THE MARKET - Daily Online Classic Car Auctions Reviews 

655
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have sold a couple of cars through these guys and I must say that the experience has been very positive. The staff are very knowledgeable about what they do and give you confidence that the car wil... See more

Rated 5 out of 5 stars

Second time I've used The Market and I am very impressed. The photography was outstanding, the service smooth and all hiccups and admin dealt with quickly and fully. The auction itself worked well, pl... See more

Rated 5 out of 5 stars

I recently purchased a Jaguar XJ8 through The Market and had an excellent experience from start to finish. The whole process was professional, straightforward and well organised. Communication... See more

Rated 5 out of 5 stars

This is the first Trustpilot review I've ever written. I'd like to thank Mark Livesey for sticking with us when circumstances beyond Bonhams' strict control left us without a buyer post auction. Mark... See more

Company replied

Company details

  1. Auto Auction

Written by the company

The best way to buy or sell your classic or collectable car. We run online classic car auctions every day - 24/7/365. No buyers fees, and anti-sniping technology. With a 90%+ sell-through rate, we remain the UK benchmark for transparency, honesty, speed and ease in a highly competitive marketplace. We hold the industry-leading Trustpilot ranking for the sixth year running. As the UK's FIRST dedicated digital classic car auction platform, selling over 7000 classic and collectable cars worth £115m since 2017.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

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4.7

All reviews

(655)

24 reviews in the last 12 months

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Rated 1 out of 5 stars

The vehicle ended up being half a…

The vehicle ended up being half a Ferrari 400 and half a chassis from a Nissan the gear box was fallen out it had now brakes or way of actually having anything working and the vehicle was so low it couldn’t fit it’s own exhaust
It wasn’t described in anyway to what it is but buyer be ware
It’s going to cost £60k to put right to be safe to drive
Never again

April 13, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Hello Mr Fox, You bought a car described in the listing as a "250 GTO replica. Built on a Datsun 280ZX chassis and fitted with a Ferrari 400i V12 engine under the bonnet".

Rated 5 out of 5 stars

Great service

Great service, good communication and support once car purchased. Would recommend, and I will use in the future.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 5 out of 5 stars

Super service

Great service
Support re transport , import etc

April 13, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 1 out of 5 stars

I purchased a Porsche 911 Targa Cat D…

I purchased a Porsche 911 Targa Cat D which was advertised with light cosmetic damage only and presents as good as new, however it had severe structural damage which was not declared. It was deemed unroadworthy and
it could not be driven under any circumstances as there was bolts missing from the subframe plus many missing parts and i was advised by a Porsche specialist it was a death trap.
The car was returned to the owner with no compassion from the Market quoting caveat emptor and i personally lost £6000.00 within a couple of days without even sitting in the car. It was massively misrepresented by Bonhams
which inflated the bidding to increase their commission then they hid behind their Terms and Conditions.

I'm considering legal advice

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Hello Carl, You bought this Cat D car after The Market allowed your independent Porsche inspector to spend a day viewing (and test driving) the car. Based on his report, you bought it for circa £15k less than a non-Cat D one. The seller strongly disagrees with your opinion in this matter, as he has personally driven the car regularly for the past several years. You weren't eligible for a refund however, The Market worked hard to help you try to achieve your wishes.

Rated 5 out of 5 stars

2nd purchase by me

2nd purchase by me. I like the system. It works well, and Bonhams are very responsive.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 5 out of 5 stars

Volvo 1800E

Excellent experience from start to finish. Great communication from Bonhams, from auction end to delivery of car. Seamless transaction.

April 13, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 4 out of 5 stars

Selling via Bonhams

I have used The Market before to sell a car and whilst I didn’t get the price I wanted I thought the process and service was pretty good. This was a factor when selling another car. I chose the option this time to sell via The Market but keep the car with me opposed to sending it to HQ in Abingdon.

Photos taken at home by a professional was superb. Car was listed and sold. Again not the price I had hoped for but it was sold. However there is always issues when people buy on auction sites they do not quite understand that when you buy or win an auction it’s not to then come and look at and decide if you wish to buy it. It’s sold hence the 7 day auction for you to come and view the car before bidding. Saying that no issues my end and he service provided was great so will sell again through this process. Thanks guys.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you!

Rated 5 out of 5 stars

Clear application and complete description…

Clear application and complete descriptions. Photos representing the condition of the vehicle in sufficient mumbers for a foreigner who cannot do an on site inspection.
Bravo continue !!!

April 13, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 1 out of 5 stars

Very rusty...

Whilst numerous photos were provided none showed the huge rust holes in the chassis which were immediately obvious when I collected the vehicle

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Hello John, We did have 30-odd high-res pictures of all the underside of the car when you bought it two-and-a-half years ago. But we always strongly encourage bidders to come and inspect a vehicle in person if they can, or even ask us and we'll set-up a video call so that you can direct the camera to any part of the car you wish to see more closely.

Rated 4 out of 5 stars

Problematic viewing

I arrived to view an auction car by appointment to find the car parked in very close proximity to other vehicles such that the doors could not be opened. I was initially advised that the car could not be moved due to photography taking place that day.
After pointing out that I could possibly view the car properly in its current position, a number of staff arrived and somewhat reluctantly juggled the adjacent cars.
Otherwise my first experience of an online auction was better than feared.

April 13, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Hello Andrew, Thank you for your review, we're really sorry that we were so busy at the time of your visit. The weather drove us indoors and space was tight. But we're delighted you ultimately had a positive experience and we thank you for using The Market.

Rated 5 out of 5 stars

What an easy way to sell sold a Mk1…

What an easy way to sell sold a Mk1 capri without any probs
I’ve purchased 2 cars through the market and sold 2 it’s perfect for both buyer and seller
I’ll definitely be back THANKYOU

April 8, 2022
Unprompted review
Rated 5 out of 5 stars

Sale of 3.8 Mk2

I was very impressed with the whole procedure of selling my car through the online auction. Paul Hegarty and The Market were very thorough in listing the car together with photos and answering queries from potential buyers.
The fact I received notification of bids as and when they were placed made for an exciting day and I was delighted when the reserve was met and bids continued to rise.
Payment was swift and made direct to me and I cannot thank The Market enough for all the help, advice and service they gave and would recommend this as the way to sell a classic car.

April 7, 2022
Unprompted review
Rated 5 out of 5 stars

Jim T...

Once again The Market achieved a market leading result on my car.

Very easy to deal with and the concierge option is first class which makes all the difference.

I would certainly recommend The Market to anyone looking to realise the maximum asset value of their pride and joy.

April 6, 2022
Unprompted review

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