The Mortgage Genie Reviews 

182
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

From the moment I contacted Mortgage Genie and spoke to Lewis Newbould I was inspired with confidence. Lewis did an excellent job of identifying the best product suited to my requirements and circum... See more

Rated 5 out of 5 stars

We’ve worked with Rachel Hester at The Mortgage Genie for two properties now, and she has been nothing short of amazing. Her experience is evident in the smart guidance she provides, and she is incred... See more

Company replied

Rated 5 out of 5 stars

I cannot be more positive about my experience with Mortgage Genie! When so many other brokers said they couldn't help us because my partner is an agency worker, the team at Mortgage Genie stepped in a... See more

Rated 5 out of 5 stars

Eoin Horisk was our advisor and he was absolutely brilliant. He helped us navigate an extremely complicated re-mortgage. Even though our costs are going up due to rising interest rates, the increase w... See more

Company replied

Company details

  1. Mortgage Broker
  2. also in
  3. Financial Consultant
  4. Income Protection Insurance Company
  5. Insurance Broker
  6. Life Insurance Agency

Written by the company

The Mortgage Genie specialises in all Mortgage & Insurance needs. With access to 90+ online lenders we ensure you always get the best deal.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

182 reviews

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No recent history of asking for reviews

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4.6

All reviews

(182)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Service

We dealt with William when we bought our home and now we've just remortgaged through William and then Samantha. Outstanding service and made things very easy for us. Kept us in the loop from start to finish.

I wouldn't use anyone else. Great Service!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Simply the best!

Omg the best experience with the mortgage genie, very helpful, polite, always keeping you informed. Jake and his team were simply amazing from start to finish. Highly recommended. Thanks again

March 19, 2021
Unprompted review
Rated 5 out of 5 stars

Jake

Jake, was fantastic from start to finish. Got us the best deal with no hassle. Thoroughly recommend.

March 18, 2021
Unprompted review
Rated 5 out of 5 stars

5 Deserved Stars!

Jake T has been very helpful with sorting out my new mortgage and life insurance. Gave good advice, answered all my questions and was very prompt with communication. Would definitely recommend to anyone.

February 17, 2021
Unprompted review
Rated 5 out of 5 stars

I cannot praise the team highly enough

I cannot praise the team at The Mortgage Genie highly enough - they were excellent from start to finish. Efficient, friendly, proactive and communicative. Andrew in particular was just fantastic. I will go no where else in future!

February 10, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Very speedy responses, always polite and friendly, and Jake has always gone the extra mile for us. Will be recommending.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service with positive outcome!

I have had an excellent experience with The Mortgage Genie. My contact Joe (Joseph L) has been extremely committed, very professional in providing me all the options and supporting the mortgage application at every step of the way. Joe has proven to be very resourceful in helping out with various queries and requirements from lender. I would definitely recommend Joe and Mortgage genie! Thanks guys!

January 26, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and Support - Highly Recommend

We used The Mortgage Genie to broker both our Help to Buy and mortgage for the purchase of our new property.

The service they provided was exceptional from start to finish, my partner and I could not fault them. They ensured we made the right decisions at the right time to get the best product available on the market.

Matt and the team have a very personal approach, we were kept well informed throughout the process, they went the extra mile to turn around documentation to meet key deadlines.

Goes to show the importance on having the right broker on your side!

Thanks again to Matt and the team, we would not have our dream home without you.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

One of the best choices we made while buying our house

As first-time buyers there are so many unknowns to the process of buying a house, but The Mortgage Genie (and James M in particular) made sure getting our mortgage was super simple. They went above and beyond to make the process great for us: they were able to call us on the weekend to avoid our working hours, they explained everything as they went along, they were completely transparent about the process, and got back to all of our questions and requests almost immediately.

TMG had a great range of products to offer us and even ended up saving us a good chunk of money: our advisor was aware that rates from our chosen lender were due to change soon, so he was able to get our application in quickly to lock in a lower rate. We suspected that this might've been a sales tactic, but he was completely right and the public rates went up the next day.

James M and Steve S kept us up to date throughout the process and made sure everything was kept on track. The whole deal start to finish didn't take more than two phone calls and a couple of emailed documents - I wish our solicitors had been this easy to deal with!

Overall, we could not recommend TMG enough. If you're thinking about using them, I say 100% go for it.

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Painless and professional

A great service from both James and Samantha - they were easy to deal with and kept me updated at all times. We exchanged contracts on our new house today and the mortgage was the least stressful part of the process.

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

Took something stressful and made it simple!

So helpful and engaged from the very beginning. Everyone I dealt with was friendly and made it very clear, especially considering our personal circumstance was a bit complex. Samantha and Will had really good communication via email and phone, and were always available to answer any questions. Would definitely use this company again!

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional and smooth

I dealt with Ian who was very clear from the outset about requirements and very thorough with the paperwork which reassured me the mortgage would be approved by the banks. I was kept up to date later by Sam and the whole process was as pain free as it could be by competent and helpful people.

November 28, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I used the Mortgage Genie for the first time! I found Ian to be very efficient with sorting the mortgage and sourcing a highly competitive mortgage. I highly recommend them for financial advice!

November 24, 2020
Unprompted review
Rated 5 out of 5 stars

Great Company, Great People, Brilliant Advice

Great Company, Great People, Brilliant Advice

I have used Mortgage Genie for a number of years now and have always been impressed by everyone that has ever dealt with me namely Andrew Dougal and more recently Joe Lamb along with a list of many others with regard to the high level of professionalism, trust and brilliant customer service given to me for a multitude of queries and scenarios for myself and my extended family over the years.
There advice and expertise in my experience has always out performed others in the market place as they are my number 1 go to place when it comes to seeking expert advice in the Mortgage field that they operate in and would highly recommend them to others out there ahead of any other competitors.

November 22, 2020
Unprompted review

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