can be activated.

We can see that your verification has been completed, but three other individuals associated with the company are still outstanding. These checks are mandatory for compliance purposes.

We appreciate your comments regarding Companies Limited by Guarantee and the wording of our forms, and we’ll take this feedback on board as we continue to improve the process and our communications.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear IBI Staffing,

Thank you for your kind words! We’re delighted to hear you found our service trustworthy and genuine. We really appreciate your support.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

On each point of contact i have been…

On each point of contact i have been dealt with quickly, clearly and efficiently.

August 5, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Alexander House Investments LT,

Thank you for your kind feedback! We’re delighted to hear that you’ve consistently received a quick, clear and efficient service from our team.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very trust worthy company

Very trust worthy company

July 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Melange Consultancy Limited,

Thank you for your kind words! We really appreciate your trust and are pleased to have you with us.

Kind regards

Registered Office (UK) Team

Rated 2 out of 5 stars

I was disappointed with my experience…

I was disappointed with my experience with the London office. During the initial registration process, I was not provided with the full information about the options and costs involved. It was only after I had signed up and paid that I was informed about the need to upgrade at an additional cost.

I believe all relevant information, including any potential additional costs or upgrade requirements, should be clearly communicated upfront before a customer commits and makes payment. Being presented with additional costs afterwards was frustrating and left me feeling that the process was not as transparent as it should have been.

I hope this feedback is taken constructively, as greater transparency at the registration stage would have made for a much better customer experience.

July 27, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Bajii Consulting Ltd,

Thank you for your feedback. We’re sorry to hear that the registration process did not feel as clear and transparent as it should have been. We understand how frustrating it can be to learn about additional costs after signing up, and we appreciate you bringing this to our attention. We’ll take your comments on board as we continue to improve how we communicate our services, options and associated costs during registration.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

It was a simple procedure

It was a simple procedure. Thank you.

August 5, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind feedback! We're glad to hear you found the process simple and straightforward.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Responsive and easy to deal with once…

Responsive and easy to deal with once the problem ws identified

August 4, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Hugh,

Thank you for the 5-star review! We’re glad we could identify the issue and get everything resolved for you quickly. We really appreciate your feedback!

Kind regards

Registered Office (UK) Team

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