Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more
Company replied
Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more
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The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more
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Company details
- Virtual Office Rental
- Business Administration Service
- Business to Business Service
- Conference and Meeting Room Service
- Coworking Space
About Registered Office (UK) Ltd
Written by the company
Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.
Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.
We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.
Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com
Written by the company
- Always here for your business.
- From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
- Your Business Partner
- We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
- Services That Grow With You
- Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
- Trusted by 70,000+ Businesses
- For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
- Your Business, Our Priority
- We’re committed to treating every client with professionalism, transparency, and genuine support.
Your peace of mind, guaranteed
14-day cancellation window
If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.
Contact info
167-169 Great Portland Street, 5th Floor, W1W 5PF, London , United Kingdom
- 020 7183 3787
- contact@mycoworks.co.uk
- thelondonoffice.com
30% Off Virtual Business Plus
4.3
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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DO NOT USE
I regret renewing my subscription with Registered Office (UK). The female member of staff who called me was incredibly rude and although I have complained it has been to no avail. DO NOT USE!
P.S. A complaint was submitted to Registered Office (UK) prior to this review. However, no response has been received yet.
June 19, 2026
Reply from Registered Office (UK) Ltd
Dear Monica Monti,
We’re sorry to hear that you were disappointed with your experience. This is not the level of service we aim to provide. We’d welcome the opportunity to look into the situation and address your concerns properly, so please contact our support team directly and we can review the matter in detail.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Arid Global Traders Ltd,
Thank you for your kind words! We’re delighted to hear you had a great experience with our service and really appreciate your feedback. If there’s ever anything you need, we’re always here to help.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Ayodeji Odiri,
Thank you for your 5-star review! We’re really pleased to hear you’re happy with the service and appreciate you taking the time to share your feedback.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Lida Popal,
Thank you for your kind review! We're delighted to hear that you found our service professional and friendly. We really appreciate your feedback and look forward to continuing to support your business.
Kind regards
Registered Office (UK) Team
Too Time Consuming
The process takes a lot of time for ID Proof Verification. Probably this is the first time for me, but I found it a little lengthy and complicated.
May 18, 2026
Reply from Registered Office (UK) Ltd
Dear EveryDay Retail LTD,
Thank you for your feedback. We understand that the ID verification process can feel complicated, especially if it is your first time completing it. As a regulated UK virtual office provider, we are required to complete these checks to meet our compliance obligations.
We appreciate your patience and understanding, and if you require any further assistance, please don't hesitate to contact our support team.
Kind regards
Registered Office (UK) Team
Terrible Company, Horrible Service, No Refund and No Response and Deleted My ID
I had an extremely terrible and disappointing experience with this company.
The reason I requested a refund was because they kept rejecting my verification. I needed to use the service urgently, but the verification process kept being refused and delayed. I simply did not have the time or energy to keep going back and forth with them over this issue.
Because I could not get verified, I did not use any of their services at all. I did not use the registered address, I did not receive any real service, and I did not benefit from anything they provided. Under these circumstances, I believe requesting a refund was completely reasonable.
However, instead of handling the refund properly, they used the failed verification as a reason to refuse my refund. They still have not refunded me. What makes it even worse is that they directly deleted my ID, which made the whole situation feel very unfair and unprofessional.
I also contacted them by email and asked for a proper solution, but they simply stopped replying. No clear explanation, no proper support, no refund, and no response.
This is completely unacceptable. I paid for a service that I was never able to use because they kept rejecting my verification, and when I asked for a refund, they ignored me and refused to return my money.
I originally wanted to continue working with this company, but after this experience, there is absolutely no reason to continue any cooperation. Their service, communication, verification process, and refund handling are all very poor.
I am extremely disappointed and would not recommend this company based on my experience.
May 13, 2026
Reply from Registered Office (UK) Ltd
Dear Peng,
We’re sorry to hear that you were disappointed with your experience and appreciate you taking the time to share your feedback.
As part of our compliance obligations, all customers are required to successfully complete the verification process before our services can be activated. In this case, the documentation provided was in a different language and required translation in order to proceed.
We also note that your refund request was received on 20 May and remains within our stated refund processing timeframe.
If you would like to discuss your concerns further, please contact our support team directly and we will be happy to assist.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear HGFL,
Thank you for your feedback. We're sorry to hear that you were unhappy with your experience. We understand how important it is for our terms and conditions to be clear and easy to understand, and we'll take your comments on board. If you'd like us to review your case further, please contact our support team and we'll be happy to assist.
Kind regards
Registered Office (UK) Team
Account closed before allowed KYC deadline – unfair termination and no refund after payment
I purchased a virtual office service from London Office Myco and paid in full. After purchase, I received a KYC verification email on 27 May from their third-party provider. In that email, it was clearly stated that I had 7 days to complete the KYC process, and that only if KYC is not completed within 7 days, the account would be closed.
I immediately began the KYC process and submitted my information, which was under review.
However, instead of respecting their own stated 7-day timeframe, my account was closed on 31 May—just 4 days after the KYC email was sent. This means the account was terminated before the deadline they themselves defined had even expired.
There was no final reminder, no rejection of KYC after review completion, and no opportunity to complete the remaining time allowed. The closure was premature and inconsistent with their own written policy.
