Instead of properly embedding their themes into the wordpress structure, they made their bespoke theme manager that doesnt work and poorly documented. Please avoid.
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See what reviewers are saying
I would like to publicly thank John Truebridge of Axiome for the assistance he has provided me in handling problems regarding the configuration of the Hoghwords theme. Beyond the normal support on... See more
I have been using WP for over a decade already and have experience working with different Themes and their developers. The ThemRex Team is by far the best I have worked so far. Professional and respon... See more
Just purchased this theme and immediately had some questions about layout and design. I sent 2 support tickets over and was responded back to quickly. Support was professional and they sent screensh... See more
Company details
Information provided by various external sources
ThemeREX - Envato Power Elite Author. We create beautiful quality niche WordPress Themes and Site Templates for any kind of business.
Contact info
Ukraine
- themerex.net
Hasn’t replied to negative reviews
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Rythmo has us singing a happy tune!
I've been a web developer for over 25 years and my toughest client to date is my daughter who is setting up her music school. The Rythmo theme has been absolutely perfect for her needs! And also, the support that I recieved has been excellent! Thank you for a great theme!
Good Themes and professional Support Team
I have been using WP for over a decade already and have experience working with different Themes and their developers. The ThemRex Team is by far the best I have worked so far. Professional and responsive support. Functional, fast and good looking Theme (I have used a Quick Cash Theme) with a lot of customization options. Keep up a good job, thank you!
I like the theme very much because it… Friendly, competent and fast.
I like the theme very much because it is very versatile and also because it stands out very well from others. Furthermore, the support is just great. They care very much and always have a solution in the shortest time.
This is one of the best experiences when it comes to support ever.
I can recommend the ThemeRex Themes and Team very much!
They are very competent
They are very competent, fast and always of great help!
The support is very professional and courteous, I'm super pleased!
The theme was great
The theme was great. I had no idea about how to make a website and managed to do it completely alone with no tutorials, no videos, no instructions. It's pretty straight forward and when I actually needed some help, Sophie just popped in and saved the day.
Thank you Sophie.
Amazing.
Cheers
Petra
ThemeRex - I am gratefull for all help
I am very grateful for excellent "Cloe Brooks Theme" with i buy for my website and for strong support. I am not a programmer, and i had a trouble, but ThemeRex was always near and help it to solve it. With ThemeRex support anything is possible! And now I have an excellent website - with i am proud and can make a money for living.
Buying the ThemeRex Theme with 6 months support was smart investment in my future :)
Thank's a lot!!!!! And good luck.
Excellent support after the sale
I appreciate how quickly they've responded to my tech support questions.
Beautiful theme and excellent support!
I'm happy with the theme I bought. It's beautiful and well designed. I get fast and professional support. Support operator Sophie is always polite and helps me to fix all my issues. Really recommend their themes and support!
Good product and top notch support.
The theme I bought looks really really great.
The installation wasn't smooth but the support was top notch.
Not so easy to customize theme though.
I am satisfied with the product and the awesome support team.
Limited & Lacking Support
Their theme looks great, but their support is very limited. I have now bought the technical support twice and it still has not resolved the issue. The response time is particularly slow which means not many things get resolved unless I purchase another technical support.
Very disappointing with that regard.

Reply from ThemeRex
The support team was incredibly helpful…
The support team was incredibly helpful with the issues I was having. They replied in a timely manner and had excellent customer service skills!
Quick help that always fixes issue
Quick help that has fixed the problem every time. I have submitted tickets probably ten times in the last year and impressed with the response time, clear and helpful feedback, and great attitude. Actually just extended my support for another six months.
I've received a deep help
I've received a deep, serious and quick help from ThemeRew's support. The support alway have dealed with my tickets in a 24hs.
You can go with ThemeRex with insurance !
ThemeRex support is always on point and…
ThemeRex support is always on point and sorts out issues on the first interaction.
Really happy and strongly recommend
The guys who worked on my project were fantastic start to finish. Super responsive, easy to work with and a fantastic eye for detail they got my site up and running in 2 weeks. When I reached out 6 months later to discuss a bug that had cropped up they fixed it super quick. So happy and have recommended them to several friends.
Quick response and easy to follow instructions
Sophie has been brilliant throughout the whole support session. She helped me with multiple issues I had with the website I was working and solved them all in no time. Highly recommend it.
A GO-TO designer und developer, always happy with ThemeREX
I've bought several Templates developed by ThemeREX. I love the designs and the great user experience friendliness they provide. Another very important factor, why I recommend buying ThemREX's templates is the very competant, patient and reliable customer support. Good luck to everyone, God bless!
Cole was amazing!
Cole was amazing! I had bought a theme for my company and I needed to configure the colors to match my branding more.
I paid the extra money for the edits to the CSS. They did a fantastic job! Very quick responses which I was surprised about! I'm always hesitant to reach out to support since they take a long time to answer, BUT the Theme Rex teams answers quickly and guides you through the themes very accurately!
I HIGHLY RECOMMEND BUYING FROM THIS COMPANY! And extending support I bought and it was well worth the money I spent on Theme Forest.
Thank you Cole and Kira for being amazing at you jobs!
Excellent Themes and Support
Themes are exactly what I need, functional and reliable. Sophie from Support is also fantastic! Very knowledgeable and was able to answer every question I had. Highly reccomended!
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