Registered Office (UK) Ltd Reviews 

3,482
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 690 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, noting their excellent customer service and prompt responses to queries. Many highlight the straightforward and efficient registration process, along with clear communication and guidance that simplifies complex procedures. The overall service is described as superb, reliable, and exceeding expectations, with many appreciating the smooth user experience and timely notifications. However, some customers also noted that the user interface could be confusing or awkward to use, particularly on mobile devices. A few other people also felt that response times could be improved and that the service sometimes felt impersonal, especially regarding critical government correspondence.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its professionalism, efficiency, and... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

User experience

Consumers generally report a positive user experience, highlighting ease of use, smooth processes, and... See more

Customer service

People report positive experiences with customer service, highlighting prompt, helpful, and professional... See more

Response time

Reviewers mention positive feedback about response time, with many customers praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Dear Registered Office (UK) Ltd, Thank you for your message. Overall, my experience with your service has been positive. The registration process was straightforward, and communication has... See more

Company replied

Rated 4 out of 5 stars

seemed straight forward, however the UI can be a bit confusing... i had paid for a service an there as another section that said i can purchase, so i assumed that i had not made the purchase already,... See more

Company replied

Rated 4 out of 5 stars

Friendly calls to me about the service, when sometimes a deadline is close for renewal etc. Costing structure is a bit adhoc; upgrading clashes with renewals and if you are not sharp, you will end up... See more

Company replied

Rated 5 out of 5 stars

The London office services provided by Registered Office, LTD have been supporting our small business endeavor for over 6 years now. We love our small office where I work out of when in town, its Grea... See more

Company replied


Company details

  1. Virtual Office Rental
  2. Business Administration Service
  3. Business to Business Service
  4. Conference and Meeting Room Service
  5. Coworking Space

About Registered Office (UK) Ltd

Written by the company

Established in 2014, The Registered Office has grown to become one of the UK’s most trusted and reliable providers of professional business services. As a leading behind-the-scenes B2B partner, we specialise in offering flexible and cost-effective solutions that help businesses of every size – from ambitious startups to established international enterprises – operate with credibility, privacy, and professionalism. Our core services include Registered Office Address, Director Service Address, Virtual Business Address, Company Formations, Ready-Made Companies, Meeting Space, and Telephone Answering solutions.

Headquartered in Ipswich, with additional offices in Edinburgh and London, we provide nationwide coverage and the reassurance of local expertise. Our mission is to make it simple for companies to establish a strong presence in the UK, whether they are local entrepreneurs or global organisations expanding into the market. By providing secure and prestigious business addresses, we enable our clients to build trust with their customers, protect their privacy, and stay fully compliant with UK regulations. From a virtual office in London to tailored company formation support, our services are designed to adapt to the unique needs of modern businesses.

We take pride in our reputation for exceptional customer service, transparent pricing, and industry expertise. Thousands of clients worldwide trust us to manage their essential business requirements, knowing they will always receive fast, efficient, and professional support. With offices in Ipswich, Edinburgh, and London, our global reach is combined with a genuine UK presence, empowering businesses to trade confidently and grow successfully.

Our websites include:
thelondonoffice.com
mycoworks.co.uk
mycoformations.co.uk
myco-hub.com

Written by the company

Always here for your business.
From startups to global brands, we deliver reliable, friendly, and responsive services that support your success every step of the way.
Your Business Partner
We help businesses of all sizes establish credibility with a prestigious UK office address, reliable mail handling, and trusted support.
Services That Grow With You
Whether you need a virtual office, call answering, or meeting space, our flexible solutions adapt to your business journey.
Trusted by 70,000+ Businesses
For over 10 years, we’ve supported UK and international businesses with professional addresses and responsive services.
Your Business, Our Priority
We’re committed to treating every client with professionalism, transparency, and genuine support.

Your peace of mind, guaranteed

14-day cancellation window

If you change your mind within 14 days of your order, you can request a refund. Refunds are returned to your original payment method, with a small admin fee applied. Simple, clear, and hassle-free.

Contact info

30% Off Virtual Business Plus

Now £140, was £199.99. Upgrade your business presence today.

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,482)

674 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

Amazing Service, Very Professional, Highly recommended

April 24, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you so much for your kind words! We’re delighted to hear you found our service professional and would recommend us. It’s been a pleasure supporting your business, and we really appreciate you taking the time to leave us a review.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Fast and professional response

Fast and professional response. Easy registration steps and lots of services included

April 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for your kind review! We’re delighted to hear you found the setup process quick and straightforward, and that you’re happy with the professionalism of our team. We work hard to provide flexible, reliable virtual office services, so your feedback really means a lot to us.

Kind regards

Registered Office (UK) Team

Rated 3 out of 5 stars

Adequate

Service does everything as expected, but a 20% increase in the subscription fee this year was disappointing.

April 23, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Marc,

Thank you for your feedback - we’re glad to hear the service is doing what you need. We understand that price increases are never welcome; like many businesses, we’ve had to adjust our pricing to reflect rising costs and continued investment in our systems and team. We do appreciate your custom and hope to continue supporting your business going forward.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to setup

Easy to setup. Couple of bugs in their web interface means that its often out of date and they don't seem that interested in fixing it. But they send the mail when it arrives, and otherwise it works well.

August 21, 2025
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tom Hodder,

Thanks so much for the 5-star review - we’re really glad to hear setup was straightforward and that the core service is working well for you. We appreciate your feedback on the web interface too; we’re continually improving it and will make sure this is passed to our team. Thanks again for your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Lumi Miron,

Thank you for your kind words! We’re really pleased to hear you’ve had such a positive experience with our service and support - it means a lot to the team.

