Ordered march 5 followed up via email but no response 8 weeks later still no update. Definitely a scam. The contact number also unable to call. Reported to my bank to recover money.
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SCAM DO NOT BUY. I ordered a mirror back in March 26. Emailed and got a reply saying 6-8 weeks. Thats been and gone. Emailed the company again and email bounces back and website has disappeared.... See more
SCAM. ordered 2 mirrors over 1 month ago and nothing has arrived. No reply from any customer service either and their instagram account has mysteriously been deleted. Contacted my bank for help and a... See more
Ordered mirror on 29th March, still nothing 7 weeks later, tried to email no response, absolute scam, people like this need to be stopped
Company details
Written by the company
The Mirrors House is your premier destination for a stunning selection of mirrors that elevate your space's aesthetics. Explore our diverse collection, expert guidance, and quality craftsmanship to find the mirror that complements your unique style. Discover the power of reflection at The Mirrors House.
Contact info
newport road, B12 8QE, Birmingham, United Kingdom
- info@themirrorshouse.com
- themirrorshouse.com
1.1
Bad
184 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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AVOID
Order was never delivered, no response received from customer service despite chasing, and website no longer functioned at some point. AVOID!
January 5, 2024
Fake company, fake phone number
Sent a useless product, a roll of string instead of the mirror. Can’t be contacted by phone or email. It’s a fake company, don’t use them. Avoid at all costs.
January 5, 2024
I did not receive this product
I did not receive this product!
Terrible service, no replies to multiple emails!
January 5, 2024
A SCAM!!!
A SCAM!!!! Had to get in contact with my bank to get my money back - they don't send you mirrors, they sent me a roll of tape. and there is no customer service
January 8, 2024
Fake company!
Fake company!! Ordered a mirror paid £70 they take your money as a bank transfer so it’s extremely hard to claim back via your bank..instead of a mirror they send a rope and string through the post disgusting!!
January 8, 2024
A total scam
A total scam. Took the money and sent nothing but a roll of tape. This company should be closed down.
January 8, 2024
never received the mirror
never received the mirror. a roll of red tape came though. reported the website for fraud.
January 8, 2024
SCAM!!!!!!!! DO NOT BUY FROM THIS COMPANY!!!!
Didn’t even receive a mirror!!!!! They sent a roll of sellotape instead!!! It’s a SCAM!!!! Do not buy from this company!!!
January 8, 2024
Scam website
Scam website, paid but never received item. Luckily paid through Klarna who investigated and refunded me.
January 8, 2024
I ordered a Mirror from Mirrors House…
I ordered a Mirror from Mirrors House in Jan 2024 with free 14 day shipping. The mirror never arrived, we are now in April. I contacted Mirrors house on separate occasions and never received a response back or my money back. The they sent me a customer feedback form.
I am appalled and disappointed by the service.
January 5, 2024
Never got it Fake website
January 5, 2024
Didn’t get mirror and even money back, 3 moths already
I ordered the mirror 3 months ago, didn’t got it, and didn’t get money back, and still can’t get in touch with them, sending emails and didn’t get any response
January 5, 2024
Do not order from this company
Do not order from this company. I received a roll of sellotape and contacting the company they do not respond. Getting money back from Klarna I’m still battling 4 months later.
Save yourself the bother do not order
January 5, 2024
You’re asking me to review you
You’re asking me to review you? You sent me a roll of cello tape instead of a mirror. You’re a cheeky bunch of cons
January 5, 2024
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