The Marshmallowist Reviews 408

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious taste and high quality, often describing them as the best marshmallows they've ever had. Many consumers also highlight the beautiful presentation and packaging, making them ideal for gifts, and appreciate the smooth ordering process and prompt, accurate delivery service. However, some customers experienced issues with delivery, including delayed or missing orders, and a few noted problems with the product's packaging arriving damaged. Additionally, a small number of people were dissatisfied with certain flavors, finding them bland or having an unpleasant aftertaste, and some raised concerns about discrepancies in product information.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the delicious taste and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and accurate delivery, often... See more

Order

Clients share positive opinions on order. Many customers find the ordering process easy and efficient, with... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the fantastic and... See more

Based on these reviews

Rated 5 out of 5 stars

Don't know much about the product as it's still not arrived even though I paid nearly fiver for faster delivery last Thursday, described as 1-2 days on the website. Feel a bit let down, no comms... See more

Rated 5 out of 5 stars

Gifted mallows! Oh my goodness, I was gifted the birthday mallow teacake box by a friend and I have to say they were absolutely delicious! The box contained two chocolate fudge and two birthday cake... See more

Rated 5 out of 5 stars

This is my third time of ordering and as always, simple and smooth process on the website, prompt and accurate delivery with updates on progress and beautifully wrapped on delivery. I just happened t... See more

Rated 5 out of 5 stars

Lovely mallows and excellent customer service. I bought a few of these as 'thank you' and also 'christmas gifts' and have no doubt they will be enjoyed by all. I have already had excellent feedbac... See more


Company details

  1. Confectionery

Written by the company

Our handcrafted Marshmallows are made from the finest ingredients in grown-up flavours with a french, soufflé-like texture.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

408 reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing and Delicious

Have ordered from this company a number of times - all I can say is they are exceptional - products are delicious beautifully produced and presented - love the wee cards that come with your delivery - even providing tissue paper if it’s a present - their delivery and customer service is excellent - make sure you order from them and support a small business - cannot recommend highly enough

March 31, 2026
Rated 5 out of 5 stars

My order was a last minute one just…

My order was a last minute one just before Easter ...but it arrived swiftly.
The packaging/ box is lovely. More importantly the marshmallows were divine. Will continue to support this company...was made aware of them when watching an episode of the Hairy Bikers.

March 31, 2026
Rated 4 out of 5 stars

disappointing

I was a bit disappointed with the flavours, I had the selection box & would not have chosen the chocolate or coconut but was willing to try it. The chocolate was bland, coconut ok, passion fruit disappointing, hot cross bun tasted just like one but weird in mallow form. The raspberry was spot on. I’d bought as a treat for myself & husband for our anniversary & Easter for a change but he wasn’t very impressed either so, sorry, won’t be buying again.

April 3, 2026
Rated 5 out of 5 stars

Marshmallows are delicious

Marshmallows are delicious. The packaging is cool and luxe. My clients were blown away.
Delivery dates are limited to Mondays but delivery is consistent.
Highly recommend.

March 27, 2026
Rated 5 out of 5 stars

Fab service

Fab service, quick delivery and yummy marshmallows! Easter gift for a teen - was made up, thank you 😊

March 27, 2026
Rated 5 out of 5 stars

Gifted mallows!

Gifted mallows!
Oh my goodness, I was gifted the birthday mallow teacake box by a friend and I have to say they were absolutely delicious! The box contained two chocolate fudge and two birthday cake mallows. I had expected to love the chocolate one (and totally did) but the birthday cake one was something else (the raspberry jam just made it).
I shall be buying boxes of my own :)

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Stunningly special

I saw the marshmallows advertised online and recognised something that I could buy for a friend's upcoming birthday. They are expensive but that meant I could give a box as a present without feeling a cheapskate. Of course, I ordered two boxes of the raspberry and champagne ones as I just had to try them for myself and wow, they are special. I am keeping the teacakes for mother's day and so haven't tried them yet but they do look stunning.

March 3, 2026

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