Kind regards

Registered Office (UK) Team

Rated 4 out of 5 stars

Correct and fast service

Correct and fast service, acceptable prices

April 29, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Gyorgy Toth,

Thank you for your kind feedback! We’re really pleased to hear you found the service fast and reliable, and that our pricing met your expectations. We appreciate your support and look forward to continuing to work with you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

They do exactly what a registered…

They do exactly what a registered office should do that's all I can say.

April 22, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Chris Spicer,

Thank you for your feedback - we appreciate the straightforward review! It’s great to hear we’re delivering exactly what you need from a registered office service.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy process, excellent service

Very easy to register and get going. I would highly recommend.

April 18, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Upaya Solutions Limited,

Thank you for the kind words! We’re really pleased to hear you found the setup process easy and the service excellent. We appreciate the recommendation and are here if you need anything going forward.

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

For several months now

For several months now, you have been unable to provide a tax registration number, despite the document having been requested on several occasions.

February 18, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Roman St,

We’re sorry to see this review, but it doesn’t reflect the full situation. Your account was placed on hold after we identified that our address was being used on your website without the appropriate service in place - something we contacted you about on multiple occasions with clear steps to resolve. We also followed up regarding HMRC mail we had received but were unable to process. Unfortunately, we did not receive any response to these emails, including our most recent message, and as a result the account was suspended.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Always a high level of service

Always a high level of service, never had any problem and had services with them for many years now. Prices are reasonable and mail is scanned to be easily viewed later. It is a life saver to have all this correspondence in one online location. I try to save them to my own drive but usually rely on login in to the portal when I need them as it is so easy to find it there. Overall, recommended!

April 28, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Michal,

Thank you for your kind words and for being with us for so many years - it really means a lot. We’re delighted to hear the service and online portal have made things easier for you, that’s exactly what we aim for. We truly appreciate your recommendation!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

I'm a retuning customer

I'm a retuning customer. I'm always satisfied with their prompt service. They are very kind and provide me with simple and clear explanations when I ask something.

Thank you.

April 21, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Monica,

Thank you for your kind words and for choosing us again - we really appreciate your continued support. It’s great to hear that you’re happy with our service and that our team has been helpful and clear in their communication. If there’s ever anything you need, we’re always here to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very good service helpfull team respond…

Very good service helpfull team respond quickly

May 5, 2026
Unprompted review
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Terrence Musekiwa,

Thank you for your kind review! We’re really pleased to hear you’ve found the team helpful and responsive - it’s exactly what we aim for. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Gio,

Thank you for your kind words - we’re really pleased to hear you’re very satisfied with the service. We appreciate your support and look forward to continuing to assist you!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Great service

The experience with them is pretty straightforward, the website is easy to navigate, the guidance is clear, they always send eemail reminders well in advance. 100 out of 10,.

April 20, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Client,

Thank you for the fantastic review! We’re really pleased to hear you’ve found the service straightforward and our website and reminders helpful - that’s exactly what we aim for. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Jenncare Group Limited,

Thank you for your kind review! We’re really pleased to hear you’re happy with both the service and our pricing - it’s great to know we’re hitting the mark. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 1 out of 5 stars

Verification process is total non…

Verification process is total non professional and they are not capable of verifying international customers, we submitted multiple times verified bank statement document duly signed and downloaded from banking official application, verified liveness oic and submitted passport copies, but they always refuse without assigning any reason and with no detailed justification why ots is not verified and what is problem in that process. Customer services number is total non helpful and non professional. They take their fee first then customer is on the mercy of this Company. Currently also struggling for a refund for a service never used.

Response to the reply.

No document was edited nor any document was submitted against UK regulations and for your info on the same documents verification process was already completed with HMRC and your standards are not above HMRC standards so a lam excuse never works without any substantial evidence of editing which is now being claimed as after thoughts.

April 27, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Apex IT Devices Ltd,

We’re sorry to hear you feel this way, however we must clarify that all verification checks are carried out in line with strict UK compliance requirements, which apply equally to UK and international clients. The documents submitted did not meet these requirements - for example, some were out of date, one had been edited, and others were not accepted document types - so we were unable to complete verification.

We always aim to provide clear guidance on what is required and why documents may be declined, and our team is available to assist throughout the process. Verification must be completed successfully before any service can be activated, and this is standard practice across the industry.

If you would like us to review your case again or discuss your refund query, please contact us directly and we’ll be happy to help.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Excellent Customer service

Rapid response to support enquiries with helpful ways to resolve the pending issues

April 24, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Cynergy Blue R&D Ltd,

Thank you for your kind feedback! We’re really pleased to hear you’ve had a positive experience with our support team and found our responses both quick and helpful. We truly appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Very good

Very good, thanks for good work.

April 14, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Mihai,

Thank you for your kind review - we really appreciate it! We’re glad you’re happy with the service and look forward to continuing to support you.

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

Easy to use and fairly priced

Easy to use and fairly priced!
Bootstrapped businesses shoulder lots of financial burdens. That's why services with good value and reasonable costs are important to start ups.

The London Office make it easy for multiple directors to register and go through verification needed to build business trust. Thanks for being easy to work with.

April 21, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Tech Bitess,

Thank you for your kind review! We’re really pleased to hear that you’ve found our service easy to use and good value - supporting startups and growing businesses is exactly what we aim to do. It’s great to know the onboarding and verification process has worked smoothly for your team. We appreciate your support!

Kind regards

Registered Office (UK) Team

Rated 5 out of 5 stars

The services is second to none

The services is second to none

April 17, 2026
Registered Office (UK) Ltd logo

Reply from Registered Office (UK) Ltd

Dear Zahirtu Consulting Ltd,

Thank you for your kind words - we really appreciate it! It’s great to hear you feel our service is second to none, and we’ll be sure to pass this on to the team.

Kind regards

Registered Office (UK) Team

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