seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more
Company replied
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Written by the company
Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.
Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.
We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.
Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com
Written by the company
14-day cancellation window
167-169 Great Portland Street, 5th Floor, W1W 5PF, London , United Kingdom
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Simple easy to set up affordable. A recurring customer. Love them!

Reply from Registered Office (UK) Ltd
The onboarding process was very easy and everything was promptly actioned.

Reply from Registered Office (UK) Ltd
Mitch in the office was so nice and helpful when I've called and emailed. The setup has been very straightforward.

Reply from Registered Office (UK) Ltd
Simple to do plus the chat assistance was good. I also like that I was able to communicate with a really person too when I had questions about hot desking and meeting rooms.

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
I was informed late last year that their office in Great Portland Street was closing and that I had to change my companies (I have two with MYCO) addresses to a different location. They offered a service for doing this for a fee. I took up their offer, but realised recently (July 2026) that they had failed to change one of the addresses, so I did this myself then contacted them for a refund. They said they would not refund the fee as they had submitted the paperwork and that Companies House were to blame. When I changed the second address, I received an email from Companies House confirming that the address had been changed. Surely if they were doing this on my behalf, then they should have either received a confirmation, or, if nothing was received, then they should have chased it up. Not good enough.

Reply from Registered Office (UK) Ltd
todo siempre se puede mejporar.
Everything can always be improved. I am happy with the process

Reply from Registered Office (UK) Ltd
I had several questions about how virtual offices work.
I called the London Office anyway, hoping that the person who would pick my call would be truly professional, patient and genuinely warm.
My experience with Danniella was outstanding! She demonstrated these personal attributes as she clearly answered all my questions, and then, calmly guided me through the online registration process.
I need to add that the conduct of her colleagues who spoke with me after my series of discussions with Daniella, gave me this bold impression that I was relating with a good Company where people spoke through their words and actions that they were a good team - you get exactly the same high-quality service regardless of who is serving you at any point in time.
I’m truly impressed by the London Office and would happily recommend them to anyone who values exceptional service delivery by a knowledgeable and friendly team!"

Reply from Registered Office (UK) Ltd
Overall, my experience has highlighted several areas where your service could be significantly improved.
Although your support materials indicate that requests are typically handled within approximately 25 hours, it took over 72 hours simply to receive a letter of permission. In addition, an invoice that became disputed has remained unresolved for more than two weeks without a satisfactory resolution.
I was also disappointed that, despite relatively minor delays, my company was reported to Companies House and default action was initiated. Subsequently, I was required to pay an additional GBP 30 to have the company restored to good standing, along with late fees to renew my subscription. A more proactive customer support process, including timely reminders, greater flexibility for existing customers, and faster dispute resolution, could have prevented these unnecessary costs.
I believe there is substantial scope to improve response times, billing efficiency, and customer-centric handling of account issues. These improvements would greatly enhance the overall customer experience and build greater trust in your service.

Reply from Registered Office (UK) Ltd
I've had a great experience. The team is professional, responsive, and always willing to help. Setting everything up was quick and straightforward, and they handle mail efficiently with excellent communication throughout.I highly recommend them to anyone looking for a dependable and high-quality virtual office service

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd

Reply from Registered Office (UK) Ltd
Was a simless experience getting a registered office address for my company I would recommend this service for people looking to get a virtual or temporary address for their business.
AONs healthcare solutions ltd

Reply from Registered Office (UK) Ltd
For a registered office service, MyCo has the best value of all such services in London -- price, location and also offering meeting rooms, and soon, a shared workspace as well.

Reply from Registered Office (UK) Ltd
Super efficient, all set up very quickly. All questions responded to promptly.

Reply from Registered Office (UK) Ltd
Always an efficient, professional and no-nonsense service from Registered Office UK. Recommended.

Reply from Registered Office (UK) Ltd
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