We had Andrew Drake as our mortgage advisor. He could not have been anymore helpful, he really did go above & beyond, kept in constant contact & explained everything in great detail. He really is an... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We were struggling to find a lender due to our complicated rent to buy scheme and our ages but Darryl and Sophie worked so hard to find us a lender that would accept us and managed to secure a fixed t... See more
Company replied
Ryan and the team at The Mortgage Expert (TME)have been our go to for years for our mortgage deals and associated insurances. This time around with our fixed rate coming to an end we were nervous abou... See more
Michael and Sophie have been fantastic throughout . Highly recommend. Communication has been fantastic and secured us a mortgage offer even with partners bad credit history at a really good interes... See more
Company replied
Company details
Written by the company
Here at The Mortgage Expert Group, we offer a comprehensive range of products from across the market. As Independent Mortgage Advisers with a wealth of knowledge, we focus on mortgage, protection and loans, advising hundreds of clients every year. Our experienced team will help you every step of the way, regardless of your financial circumstances. We service clients from all walks of life, whether you are a first-time buyer, looking to remortgage or buying a property to let. We also specialise in supporting clients with an adverse credit history. In our experience, these types of mortgages require expert knowledge and access to specific lenders, which is why we have created dedicated CCJ and IVA mortgage services.
Contact info
Endeavour House, MK45 4HS, Bedford, United Kingdom
- 0800 488 0004
- themortgageexpertgroup.co.uk
Fantastic Service, Great Company
I had to get a mortgage organised quite urgently and contacted TME for guidance and received polite, prompt and knowledgeable feedback. We moved forward with the application and everything was done in double quick time with the most competitive provider on the market. I received regular updates throughout and was hugely impressed with the service, would absolutely recommend TME to anybody that is seeking mortgage advice.

Reply from The Mortgage Expert Group
TME are professionals
TME are a great team of professionals. I have used them on various occasions to obtain mortgages. The response and feedback is always timely, efficient and honest.
As an expat, mortgages can be daunting and uncertain however the team always make things simple and get the best rates available. They are transparent so easy to work with. Trust is not often easy to achieve with a customer but I can honestly say that these guys are the most trustworthy professionals you can find. I wouldn’t look anywhere else for a mortgage and often ask for advice outside of purchasing a mortgage. No questions are asked, just good solid advice is given which is why I keep returning.
If seeking a mortgage, look no further than TME

Reply from The Mortgage Expert Group
Fabulous company
We have just used the services of The Mortgage Expert for the second time and yet again can not speak highly enough of the service we have received. Darryl and Sophie are extremely knowledgeable, professional and efficient.
The first time we used them we had been told by other companies that we weren't able to get a mortgage however Darryl was able to source a lender for us.
Thank you Darryl and Sophie, we can't recommend your services enough!

Reply from The Mortgage Expert Group
I was extremely impressed by the help
I was extremely impressed by the help, advice, and service i received from The Mortgage expert. As an older purchaser, with a less than perfect credit history, I could not have bought my flat without them.

Reply from The Mortgage Expert Group
The ONLY Mortgage Expert you need to speak to !
Simply put, this is not only the best Mortgage Expert you will speak to, it may be one of the best companies you'll ever speak to (and no they didn't pay me to write this). A great company, with great customer service is rare these days, and these guys have it in spades. They really listened to us, what we were looking to get from a mortgage, insurance, life insurance, and took the time to explain it in simple terms. I went back with loads of questions, and each time the team took the time to explain, suggesting calls where they felt it would be more helpful. Alongside their helpfulness, the expertise is fantastic, it doesn't matter what area of need you have they can answer with ease. If I'm buying again, this is where I'll be coming. Have one phone call with them, and you'll see exactly what I mean.

Reply from The Mortgage Expert Group
My mortgage renewal was dealt promptly…
My mortgage renewal was dealt promptly professionally and Michael was very helpful . Would recommend the Mortgage expert to anyone looking for a mortgage or any other service they provide

Reply from The Mortgage Expert Group
Mortgage experts!
Ryan and his time have provided the absolute best service and I would not hesitate to recommend them to anyone.
Having had an IVA I was worried that we would not be able to get the mortgage we needed. Ryan talked through all of the options and held our hand through the process. Their patience was limitless when we changed our minds about a house purchase and had to start the process again (and again!) Lorraine also deserves big thanks for her prompt and swift dealing of queries and keeping us up to date at all stages, the communication from the team is second to none.
We honestly can't thank you all enough.

