The MOLE Clinic Reviews 1

Please do not visit the Mole screening service clinic at Dr Victoria skin clinic. Tellingly the Mole clinic doesnt seem to have it's own google review page in Edinburgh and I think I now know why. My husband and I paid £295 for two full-body skin screenings, which we are happy to pay for peace of mind. For info we have lived in Australia for 15yrs previously and had skin check ups yearly by a doctor and we know the process well. The nurse found 2 on my husband that "may" have been suspicious and recommended we pay £40 per mole to send pictures for their doctor to check if they were in fact suspicious - I thought the whole point was the nurse could tell us if they were suspicious? My husband decided to get these 2 checked by his NHS doctor who referred him to skin cancer specialist at Lauriston Hospital - upon walking in the room the specialist said assume you here about the mole on your face - which the nurse hadnt mentioned at all. The specialist was horrified this was missed especially as we paid privately for an "expert" and he couldnt understand how this would be missed - this NHS consultant immediately flagged it as suspicious and has now arranged a biopsy. I should note the consultant said as it is right beside his eye and if it is dangerous and spreads it is in a very precarious area. We trusted a paid service to check our health, and they didnt. This experience has left us shocked, worried, and completely unable to trust their screening — pay elsewhere. I now have to go and find another service and pay again as I have no faith mine were checked properly - as they are also not refunding the fee. They are awful at replying to emails in a timely manner and their line seems to be "it might not be anything and even if it is they are not always dangerous" - I completely agree it might not be anything and it might not be dangerous and I hope to goodness it isnt but you should have picked up on it.