I've had a recurring quarterly subscription for a while now. Good comms when the payment is due and order can be tracked by various apps. Always a lovely surprise to get three random pairs of socks. T... See more
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My grandson was thrilled to get these rowing socks! He is a graduating high-school senior and a National Champion rower, too! He is going to college and will continue rowing for his university. He sa... See more
Purchased socks as Christmas gifts for rowing coaches & my sons who row. Felt as though they were pricey but when they arrived I realised why - they are excellent quality with a very luxurious feel to... See more
Absolutely love my James Bond designed socks. Wore the green DB5 ones to Royal Ascot to colour match my tie and was perfect. So many great compliments. Will definitely be purchasing more
Company details
About The London Sock Exchange
Written by the company
We're an independent British design studio dedicated to making amazing socks, for a reasonable price, and upholding the highest standards in sustainability.
From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.
We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.
And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.
From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.
We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.
And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.
Brilliant socks, sustainably made.
Written by the company
- We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.
Contact info
United Kingdom
- hello@thelondonsockexchange.net
- thelondonsockexchange.net
Our bestselling socks
4.6
Excellent
799 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The socks were great
The socks were great! They were given to my boyfriend as a gift and he loved them. The only thing that was confusing was the delivery. I linked it to my Shop and the entire time it said “retrieving details”. The order arrived perfectly but without any notice or email or notification that it was out for delivery or on its way.
February 23, 2026
Excellent quality socks and very…
Excellent quality socks and very friendly customer support. Highly recommended and reputable shop.
February 17, 2026
Great quality and design
Great quality and design, thoughtfully came ready to gift in a box.
February 13, 2026
High quality and good designs
February 7, 2026
No notes- 10/10!
Great designs, nice fit, beautiful packaging and good service! No notes- 10/10!
February 13, 2026
Issues in the delivery (the items took…
Issues in the delivery (the items took over 15 days to get to destination and they seemed to be lost)
Awesome client support
February 2, 2026
Socks are fun designs and feel comfortable. Have bought as presents.
Have bought socks as presents and they are well-presented with fun designs so I hope well go down well.
February 9, 2026
I definitely love their socks
I definitely love their socks, colourful and a high quality cotton. Great experience with customer service, they solved a problem in a couple of hours. I'm buying again for sure!
February 9, 2026
Great quality socks and have so many…
Great quality socks and have so many pairs now. Converted my friend in Germany to them too with the golf collection
January 28, 2026
I am very disappointed with my order
I am very disappointed with my purchase. I ordered the Golf giftbox, but after washing them just once, 1 pair was already damaged. Considering the price I paid, I expected much better quality and durability.
I contacted customer service about this issue and even sent a follow-up email, but I never received any response. For a company selling products at this price point, I believe it is reasonable to expect both better product quality and a customer service team that actually helps when problems arise.
Unfortunately, this experience has left me dissatisfied and unlikely to order again.
Update: After the response from The London Sock Exchange, I sent two more emails to customer service. I still haven’t heard anything and haven’t been helped.
March 2, 2026
Unprompted review
Reply from The London Sock Exchange
Hello,
We’re really sorry to hear this – that’s certainly not what we’d expect after a first wash, and it does sound like a fault. We completely understand how disappointing that must have been.
We also want to confirm that we respond to all customer emails, particularly when a product issue is raised. If you haven’t seen a reply from us, it’s possible our response may have landed in your spam or junk folder, which does occasionally happen.
Please do email us again at hello@thelondonsockexchange.net with your order details (and, if possible, a photo), and we’ll make sure this is resolved for you straight away with a replacement or refund.
We’d really welcome the chance to put this right – thanks again!
The socks were a gift for my grandson
The socks were a gift for my grandson, they are lovely quality, and he loves them.
February 7, 2026
Quick response & cutest socks!
First of all, your response to my question via email was soooo quick, thank you for that. The three socks I bought this time was a gift to a very fashion conscious person, the result was an absolute success! He loved all of them. You are a go-to shop when it comes to a small gift for a male friend.
February 5, 2026
Lovely comfortable socks
Lovely comfortable socks, no pinching around the ankle. Wash and wear well. Delivery was quick too.
January 24, 2026
Great quality in itself. Packing could be improved.
It was really good. The quality of the socks were exactly as expected. The designs beautiful. The recipient loved the gift. The only thing I would improve on is the packing materials. I think it was delivered in a soft post bag, with no cushioning, so the thin cardboard of the box the socks came in was slightly bent and creased. I deliberated whether to gift the socks in this creased box or not, as it slightly cheapened the effect of the gift, but in the end I smoothed it out as best I could and did so. So while I’ve still given five stars overall, I’d really recommend working on a sturdier packing option so it arrives pristine.
January 30, 2026
Coffee & Bike Socks
I recently placed an online order with London Sock Exchange and I’m extremely happy with the experience. The delivery was very fast, the quality is amazing, and the socks look even better in real life than in the pictures. I’ll definitely be ordering again!
January 26, 2026
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