The London Sock Exchange Reviews 

798
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 537 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting their luxurious feel, durability, and comfort. Many appreciate the wide selection of unique, colourful, and fun designs, with new options frequently appearing. The service is often described as excellent, with swift dispatch, quick delivery, and beautiful packaging making items ideal for gifting. However, some customers also noted significant issues with order fulfillment and delivery, particularly for international shipments. People experienced unexplained delays, lost packages, and a lack of clarity regarding expected arrival times, leading to disappointment for gifts.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the great quality, fun designs, and... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the excellent quality of... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting fast and efficient... See more

Order

Reviewers highlight ambiguous aspects of order, with many praising the easy ordering process, prompt... See more

Service

Reviewers mention positive feedback about service, consistently praising the excellent and outstanding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've had a recurring quarterly subscription for a while now. Good comms when the payment is due and order can be tracked by various apps. Always a lovely surprise to get three random pairs of socks. T... See more

Rated 5 out of 5 stars

My grandson was thrilled to get these rowing socks! He is a graduating high-school senior and a National Champion rower, too! He is going to college and will continue rowing for his university. He sa... See more

Rated 5 out of 5 stars

Purchased socks as Christmas gifts for rowing coaches & my sons who row. Felt as though they were pricey but when they arrived I realised why - they are excellent quality with a very luxurious feel to... See more

Rated 5 out of 5 stars

Absolutely love my James Bond designed socks. Wore the green DB5 ones to Royal Ascot to colour match my tie and was perfect. So many great compliments. Will definitely be purchasing more



Company details

  1. Clothing Store
  2. Gift Shop

About The London Sock Exchange

Written by the company

We're an independent British design studio dedicated to making amazing socks, for a reasonable price, and upholding the highest standards in sustainability.

From our studio we conceive exclusive, in-house designs which feel playful, contemporary and full of charm.

We then work with carefully-selected partners and manufacturers to ensure the highest, most ethical standards in crafting our socks. That means every single pair is knitted with 200 needles using triple-certified, sustainably-sourced organic cotton for a finer, stronger finish, and is finished by hand for a seamless fit.

And finally, we work tirelessly to sock it to our customers around the world. Whether it’s through our famous sock subscription, our exclusive giftboxes, or through a simple pair of socks: we promise never to cut corners, and always to make the best possible sock we can for the best possible price. If you'd like to learn more about us, or just want to say hi, then we'd love to hear from you.

Brilliant socks, sustainably made.

Written by the company

We don't have a standalone "sustainability programme". That's because for us, environmental and societal impact is not an afterthought to doing business. Rather, we factor in environmental and societal criteria into every single decision we make as a business. From our long-running sock recycling programme to plastic-free packaging to yarn selection, you can find out more about how we're working as sustainably as possible on our website.

Contact info

Promotion box for The London Sock Exchange

Our bestselling socks

You'll find a selection of our all-time favourites just here.

4.6

Excellent

TrustScore 4.5 out of 5

798 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(798)

521 reviews in the last 12 months

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Rated 3 out of 5 stars

Top doesn't stay up

Great design socks. Really comfy. HOWEVER They beed to be stitched at the top of the sock. The top doesn’t stay together when you wash it. Really annoying.

February 1, 2026
Unprompted review
The London Sock Exchange logo

Reply from The London Sock Exchange

Thanks so much for the kind words about the design and comfort of the socks — we’re really glad you’re enjoying them.

What you’ve described at the top of the sock definitely isn’t how they should be, and it sounds like a fault rather than normal wear. We’d really like the chance to put this right.

Please email us at hello@thelondonsockexchange.net with your order number and, if possible, a couple of photos, and we’ll arrange a replacement pair straight away.

Thank you!

Rated 1 out of 5 stars

Didn’t like them at all.

Didn’t like the materials used colours and designs were unimpressive. Couldn’t be compared with Thomas Pink which were great.

March 20, 2026
The London Sock Exchange logo

Reply from The London Sock Exchange

Hi there,

We’re sorry to hear the socks weren’t to your taste. We understand that preferences around materials, colours, and designs are very personal, and it’s disappointing when something doesn’t meet expectations.

Our socks are designed with a focus on detailed patterns and premium organic cotton blends, which can differ in style and feel from other brands. That said, we appreciate you taking the time to share your feedback.

If you’d like to discuss this further or explore alternatives, please feel free to contact us at hello@thelondonsockexchange.net – we’re always happy to help!

Rated 5 out of 5 stars

Dad's Christmas sorted

I buy my dad a pair of socks every Christmas from here (some how he is the destroyer of socks). They're fab quality and my dad loves the novelty of the designs. Website is super easy to navigate and so is the checkout. They're a touch expensive but honestly worth the price.

3 years in and still no holes in any of the socks, so 5 stars from me.

August 25, 2025
Rated 5 out of 5 stars

Great range

Great range!
Excellent value and eye catching attention to detail. Superb, rich colours which enables pleasing daily coordination incorporating the fantastic themes! Nice packaging and great box sets. I have nearly all the James Bond collection.

March 16, 2026
Rated 5 out of 5 stars

High quality products

High quality products. Cute designs. I've bought so many pairs as gifts for my husband last Christmas and he requested more for his birthday!

March 3, 2026

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