The Luxè Week Reviews 229

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional service, highlighting their helpfulness, attentiveness, and ability to create a safe and enjoyable environment. Many people found the holidays to be well-organized, with a perfect blend of adventure, partying, and sightseeing, leading to unforgettable experiences and new friendships. However, some people were dissatisfied with specific aspects, noting issues with being unable to shower or prepare for events due to scheduling problems. There were also instances where guests felt challenged by staff regarding their group affiliation, and concerns about a family being booked next to a rowdy villa without proper notification. Additionally, some reviewers felt misled about the all-inclusive nature of the trips regarding meals and drinks, and one person reported feeling disrespected when attempting to address issues.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the hosts for their... See more

Holidays

Reviewers highlight positive aspects of holidays, consistently praising the well-organized and unforgettable... See more

Service

Consumers find the service to be positive. Many reviewers highlight the coordinators' efforts, noting how... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Considering this is my first travel group and first solo woman travel out of the country, i felt SAFE overall and had an amazing time with luxe week in Bali. Andy, my host, tremendous person and goes... See more

Rated 5 out of 5 stars

I had an amazing experience. My host was Christal, and I would choose her again for my next Luxe adventure. The villa was amazing, my villa mates were matched perfectly and everything was a blast. The... See more

Rated 5 out of 5 stars

The activities were a good mix of adventure and partying! Hosts were excellent and gave a great recommendations for food and places to check out. Had so much fun and didn’t want to go home. Would defi... See more

Rated 5 out of 5 stars

What a blast! I'd highly recommend this experience to anyone interested. The people you meet are just incredible. The coordinators really went all out on this given the amount of logistics and effort... See more


Company details

  1. Travel Agency
  2. Event Management Company
  3. Event Planner

Written by the company

Join TLW for the luxury holiday experience of a lifetime! We get it, planning a trip is not for everyone. All the time spent reviewing travel blogs, trying to find the best area to stay in, figuring out what trips to do... it's all very time-consuming. Luckily for you that's where we come in! We try and test everything on your behalf ensuring that the experiences we provide really go above and beyond, making your week with us unforgettable!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommend!

The Luxe Week made my trip to Bali so smooth & easy. From having a driver to transport us to events and awesome guides helping out every step of the way, I truly had no complaints. The staff was wonderful and went above and beyond every chance they got. Thank you to Zara & Kevin for being amazing hosts, 10/10 would recommend!

April 20, 2023
Unprompted review
Rated 5 out of 5 stars

The LuxeWeek Experience

I partnered with the LuxeWeek (LW) team to bring a group from the U.S. to Bali. From planning and meetings dating back in August 2022 to executing the trip April 2023, the group had the time of their lives.

From check-ins, point of contacts, excursions, transparency, the villas, villa hosts (Zara), and check out, everything was smooth.

I hope you get as lucky as us for having Zara and Kevin as amazing LuxeWeek hosts. Overall, check the LW out, Bali is waiting!!

- Akeem Predeoux, ‘WhereThemBoysAtNow’ Group Co-Founder; Bali Week 16, April 2023

@keemjp
@wherethemboysatnow

April 21, 2023
Unprompted review
Rated 5 out of 5 stars

I love Luxe Week!

I had the best travel experience with luxe week! Everything from a personalised tour of Bali, supported by amazing hosts and a once in a lifetime itinerary! Shoutout to Ayu who made our experience so personable - you really are one of the Villa family! Can’t wait for my next trip - don’t travel alone, travel solo!

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

The entire trip was amazing

The entire trip was amazing! We had awesome young ladies as our host Gabby & Ayu! They took great care of us and even recommend a few places to see on our down time! Our driver D (can’t remember his whole name but I gave him the nickname D. The entire trip is something I will cherish forever! I officially have made a few friends in Bali! BOOK THE TRIP!

