I've had a recurring quarterly subscription for a while now. Good comms when the payment is due and order can be tracked by various apps. Always a lovely surprise to get three random pairs of socks. T... See more
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About The London Sock Exchange
Written by the company
From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.
We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.
And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.
Brilliant socks, sustainably made.
Written by the company
- We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.
Contact info
United Kingdom
- hello@thelondonsockexchange.net
- thelondonsockexchange.net

Our bestselling socks
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Great looking socks with a true design…
Great looking socks with a true design for a climber. Smart presentation for gifting. Quality feel to the socks. Treasured item.
Great socks, no customer support
The socks are, as always, fantastic; great quality, great fun.
However, customer is non-existent; with my last order I suddenly needed to pay import fees (substantial sum on already expensive socks), although the website clearly states that "We ship orders to customers based in the EU with customs fees paid for and included, so long as the order value is under €150". Clearly something had gone wrong, but no matter how many (kind, mind you) emails I send, I never get a response. Looking at other reviews I'm not the only one. Such a shame.

Reply from The London Sock Exchange
I like the designs and quality and…
I like the designs and quality and couldn’t be more easy to order
Nice socks
Nice socks, good quality and the design was a little different. The design was so apt.
Great socks and brilliant delivery
The socks are of great quality
The socks are of great quality. They were packaged beautifully and arrived promptly.
Great customer service and amazing…
Great customer service and amazing quality. Bought these socks for the groomsman and groom for our wedding.
Great quality socks that never get holey
Efficient service, great quality products, perfect designs!
Great quality socks.
Bought for my Son in law as a birthday present. Very good quality and just what he was looking for. Well pleased.
Excellent service and product
Hard to choose. Highly recommend
Hard to choose from amazing selection. Fun designs. Interesting colours. Good quality. Beautiful packaging. Will definitely buy again.
The quality is ok
The quality is ok, but not as good as I expected for the price. The packaging was disappointing. Although I very much approve of parcels being as small as possible, this one snugly fit the inner box, which was crumpled and dented as a result. Which was too bad as the socks were supposed to be a gift. All in all i like the socks but I probably won’t order again.

Reply from The London Sock Exchange
I have bought several pairs of socks…
I have bought several pairs of socks over the last couple of years from The London Sock Exchange.
Most recently as gifts for friends.
I love the sophisticated colours and understated design which are always classy.
We recently got a Westie so immediately bought a pair of those!!
These socks were fantastic
These socks were fantastic. Ive had socks with prints that are hard to put on, but these were perfectly stretchy and fit comfortably
Good look but didn’t wash well
I love the look of the socks but after one washing they seem a little faded

Reply from The London Sock Exchange
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