Reply from The Mortgage Expert Group
Absolutely brilliant experience with…
Absolutely brilliant experience with Michael at Mortgage Expert. Really clear process and Michael expertly took out all the headache and worry about getting our remortgage. And not only that we got the best deal we've had for some time. Thank you Michael and all the team. Very highly recommended.
We used the Mortgage Expert to Remortgage
We used the Mortgage Expert to remortgage. The whole team were helpful and kept in contact to keep us up to date every step of the way. We would highly recommended the Mortgage Expert.
Absolutely fuming Darryl dhoffer…
Absolutely fuming Darryl dhoffer offered me a mortgage in principle and has just back tracked saying I never gave him all the correct information which he knows is a lie
Thank you Michael ,Sophie and the Team
Michael ,Sophie and the team are amazing! Got our mortgage offer quickly and smoothly. Had no problems they were very efficient and was there to answer any questions we have. Couldn’t recommend them enough. Huge Thank you for making our dream come true !!
Debbie is fantastic!
I've been using Debbie's services for around 15 years now. I have several buy to let properties as well as my own residential home and a second home, and Debbie has done every mortgage and re mortgage on all my properties since I was first introduced to her. I trust her completely. She has given me sound, smart advice over the years, that has seen me through life's many ups and downs! Advising cautious longer term products where appropriate and clever work arounds and shorter term products for more exciting, bold plans.
A great example of her care is that when our daughter recently had to undergo major epilepsy brain surgery to remove a benign tumour, Debbie, having organised all our insurance plans, heard about it, she rang me to advise that my husband and I would potentially be owed a critical illness payout each. We were indeed and are now planning the holiday of a lifetime for all of us, and are even able to put a chunk of money aside for our children. Her personal care and attention is just fantastic.
I thoroughly recommend her.
The Impossible MADE Possible
I contacted broker after broker and nobody could help me, nor did they want to take any time to evaluate my situation or circumstances!
Luckily, I came across The Mortgage Expert, let's say this... The name of the broker is it's identity through & through.
Darryl, Sophie and the team at The Mortgage Expert have been incredible, putting up with my 101 questions and helping me perform what I felt was a miracle.
All's I can say is, do not look any further for a mortgage broker, I have had such great support, which has ended in a successful MORTGAGE OFFER when I felt like all odd's were against me!
Miracle Workers!
Darryl, Sophie & Co, Thank You!
Sophie and Darryl the dream team!!
Sophie and Darryl the dream team!!
Fantastic Service definitely recommend.
What a fantastic team!
What a fantastic team!! These guys are the pinnacle of their profession consistantly delivering a service above and beyond comparison. This is the second time my wife and I have approached The Mortgage Expert group for guidance in our purchase and once again they have exceeded our expectations and gone above and beyond to help us achieve our dream home. Truly professional, extremely knowledgeable and understanding of the stress and strain caused by new home buying and mortgages. For the second time they have safely and securely navigated us in the confusing tide of mortgage lending, reassuring us and keeping us fully informed throughout. We would personally like to thank Ryan, Lorraine and the team for the time, effort and consideration they have given to us, listening to our concerns, explaining each stage and making the whole process quick and painless. We would highly recommend The Mortgage Expert Group to anybody in the property buying market, you won't be disappointed these guys always deliver with pride and care in what they do. 5 star service with fast no nonsense response.
Absolutely superb team
Absolutely superb team, guided me every step of the way! I will keep coming back again and again for my mortgage requirements.
Hands Down the best broker ever!
I've Recently brought a property and unfortunately my original mortgage didn't come through and I was really stuck. so I was calling around i come around Darryl and in my opinion is an absolute diamond who has a real passion for his job and went above and beyond to ensure that I had a mortgage suitable for my needs. The attentiveness shown by Darryl was outstanding and is really hard to come across now a days. 100% won me over and I will not be looking anywhere else ever again for my mortgage needs . Hes upfront and to the point and gets the job done! Many thanks Darryl.
Very happy with the service received
Very happy with the service received. The Mortgage Expert Group have been assisting me for over 10 years.
Very helpful go the extra mile to make…
Very helpful go the extra mile to make sure you are happy
Very knowledgable and professional team…
Very knowledgable and professional team .efficent process ; would recommend everyone.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






