The London Sock Exchange Reviews 

799
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their luxurious feel, durability, and comfort. Many appreciate the wide selection of unique, colourful, and fun designs, with new options frequently appearing. The service is often described as excellent, with swift dispatch, quick delivery, and beautiful packaging making items ideal for gifting. However, some customers also noted significant issues with order fulfillment and delivery, particularly for international shipments. People experienced unexplained delays, lost packages, and a lack of clarity regarding expected arrival times, leading to disappointment for gifts.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality, fun designs, and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast and efficient... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the easy ordering process, prompt... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a recurring quarterly subscription for a while now. Good comms when the payment is due and order can be tracked by various apps. Always a lovely surprise to get three random pairs of socks. T... See more

Rated 5 out of 5 stars

My grandson was thrilled to get these rowing socks! He is a graduating high-school senior and a National Champion rower, too! He is going to college and will continue rowing for his university. He sa... See more

Rated 5 out of 5 stars

Purchased socks as Christmas gifts for rowing coaches & my sons who row. Felt as though they were pricey but when they arrived I realised why - they are excellent quality with a very luxurious feel to... See more

Rated 5 out of 5 stars

Absolutely love my James Bond designed socks. Wore the green DB5 ones to Royal Ascot to colour match my tie and was perfect. So many great compliments. Will definitely be purchasing more



Company details

  1. Clothing Store
  2. Gift Shop

About The London Sock Exchange

Written by the company

We're an independent British design studio dedicated to making amazing socks, for a reasonable price, and upholding the highest standards in sustainability.

From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.

We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.

And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.

Brilliant socks, sustainably made.

Written by the company

We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.

Contact info

Promotion box for The London Sock Exchange

Our bestselling socks

You'll find a selection of our all-time favourites just here.

4.6

Excellent

TrustScore 4.5 out of 5

799 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(799)

522 reviews in the last 12 months

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Rated 5 out of 5 stars

I really like their socks!

I've bought twice from The London Sock Exchange and both times it was a present for my husband. He loves their socks - they're great quality, very comfy and look so nice with their small designs. They hold up quite well over the years. I've never had any issues where I had to get in contact with customer service, so I can't say anything on that. But their shipping was always very fast and it always arrived in time. Will buy from them again.

August 6, 2025
Rated 5 out of 5 stars

Lovely socks

Lovely socks , great designs . Just wish they’d do more in ‘smaller sizes’! Let’s not pretend only men like these socks !

November 24, 2025
Rated 5 out of 5 stars

Always high quality socks - and cute designs!

I love the London Sock Exchange and am a repeat purchaser. They have such unique designs and every pair of socks I've bought from them have been excellent quality. This year was no exception! I bought a set of three that were very well received as a Christmas present. I will be back!

November 21, 2025
Rated 5 out of 5 stars

Great experience!

What made my experience great was the professionalism and genuine care shown throughout the process. Communication was clear, and everything felt well-organized and personalized. You can really tell they care about doing things well. Highly recommended!

December 15, 2025
Rated 5 out of 5 stars

Christmas gift

Christmas gift for my husband who loved them! Got him the grid gift box since his a F1 fan. The socks look amazing. Would definitely buy again.

December 15, 2025

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