Registered Office (UK) Ltd Reviews 

3,513
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 695 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service straightforward, efficient, and professional, often highlighting the quick setup process. Many people praised the staff for being friendly, helpful, and professional, providing excellent customer service. Reviewers frequently noted prompt response times and clear communication, contributing to a smooth overall experience. However, some customers also noted dissatisfaction with the verification process, describing it as overly demanding or leading to service suspension. A few other people also felt the service was poor or unprofessional, with some advising against using the company due to perceived lack of customer support.

What people talk about most

Service

Customers had positive experiences with service, often highlighting the quick and straightforward setup... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, helpfulness,... See more

User experience

Consumers find the user experience to be largely positive, describing it as quick, straightforward, and... See more

Customer service

People report positive experiences with customer service, highlighting helpful, patient, and professional... See more

Response time

Customers consistently note positive experiences with response times, with many praising the promptness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,513)

704 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple easy to set up affordable

Simple easy to set up affordable. A recurring customer. Love them!

July 15, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind words and for choosing us again. We're delighted to hear you've found our service simple, affordable and easy to set up. We really appreciate your continued support and look forward to helping your business for many years to come.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The onboarding process was very easy…

The onboarding process was very easy and everything was promptly actioned.

July 21, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Gauran Customs Ltd,

Thank you for your kind feedback. We're delighted to hear that you found the onboarding process quick and straightforward, and that everything was handled promptly. We appreciate you choosing us and look forward to supporting your business in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Mitch in the office was so nice and…

Mitch in the office was so nice and helpful when I've called and emailed. The setup has been very straightforward.

July 10, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Amber EA Limited,

Thank you for your kind review! We're delighted to hear that Mitch was so helpful and made the setup process straightforward for you. I'll be sure to pass your lovely feedback on to him. We really appreciate your support and look forward to continuing to help your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Simple and Responsive

Simple to do plus the chat assistance was good. I also like that I was able to communicate with a really person too when I had questions about hot desking and meeting rooms.

July 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear John,

Thank you for your kind review! We're delighted to hear you found the sign-up process simple and that our team was able to help with your questions about hot desking and meeting rooms. Providing friendly, personal support is something we take great pride in, and we look forward to welcoming you again soon.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Excellent service

Excellent service, quick and easy to setup

July 14, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear RDG Corp Ltd,

Thank you for your kind feedback! We're delighted to hear you found the setup process quick and easy. Making it simple for businesses to get started is something we work hard to achieve. Thanks for choosing The London Office, and we look forward to supporting your business.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Change of address

I was informed late last year that their office in Great Portland Street was closing and that I had to change my companies (I have two with MYCO) addresses to a different location. They offered a service for doing this for a fee. I took up their offer, but realised recently (July 2026) that they had failed to change one of the addresses, so I did this myself then contacted them for a refund. They said they would not refund the fee as they had submitted the paperwork and that Companies House were to blame. When I changed the second address, I received an email from Companies House confirming that the address had been changed. Surely if they were doing this on my behalf, then they should have either received a confirmation, or, if nothing was received, then they should have chased it up. Not good enough.

July 27, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Nick Muir,

We're sorry to hear you were disappointed with your experience.

Having reviewed your account, it appears the address change wasn't submitted. We appreciate this was frustrating, and as a gesture of goodwill we offered the fee back as account credit. Unfortunately, as the request was raised outside of our 14-day refund period, we weren't able to process a refund back to the original payment method.

If you'd like to discuss this further, please contact our team and we'll be happy to help.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Everything can always be improved. I am happy with the process

todo siempre se puede mejporar.
Everything can always be improved. I am happy with the process

July 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Kronos Consulting Group Global,

Thank you for your review. We're pleased to hear you're happy with the process. We’re always looking for ways to improve our service, so we appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Amazing first and subsequent impressions at the London Office!

I had several questions about how virtual offices work.
I called the London Office anyway, hoping that the person who would pick my call would be truly professional, patient and genuinely warm.

My experience with Danniella was outstanding! She demonstrated these personal attributes as she clearly answered all my questions, and then, calmly guided me through the online registration process.

I need to add that the conduct of her colleagues who spoke with me after my series of discussions with Daniella, gave me this bold impression that I was relating with a good Company where people spoke through their words and actions that they were a good team - you get exactly the same high-quality service regardless of who is serving you at any point in time.

I’m truly impressed by the London Office and would happily recommend them to anyone who values exceptional service delivery by a knowledgeable and friendly team!"

