Loved the look and purchased the black CZ bracelet which arrived quickly. However, I ordered the wrong size and returned for a smaller size which was dispatched as soon as my return was received, cu... See more
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Company details
Written by the company
Metzi: Dedicated to perfecting black jewellery. Premium black chains, pendants, bracelets & rings. No tarnishing or fading and 100% waterproof!
Contact info
United Kingdom
- support@themetzicollective.com
- themetzicollective.com
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Extraordinary experience
Honestly, i cant be more happy with what i got. From the bottom of my heart, thank you Alex and Luke if you're gonna see this review. Company's very polite, and it got shipped very fast. Take this review however you want, but if you're thinking of buying black jewelry but dont know where, Metzi is the place.

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I havent recieved my order
I havent recieved my order. It was sent to the wrong address. I sent an email before it was shipped with the order number stating the wrong address was showing in the shipping, i never got a response. I should've just canceled it then and redone the order.

Reply from Metzi

Reply from Metzi
Elegant pieces and nice customer care.
The jewelry Metzi has is very nice. Sturdy. Pretty. Great quality. Well crafted and designed. Materials used are sustainable. Goes with any outfit. They’re also really kind with their customer support. Response time and problem solving was quick and helpful. I would feel confident in purchasing more pieces once their catalog widens.

Reply from Metzi
My bracelet just arrived ❤️ I'm madly in…
My bracelet just arrived ❤️ I'm madly in love with it. I've been looking for a black tennis bracelet for months that won't tarnish, and I'm so happy I found the one. Before purchasing the bracelet, I sent an email to be sure it would not tarnish, and was waterproof. A rep from the company sent an email within a few days and gave me the good news. I love supporting small businesses that make great quality jewelry. I'm so excited to wear it everyday, and not have to remove it before showering. Thank you so much. I can't wait to share my experience with friends. I wish I can post a picture of my gorgeous bracelet ❤️

Reply from Metzi
Necklace Popped. Customer Service No Response
I ordered the Black Necklace and Cross of which both are beautiful but after just a few days of wearing the necklace it popped for no apparent reason. I couldn’t find a customer support number so I emailed them twice a week ago about a replacement but as of today I have not gotten a response.
Super sparkle
Delivery super fast comes with little bag etc packaged great the bracelet itself is absolutely stunning I love it so sparkly which is right up my street it fits perfectly but next time I may go up a size so it moves a bit more! Also closure is secure but as I live alone it took a bit of time to clasp shut as I’m right handed and wear it on my right wrist so a tad tricky but once it’s on perfect.
So thank you guys it’s very beautiful 😍

Reply from Metzi
Really nice product
Bought a bracelet for my mate for his 40th birthday and I just know he’s going to love it. Really nice piece. I’m sure I’ll be ordering something else in the future.

Reply from Metzi
Quality was very high in my opinion
Quality was very high in my opinion. Very well made. Was received quickly here in the US. Was responsive when customer service was emailed.

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I ordered two single earrings and they…
I ordered two single earrings and they are really nice quality. I like the option of buying singular. Packaging was really nice and I would definitely order from Metzi again.

Reply from Metzi
Great customer service
I placed my order and as soon as I did I received an email thanking me for my order. I loved the way they stayed in contact throughout my order. Once I received it I immediately put them on. I was looking for something I could keep on all the time and not take off. I love this jewelry and will place another order.

Reply from Metzi
Great product
Great product, great customer service, speedy delivery - will purchase again

Reply from Metzi
The expgreaterience on the website was…
The experience on the website was pretty straightforward and simple easy to navigate so overall it was a good experience

Reply from Metzi
I received my bracelets today and I am…
I received my bracelets today and I am impressed with the packaging and branding, all black packaging was top notch
I got my 2 brackets one red heart shaped stones and all back and just like them a lot, I love black jewellery accessories for myself and really happy that this brand is catering for guys like me. I can update more once I have used the bracelets for few weeks
I did have few questions before ordering and the team at Metzi have been very efficient and patient answering all my queries Thanks Alex and Luke

Reply from Metzi
Everything went well
Everything went well. Bracelet looks and fits as advertised. I am very happy with my purchase.

Reply from Metzi
Received items in a timely…
Received items in a timely manner..great updates and product is classy.
Will order more.

Reply from Metzi
Bad experience
I am giving five stars because the products are really goood but the customer service even better. Small issue i had was resolved quick and i can recomend them

Reply from Metzi
Purchased for my husband for…
Purchased for my husband for Valentine's. Shipping was so fast, and it arrived in less than a week from overseas in the UK. The quality of the chain and bracelet are amazing. The clasps are perfect and the stones sparkle like real diamonds, just black, so its so manly looking The whole set is so classy looking and beautifully made. Will absolutely be purchasing more! He absolutely loves it and put the set on immediately.

Reply from Metzi
Beautiful Black Necklace…
It was shipped on time the jewelry is Beautiful love the black finish will recommend this necklace !!!

Reply from Metzi
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