September 16, 2022
Unprompted review
Rated 3 out of 5 stars

Ayu and Anya

Unfortunately Luxe Week didn’t provide what they said in the trip description & that to me is disappointing and most importantly misleading. For the money we spent, we expected more. It would of been much more cost effective if we had planned the trip ourselves. However, the reason I have given it 3 stars is because of the beautiful people I met on this trip that I would not of been able to if it wasn’t for Luxe Week. A special mention to Ayu our host, who went above and beyond to help us throughout the trip. She was amazing & if you’re ever in Bali and need a host. She’s your girl! Ayu and our driver ANYA were amazing & when I come back to Bali I will definitely be in contact with them.

October 14, 2022
Unprompted review
The Luxè Week logo

Reply from The Luxè Week

Hi Sarah, thank you for bringing this to our attention. Luxè Week is all about making new connections so we’re pleased to hear that you met amazing people!

We can see that you travelled on one of our exclusive weeks which was smaller compared to our usual trips. Please note that the trip itinerary and description went ahead as advertised, however, we appreciate your feedback and will do a better job of making it clearer that our exclusive trips are smaller.

Nonetheless, we’re pleased to hear that you loved your hosts (we agree Ayu and Anya are both amazing!), met awesome people, and still had a fantastic time overall!

Rated 5 out of 5 stars

Luxe week was an amazing experience

Luxe week was an amazing experience. Our host Ayu really was the biggest blessing. She made sure all of us were happy and comfortable. She went above and beyond to make sure we were satisfied which we were! Luxe week is a great way to travel. They plan everything out for you so it’s super easy. 100/10 would do again in a heart beat!

October 14, 2022
Unprompted review
Rated 5 out of 5 stars

Best decision ever

At first we were hesitant to book the trip because we thought we could organize it on our own, we ended up deciding to still give it a try and no regrets AT ALL. Organizing all of this on our own would have taken so much energy and effort and it honestly felt good to be taken care of from A to Z. The hosts were insanely good and made sure that we had everything we needed, we felt spoiled. The people we met will be friends we will keep for sure, especially after the experience we all shared and the good times we had altogether. We have never laughed so hard with people that were strangers at first. Overall, 10/10, the way the days were organized and the choices of activities, everything is so well thought of. I’d you’re hesitant like you were at first, just book it, you definitely won’t regret it! Thanks again Luxè week :)

August 23, 2022
Unprompted review
Rated 5 out of 5 stars

Best memory with my best friend

My bestfriend and I booked our trip with Luxè and it was the best decision we ever made. We were a bit worried as it was our first time going to Asia and so far from home especially being two girls in a place we knew nothing about… but as soon as we landed, we felt so welcomed, our hosts were incredible and answered all our questions and we had a lot, haha. Everything was arranged for us to not have to worry about anything. The rooms were very comfortable, we had some of the craziest adventures and parties with awesome people we met thanks to the organizers who did a good job matching us with like minded people, let me tell you we had a lifetime of memories that we will cherish forever and one of the best trip we’ve had compared to all the other destinations we already did. Thanks again for this unforgettable experience!!

August 19, 2022
Unprompted review
Rated 5 out of 5 stars

AMAZING experience!

How can I even describe the experience I just had?? It was just perfection, the amount of activities we did is insane, I never thought I could do so much in just a week, it literally felt like a month long vacation. That’s how relaxing it was, not having to worry about planning anything, being in a super nice and comfortable villa with amazing people, going to incredible venues with some views I have never dreamt of seeing in real life, hosts that made everything go like a breeze and waking up with people that are all happy to be there, I felt so much joy and happiness all around! I didn’t know how much I needed this trip, especially after years of covid and being locked down, this was so much better then therapy!
I’ll be forever thankful for this experience and for having made the decision to go with you guys, thanks again so much for this lifetime memory and hope to be there soon again!