July 24, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Macaulay,

Thank you for your wonderful review and for taking the time to share your experience. We're delighted to hear that Danniella was able to answer your questions and guide you through the registration process with such care and professionalism. It's especially rewarding to know that your positive experience continued with the rest of our team, as providing consistent, friendly and knowledgeable support is something we pride ourselves on. We really appreciate your recommendation and look forward to supporting you and your business in the future.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Delayed Support, Billing Issues, and Costly Customer Experience

Overall, my experience has highlighted several areas where your service could be significantly improved.

Although your support materials indicate that requests are typically handled within approximately 25 hours, it took over 72 hours simply to receive a letter of permission. In addition, an invoice that became disputed has remained unresolved for more than two weeks without a satisfactory resolution.

I was also disappointed that, despite relatively minor delays, my company was reported to Companies House and default action was initiated. Subsequently, I was required to pay an additional GBP 30 to have the company restored to good standing, along with late fees to renew my subscription. A more proactive customer support process, including timely reminders, greater flexibility for existing customers, and faster dispute resolution, could have prevented these unnecessary costs.

I believe there is substantial scope to improve response times, billing efficiency, and customer-centric handling of account issues. These improvements would greatly enhance the overall customer experience and build greater trust in your service.

July 20, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Ash Kumar,

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't meet your expectations.

We appreciate your comments regarding our response times, billing process and overall customer support. We understand how frustrating delays and account issues can be, and your feedback has been shared with the relevant teams as we continually review and improve our processes.

If there are any outstanding issues that still need resolving, please contact us directly with your account details and we'll be happy to look into them for you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I've had a great experience

I've had a great experience. The team is professional, responsive, and always willing to help. Setting everything up was quick and straightforward, and they handle mail efficiently with excellent communication throughout.I highly recommend them to anyone looking for a dependable and high-quality virtual office service

July 10, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Sam,

Thank you for your kind words and recommendation. We're delighted to hear you've had such a positive experience with our team and that the setup process was quick and straightforward. It's great to know our mail handling and communication have met your expectations. We really appreciate your support and look forward to continuing to help your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Nice and Easy

Easy to organise and great value for money.

December 23, 2025
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear James,

Thank you for your great review! We’re delighted to hear you found our service easy to organise and great value for money. We really appreciate your support and look forward to continuing to help your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great communication and affordable price

Great communication and affordable price

July 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Chan Tharma,

Thank you for your kind words! We’re delighted to hear that you found our service affordable and our communication great. We really appreciate your feedback and look forward to continuing to support your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Was a simless experience getting a…

Was a simless experience getting a registered office address for my company I would recommend this service for people looking to get a virtual or temporary address for their business.
AONs healthcare solutions ltd

July 9, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Anthony Onyediakachi Nwachukwu,

Thank you for your kind review and recommendation. We're delighted to hear the process of setting up your registered office address was so straightforward. We wish AONs Healthcare Solutions Ltd every success and are here if you need any assistance in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear SLH,

Thank you for your review! We're pleased to hear everything went according to plan and that your experience with us was straightforward. We appreciate your support and look forward to continuing to help with your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

MyCo has best value in London

For a registered office service, MyCo has the best value of all such services in London -- price, location and also offering meeting rooms, and soon, a shared workspace as well.

July 8, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear The Pericles Foundation,

Thank you for your kind words! We're delighted to hear you found our service to offer great value. It's fantastic that you've highlighted not only our London location but also our meeting rooms, with shared workspace coming soon. We really appreciate your support and look forward to continuing to help your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great!

Very happy with the overall service

July 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind review! We're delighted to hear you're very happy with our service. We really appreciate your support and look forward to continuing to help your business.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Super efficient

Super efficient, all set up very quickly. All questions responded to promptly.

July 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mrs Tinley,

Thank you for your kind review! We're delighted to hear your account was set up quickly and that our team was able to answer your questions promptly. We really appreciate your support and look forward to continuing to help your business.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

The address is good.

The address is good.

July 7, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Takoda Media Gorp Ltd,

Thank you for your review. We're pleased to hear you're happy with your business address. If there's anything we can do to make your experience even better, please don't hesitate to get in touch – we're always happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Efficient, professional and no-nonsense

Always an efficient, professional and no-nonsense service from Registered Office UK. Recommended.

July 13, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Peter Paisley,

Thank you for your kind words and recommendation. We're delighted to hear you've found our service efficient, professional and straightforward. We really appreciate your support and look forward to continuing to help your business in the future.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful

July 5, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Horizons Provision,

Thank you for your kind words. We're delighted to hear you found our team extremely helpful. We really appreciate your support and look forward to assisting you again whenever you need us.

Kind regards

Registered Office (UK) Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look