THE MARKET - Daily Online Classic Car Auctions Reviews 

655
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have sold a couple of cars through these guys and I must say that the experience has been very positive. The staff are very knowledgeable about what they do and give you confidence that the car wil... See more

Rated 5 out of 5 stars

Second time I've used The Market and I am very impressed. The photography was outstanding, the service smooth and all hiccups and admin dealt with quickly and fully. The auction itself worked well, pl... See more

Rated 5 out of 5 stars

I recently purchased a Jaguar XJ8 through The Market and had an excellent experience from start to finish. The whole process was professional, straightforward and well organised. Communication... See more

Rated 5 out of 5 stars

This is the first Trustpilot review I've ever written. I'd like to thank Mark Livesey for sticking with us when circumstances beyond Bonhams' strict control left us without a buyer post auction. Mark... See more

Company replied

Company details

  1. Auto Auction

Written by the company

The best way to buy or sell your classic or collectable car. We run online classic car auctions every day - 24/7/365. No buyers fees, and anti-sniping technology. With a 90%+ sell-through rate, we remain the UK benchmark for transparency, honesty, speed and ease in a highly competitive marketplace. We hold the industry-leading Trustpilot ranking for the sixth year running. As the UK's FIRST dedicated digital classic car auction platform, selling over 7000 classic and collectable cars worth £115m since 2017.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

655 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(655)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Very pleased with the car.

The car needed some fairly minor repairs which were not mentioned in the description, 40 year old car so not a surprise. Very pleased with it overall.

April 20, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your support, we really appreciate your custom.

Rated 5 out of 5 stars

Perfect transaction Highly recommended

The photographs and vehicle details was a great presentation. The bidding was well organised along with the deposit/final payment requirements required in order to complete the deal. What a deal it was too!
Very pleased with the assistance from the greeter to tax the vehicle just a 2 minute walk away from the site and the journey home. Went like a train ;-)

April 20, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 5 out of 5 stars

Excellent Service

I was very pleased with the whole process, from start to finish I was guided on how to pitch the pricing of my car, the auction went great, and I was paid the next day. Great job!

April 20, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 5 out of 5 stars

Haven't managed to buy anything yet…

Haven't managed to buy anything yet but il keep trying
Very impressed by levels off transparency honestly not often found in the motor industry, a really descent bunch.

April 20, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 1 out of 5 stars

I won the car but seller didn't give…

I won the car but seller didn't give the car.

April 20, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

You haven't won one of our car auctions, ever. Please remove your review as you've clearly made a mistake.

Rated 5 out of 5 stars

Car auction purchase

Really good to deal with. Excellent communication. Recommended.

April 19, 2022
Unprompted review
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 5 out of 5 stars

Professional and exceptional!

Having successfully and painlessly sold my Caterham through The Market a few years back, I returned to The Market when putting my Porsche Cayman S up for sale this year. Another successful sale, hardly surprising when I saw the quality of the photographs and write up they produced and their service in all matters was exceptional, can’t recommend them highly enough!

April 14, 2022
Unprompted review
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

Rated 1 out of 5 stars

i have never purchased anything from…

i have never purchased anything from bonhams the market

April 14, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

No, not as yet Martin, but please keep trying! I can see you've placed several bids to date so we hope sooner or later you make a bid that is successful.

Rated 3 out of 5 stars

I was a little disappointed as I did…

I was a little disappointed as I did not receive the V5S as promised, causing me multiple issue when I tried to register the vehicle in my home country.

April 14, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

We are really sorry to hear about this. We did email you a copy of the V5C and sent via registered post the original (at your request) to your shipping company. It would seem that it went missing thereafter.

Rated 5 out of 5 stars

Fantastic team

Fantastic team! Very easy and helpful. Relaxed environment. Extremely professional. I will use again!

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you Edward. We're looking forward to seeing what you buy next.

Rated 4 out of 5 stars

Purchase

Excellent website, description,photos and bidding process.

Helpful viewing

On picking up car all a bit rushed and would have appreciated more time and support. Photographer of a car soon to be auctioned was helpful after receiving car when having probs with trailer.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you for your kind words and constructive feedback.

Rated 1 out of 5 stars

Awful description full of falsehoods…

Awful description full of falsehoods and evasiveness

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Hello, again, Harley. It's both a shame, and somewhat alarming, that you felt the need to leave such an unfair and public review after you went out of your way to tell us how happy you were with the price you won the car for and how nice a team we were to deal with. It was also a shame that, despite being based so close to us in Abingdon, you didn't find the opportunity to come and see the car at your convenience before you bid.

Rated 3 out of 5 stars

I enjoyed the variety and quality of…

I enjoyed the variety and quality of your vehicles. However, you have no information as to the viability of the engine or for that matter, any of the moving parts. This is critical for a serious buyer.
Thankyou.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Hello Donald, We do our best to describe the vehicle as honestly and in as much detail as possible. We have a motoring journalist write 1500 words based on the 300+ high-res photographs, and we take a video of the engine starting, running and revving. We don't have the facilities to have a mechanic inspect an engine internally. We drive the car a few miles and will report any knock, odd sound or noise that seems out of place if there is one. We strongly encourage you to visit the car and inspect it for yourself, you can bring a mechanic, jack it up and give it a thorough looking over.

Rated 5 out of 5 stars

Confident purchase and an easy transaction

The detail and variety of pictures on the lots for auction create confidence in the quality of the vehicles for sale. The process was easy as were the communications with the auction house and the seller. The car I bought lived up to its description so I am well pleased

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you!

Rated 2 out of 5 stars

Disappointing experience.

I bid on a car recently and continued to bid almost to the end before withdrawing. My bids appeared on the screen immediately, as did others. When the winning bid was announced, it was less than my final bid?? I asked Bonham’s to investigate but I had no reply. I won’t be using Bonham’s again.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Hello David, We have investigated and can confirm that your top (and max) bid, placed 38 minutes before the auction closed, was infact considerably lower than that of both the top and underbidders.

Rated 4 out of 5 stars

Bonham's produced a great set of…

Bonham's produced a great set of pictures of my vehicle. I'm sure this maximised the value for which I am very happy with. The follow up emails to me the seller and to the buyer were not done. Sorted in the end, otherwise it would have been 5 stars.

April 13, 2022
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Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much, and sorry about the follow-up delay. We will work harder in future to earn your 5 stars!

Rated 5 out of 5 stars

Bought and sold a car using The Market…

Bought and sold a car using The Market and the service was excellent for both transactions. I totally recommend the concierge selling service, the photography and wording was fantastic and definitely helped to encourage bidding.

April 13, 2022
THE MARKET - Daily Online Classic Car Auctions logo

Reply from THE MARKET - Daily Online Classic Car Auctions

Thank you so much for your support, we really appreciate your custom.

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