August 1, 2022
Unprompted review
Rated 5 out of 5 stars

This wasn’t my first trip to Bali

This wasn’t my first trip to Bali, but this time I’ve decided to book my vacation with the Luxè week mainly to be able to meet new people since I felt quite lonely the first time I went on my solo trip there. Everything was as perfect as it seemed online. It was by far the best vacations of my life and clearly unforgettable. The hosts were extremely helpful and made sure I had a complete and fun experience, they were answering really quickly and the people I’ve met in this incredible experience are now amazing friends. The week was so affordable for everything I have experienced and I will definitely come back for more!

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

Seeing how incredible my trip was

Seeing how incredible my trip was, the only thing I wish for the Luxè is for them to have many other destinations because I would literally travel the world with them. For someone that loves traveling but hates travel planning, this is the best solution since they covered everything I could have wanted and more. They took us to places I wouldn’t have found on my own, especially for a destination I’ve never been to. I discovered so much, met so many people, and discovered traditions I fell in love with. Everything was so easy and smooth that it made it completely worth the price. No headaches, just enjoyment.

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

I only got around to writing a review…

I only got around to writing a review now, it’s been two months that I have experienced a week with Luxè and the memories are still so present in my mind, they literally keep me daydreaming about booking another trip with them as soon as I have a chance again. That’s how unforgettable my trip was!
The hosts, the villas, the activities, the people, just ALL OF IT, was amazing! They made sure to make us discover the Balinese culture as well as visiting awesome places, everything that we did during that week we couldn’t have done if it wasn’t organized properly and they truly were on top of everything. We felt so well taken care of and even though I can be a bit picky with food, they still made sure that I had what I wanted for breakfast which I really appreciate. Thank you for an unforgettable trip!

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

A trip I won’t forget!!

No words to describe how incredible it was! My host was absolutely amazing and made sure our group was looked after properly — she was there to help us with absolutely anything!! Bali is an incredible destination and the itinerary was perfect — got a chance to do it all, party, sightseeing, adventure — a trip I won’t be quick to forget!!

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Met amazing people and made life long friends

Me and my friends joined one of their weeks in Bali and we had a blast! Met loads of new people which was awesome 🙌🏼 thanks so much to our host Zara for being amazing all week. We’ll definitely be coming again!

September 27, 2022
Unprompted review
Rated 5 out of 5 stars

Gaby Made The Experience AMAZING!

I had an amazing experience in Bali with
LUXE Week! I took 12 other amazing people with me! Gaby was our host the entire week & she was BOMB! She helped us with everything with needed, recommendations, tattoo artist, and more!
Gaby is the reason I will be returning!

September 17, 2022
Unprompted review
Rated 5 out of 5 stars

Best Vacation I could get

Luxe Week was fantastic. They provided around the clock drivers and amazing events for the whole week. I wanted to stay much longer. Can't wait for the next luxe week I can attend!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Best trip EVER ⭐️⭐️⭐️⭐️⭐️

Our trip, accommodations & HOSTS were phenomenal!!! Our villa was BEAUTIFUL!! Gaby & Ayu were the BEST HOSTS EVER! They were knowledgeable about the area, accommodating, FUN & sweet! They made our week run smooth. Anything we needed, they made it happen. Our driver was also superb! We had a fabulous time!

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Two Best Bali Hosts

Ayu and Gabby was a fresh of breath air! They were the best host anyone could have asked for. They made sure we got to eat what we wanted every morning for breakfast. They made Bali feel like a welcoming place. They both were kind, smart, friendly, honest, outgoing, young ladies.

September 16, 2022
Unprompted review
Rated 5 out of 5 stars

Super Fun!!!

Loved the beautiful villa, awesome parties, venues and iteinerary. I don't think I would have found all these cool places if I didn't join Luxe Week. It was so cool to meet like minded travellers from around the world. The hosts are very nice and helpful too.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing trip

Amazing trip, meeting great people, trying new things, and seeing beautiful sights.

Luxe week is very well organized, felt complete peace of mind, the hosts were also amazing. We had Citra who was always checking in, to make sure our experience was going well, and getting us anything we needed.

September 16, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look