themortgageadviserscotland.co.uk Reviews 

115
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Louise is a rockstar! She took the chaos out of getting a mortgage and made it feel effortless for me. Despite my doubts at the start, she stayed cool and calm, keeping me collected throughout. I... See more

Rated 5 out of 5 stars

We are eternally grateful to Louise and Kevin for all their guidance throughout the whole process. They were always contactable if we had a query or even just a daft question. We were made to feel i... See more

Rated 5 out of 5 stars

In times like these you need informed information that is best for you and your circumstances. This is what Louise McCaffrey has done for us with no pressure and always taking time to explain each s... See more

Rated 5 out of 5 stars

Louise and Rebecca were excepcional! They are a great team. Chasing daily, calling the bank, keeping us informed and making things happen. This is the way that they work. Couldn’t recommend enough.... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Our mortgage team in Scotland is hugely experienced with a wealth of knowledge in dealing with the mortgage lenders that would be available to you. Our mortgage advisers are assisted by a multi award winning administration team meaning that your mortgage application is in the best of hands. Free, no-obligation mortgage advice No fee unless you receive a mortgage offer There’s no fee for our advice unless you receive a mortgage offer from a lender on our panel.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(115)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Both Rebecca and Louise where very…

Both Rebecca and Louise where very helpful throughout and easy to contact keeping in regular communication

September 27, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Kieran,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Rebecca & Steven star team!

Rebecca & Steven where absolutely amazing. They made the mortgage process completely stress free and answered even our silliest questions.

I would absolutely use the team again in a heartbeat.

September 7, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Gemma,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Excellent from start to finish

Phil and Rebecca were fantastic from start to finish. Always very happy to receive my many phone calls. Excellent customer service and very efficient through the entire process. I have previously gone down the route of using "free" brokers, but you definitely get what you pay for!

No regrets with using themortgagebroker I certainly would recommend.

September 7, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Matthew,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Highly recommended

We had a brilliant experience with The Mortgage Broker. After having a direct application declined we were very disheartened, however, after a number of weeks from our initial call we received a mortgage offer! Paul and Rebecca were both a pleasure to deal with, very helpful and professional. We would definitely recommend!

August 21, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Stephanie,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

The Mortgage Brokers Scotland

My first experience of The Mortgage Brokers Scotland was very very positive. I had quite a challenge for both Paul and Rebecca but they over delivered for me and made it all very painless.
All my questions answered quickly and efficiently.
A very friendly and professional service.
Excellent value for money and will be recommending them to all my friends !

August 10, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear John,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Excellent service from Phil Shearer and…

Excellent service from Phil Shearer and Rebecca Dingwall. Communication was timely and clear and the process very smooth (despite my situation having some less straight forward factors). I was actually surprised at how little stress was involved in the process. Particular credit to Rebecca's customer care and service skills!

August 5, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Rachel,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Fantastic Advisers :)

The mortgage broker Scotland are amazing, I've had other advisers that didn't help when things got difficult. They were understanding and spoke like humans, I would recommend them to anyone trying to get a mortgage, regardless of their knowledge or position.

August 2, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Gerry,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Massive thank you to Rebecca, Paul & Steven

Massive thank you to Rebecca, Paul & Steven!! they guided me through additional borrowing on existing mortgage and getting a new mortgage in place for my investment property, Honestly no drama no hassle and what’s the most important to me communication and support, Thank you!! I would highly recommended you and surely use your services again.

July 15, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Miss Simaskova,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Great service

The mortgage broker has helped me to get the mortgage I needed! I received excellent service from the very moment I contacted them. Paul explained all the procedures to me step by step. As a first-time buyer, I had no clue how to go about it myself, but he guided me, kept me up to date throughout the process and most importantly went the extra mile to get me the deal I needed. I will recommend the Mortgage Broker Scotland to my friends and family! Thank you Paul for your help!

July 5, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Sara,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Happy Customer

I got in contact with The Mortgage Broker Scotland during a particularly stressful time. My application through another (no fee broker) was rejected. At this point, the broker I was using became quite unhelpful and I felt a bit deserted. After months of searching, I had finally had an offer accepted and this mortgage issue made me think I was going to lose out on the purchase.

I did some online reading and got in contact with The Mortgage Broker Scotland. My broker (Phil) couldn’t have been more helpful and reassuring. He called me on a Saturday and has emailed me on Sundays too.

The process of applying was much easier and felt less invasive. He had an excellent knowledge of lenders I hadn’t even known existed. And ultimately he got me a much better rate with a lender, and a decision in under three weeks.

I couldn’t be more happy. The small fee really is just that. I’d honestly pay it again for any remortgaging because the service was second to none, and the rate ended up being better anyway. Strongly recommend and a huge thanks to Phil!

July 4, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear James,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Easy simple process with excellent help…

Easy simple process with excellent help and guidance from Louise especially when interest rates changed in the middle of the process and product was withdrawn from the lenders.
Will definately use MBS again.

June 29, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Steve Chase,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Remortgaging

Louis & Rebecca have been so helpful & supportive while finding the best deal and lender for my remortgage. Very professional while being friendly. Wonderful communication at all times. I wouldn’t hesitate to recommend them to family and friends in need of a mortgage broker. 😀😀😀

June 1, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear John Chalmers,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

Rated 5 out of 5 stars

Highly Recommended

Both Louise and Rebecca made the whole process so smooth and efficient with a friendly nature.
Communication was exceedingly good, emails were always responded too in a timely manner, even out of normal office hours.
Would highly recommend. Thank you for your support.

May 30, 2022
Unprompted review
themortgageadviserscotland.co.uk logo

Reply from themortgageadviserscotland.co.uk

Dear Andre Garrett,

Thank you for taking the time to post a review. We are glad to hear that you are happy with the service provided!

Take care :)

Kind regards,

The Mortgage Broker Scotland

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look