The Motor Company (Taunton) Reviews 83

We have recently purchased a BMW from the motor company and we couldn't be more pleased. They are a very professional and friendly team. Blake was great, made sure we are updated all the way through and our questions answered. We would definitely recommend the company. Thank you so much guys Andreea and Don.

Dan was amazing helped us out with our new car and part exchanging of old car even gave mys on bits after we lost our puppy Defo recomenmend

What a great company friendly professional and great old fashioned customer service.

Dealt with Dan, had a test drive, suzuki well prepared, all questions answered, good trade in . Car in v good condition so decided to buy. The sale and all paperwork dealt with quickly friendly and professionally.

If you want to buy a good used car I would have no hesitation in recomending this company, I would buy from them again
Go see Dan.
Nick.

Just bought a used Mini from here. Excelent service. Dan was very friendly and helpful and no pushy sales pitch. Gave me a fair price for my part ex considering it needed a VERY deep valeting. I would happily buy from here again and if you are after a 2nd hand car I would definitely recommend going here.

Just picked my car up and I’m so pleased with the finish result. Alex Hood carried out an interior valet and did an amazing job. Customer service was great from start to finish and he managed to book me in last minute for the following morning. Thankyou so much.

My car went in for a machine polish and wax I was talked through all the stages By the professional detailer who is very Knowledgeable On all aspects of the service Plus a whole lot more on the car and different cars the service I received was first class My BMW is six years old and it looks like it’s just come out the factory these guys are amazing friendly and welcoming to the reception as you first walk in to me driving away with the biggest smile on my face .

Top quality sales service and truly cares about you.

I had the pleasure of meeting with Dan Rawlings who helped me find the perfect car. I'd wanted a VW Golf for a while and spotted one come into their showroom. Dan was happy to meet with me and took me for a test drive. He knew a lot about the car and the features even though they'd only had it in the showroom for less than a week. The car was in great condition and cheaper than the average sale price on AutoTrader so I was happy to proceed.

The car had it's MOT due in a few months time and so Dan decided to re-do the MOT before sale, the yearly service was also due in 4-5 months time which is typically outside the guidelines however Dan didn't question it and put it through a full years service before I purchased, giving me 12 months MOT & Service at no extra cost.

They also spent an entire day cleaning, polishing and protecting the cars' paint (it was immaculate, like-new) and interior upholstery which is guaranteed to protect it for life. All of this took no less than a couple days and, while I was in dire need of a car (due to previous write-off), I really appreciated the quick turnaround time.

All-in-all, a fantastic family-owned, local car dealership with top quality customer service. I'll be going back when I need any servicing, parts or an upgrade in the future.

Went in to have a look at two cars that were ready for us to test drive, but saw a completely different car which Blake then prepared, ready for us to drive. Having decided to purchase, the help and support from Dan, were second to none. Very pleased with the service and would def recommend. Thankyou very much. Tony and Joe.

I found the service at the motor company in Taunton second to none, and they went above and beyond. Dan was very thorough, honest, patient, and friendly. I would highly recommend them 100 times over.

Just picked up our new to us family car from The motor company have to say breath of fresh air to deal with from start to finish. Dan was excellent they went out of their way to make it a positive experience. Good old fashioned customer care at its best. I would wholeheartedly recommend to anyone looking to buy a car. Thank you.

We recently bought a Nissan qashqai from the motor company. Dan was brilliant, professional, helpful and treated us like humans. The customer service was second to none. We would highly recommend them. A job well done. Thank you for our new family chariot.
Best wishes the Browns.

My wife and I were blown away by the care and commitment Dan bestowed upon us! Very helpful, professional and patient. The car was immaculate inside and out. We would recommend anyone looking for a second hand car to definitely stop off here first!
Must mention Alex is also very polite and helpful.

Great service from start to finish. Very helpful, friendly and professional. Not the usual pushy car sales, but they are very happy to let you make your own mind up. Only purchased car yesterday so cont comment on the after care, however car is great so hopefully won’t need it!

I have rarely experienced the level of customer care; attention to detail and professionalism I did with this company last week. It was well worth 2 train journeys from London to test drive and purchase the car, which was beautifully prepared.

Just collected our super second hand Qashqai and want to give a big thank you to Dan for being so helpful and professional, couldn’t have been treated better. The preparation work done on the car was superb, thank you Gavin and anyone else involved . We highly recommend this company and if we win the lottery we’re coming back for that little red Mini! - Mick and Wendy

Can't fault the customer service here, first class. I phoned with an enquiry said what I was looking for and why, they listened and acted on what I said - what more can you ask for? Alex has been super helpful before and weeks after the sale, so proper follow up customer service too, great experience, very professional and highly recommended.

We were looking to upgrade the car due to a new family member. The motor company and their staff were helpful with the advices and the prices were fair. Due to my line of work it was really nice that they operate over the weekends as well. Would recommend...

Can’t fault a thing. Customer service is number 1. Dan Rooke is professional and extremely helpful. There were no pressure sales. Just good, informative service. I will certainly be going back next time I change my car.

Purchased a Kia Sportage from here recently and cannot thank Dan Rawlings enough! Never felt pushed into something we didn’t want at all. So informative and helpful with all of our questions and queries.
We love our new car!
Thanks Dan! 😊

I dealt with Dan Rooke from The Motor Company and he was brilliant. So friendly and helpful and made sure we knew what was happening all the time. Purchasing a car through these guys was an awesome experience. Thank you so much guys!!

- Nick Packham