To make matters worse, the service had already been fully paid for, yet after closing the account early, no refund has been provided. Effectively, payment was taken, the verification process was initiated, and then access was removed before the agreed verification period ended.
This is highly unprofessional and raises serious concerns about fairness and transparency. A customer should not lose access to a paid service before the stated compliance deadline has expired, especially when the KYC process was already actively in progress.
At this stage, the situation appears to be: payment collected, account closed early, and refund refused.
I would strongly advise caution to anyone considering this service, as the stated terms do not appear to be properly followed in practice.
May 31, 2026
Reply from Registered Office (UK) Ltd
Dear Westbridge Supplies Ltd,
We're sorry to hear you're disappointed. As part of our compliance obligations, all customers are required to successfully complete our verification process before services can be activated. Our records show that the documents provided were not accepted and a resubmission was requested in order to complete the verification process.
If you require further assistance, we encourage you to contact our support team directly.
Kind regards
Registered Office (UK) Team
Great support and guidance
Customer Service Alex was very accommodating and did provide great assistance in all my queries. Very patient, willing to guide and provide the best information's that was needed on the helpline chat,
Thank you for the cooperation.
May 22, 2026
Reply from Registered Office (UK) Ltd
Dear Omar Alblooshi,
Thank you so much for your kind words! We’re delighted to hear Alex was able to support you with your queries and provide the guidance you needed. It’s wonderful to know that the support provided met your expectations - we really appreciate your feedback.
Kind regards
Registered Office (UK) Team
Nice directions on the phone call
May 15, 2026
Reply from Registered Office (UK) Ltd
Dear Wendy Gleam Services Limited,
Thank you for your review! We're pleased to hear that you found our directions over the phone call helpful. We always aim to provide clear guidance and are glad we could assist you.
Kind regards,
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear United Dream Cars Wholesale Ltd,
Thank you for your 5-star review! We're delighted to hear everything was super. We really appreciate your support and look forward to continuing to assist you in the future.
Kind regards
Registered Office (UK) Team
Their on boarding process doesn't cater…
Their on boarding process doesn't cater for what a company needs. We would have been happy to go through KYC data requirements at set up. Instead they lock you in, and then suspend your company while going through KYC verification. Mail is not held during this phase, so at the critical moment of company set up, you lose key info from Companies House. This cost us 1-3 weeks on a major deal. If they had been up front at sign up, or had a slick on boarding process, we could have planned around it. Instead it was dropped on us when it was too late.
May 12, 2026
Reply from Registered Office (UK) Ltd
Dear MacColl Property,
We’re sorry you feel this way. As part of our compliance obligations, KYC verification is required for all clients and multiple reminders were sent before the account was placed into suspended status after the 7-day period expired. Throughout the process, our team remained in contact and guided you through the verification requirements to help get everything completed as quickly as possible. We appreciate that compliance checks can feel frustrating during a busy company setup period, however these checks are a legal requirement for all registered office providers.
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Muhammad Imran Depal Ltd,
Thank you for your review! We’re delighted to hear you had an amazing experience with our service and really appreciate your support.
Kind regards
Registered Office (UK) Team
Easy and straightforward process.
May 20, 2026
Reply from Registered Office (UK) Ltd
Dear Invena Labs Limited,
Thank you for your review! We’re delighted to hear you found the process easy and straightforward. We really appreciate your support!
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Client,
Thank you for your great review! We’re so pleased to hear you found our service easy to use and quick. We really appreciate your support!
Kind regards
Registered Office (UK) Team
Reply from Registered Office (UK) Ltd
Dear Client,
Thank you for your review! We’re delighted to hear you found the registration process quick and easy. We really appreciate your support!
Kind regards
Registered Office (UK) Team
they are undertsanding and patience
May 19, 2026
Reply from Registered Office (UK) Ltd
Dear Client,
Thank you for your kind review! We’re really pleased to hear you found our team understanding and patient. We truly appreciate your support!
Kind regards
Registered Office (UK) Team
These guys provide services for all of…
These guys provide services for all of my businesses, they are great!
April 23, 2026
Reply from Registered Office (UK) Ltd
Dear David,
Thank you so much for your continued support! We’re delighted to be able to support all of your businesses and really appreciate your kind words. It’s a pleasure working with you!
Kind regards
Registered Office (UK) Team
Nice streamlined processes making the…
Nice streamlined processes making the end user usage a pleasant experience.
May 18, 2026
Reply from Registered Office (UK) Ltd
Dear Client,
Thank you for your wonderful review! We’re delighted to hear you found our processes streamlined and easy to use. Creating a smooth experience for our clients is exactly what we aim for, so we really appreciate your feedback!
Kind regards
Registered Office (UK) Team
Friendly help from a staff member who…
Friendly help from a staff member who remembered me and my company
Excellent and professional phone manner consistently over my time with Registered Office
John
May 12, 2026
Reply from Registered Office (UK) Ltd
Dear John Hughes,
Thank you so much for your kind review, John! We’re delighted to hear you’ve consistently received professional and friendly service from our team. Building long-term relationships with our clients is really important to us, and we truly appreciate your continued support.
Kind regards
Registered Office (UK) Team
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