MotorLens Reviews 96

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as the best they've owned and a significant upgrade for their photography. Many praise its quality, noting how it improves photos by removing glare and enhancing colors, making it a valuable tool for car enthusiasts and general photography alike. People also find the product easy to use and appreciate its durability. However, some customers were dissatisfied with their orders and the delivery service. Several reviewers reported long shipping times, with some orders not arriving even after weeks or months, despite promises of quick delivery. There were also mentions of poor communication from the company regarding order status and issues with receiving faulty or incorrect items.

What people talk about most

Product

Consumers find the product to be highly positive, often describing it as "genius" and a "sick piece of... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the product's quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report significant... See more

User experience

People report positive experiences with user experience. Customers praise the product's ease of use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Levelling up my iPhone photography with MotorLens! I’ve always been against iPhone CPL filters but something about this one is perfect. Super easy to use, light weight and works the dream. Love the st... See more

Company replied

Rated 5 out of 5 stars

Great lens, really brings out the colour on cars when shooting on my iPhone. I’ve tried several filters for iPhone’s and this is by far the best i’ve owned. Case is also nice! A must for car enthus... See more


Company details

Written by the company

We create high-quality polarising filters and photography accessories for all smartphone's and camera's. Developed in-house in the UK to reduce glare, enhance colours, and capture stunning details, our products are trusted by thousands of automotive enthusiasts globally.


Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

5-star
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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great lens for car shows

Bought your lens for my iPhone and have already recommended it to at least three people. It is probably the best purchase I have made recently. It also survived rolling off the roof of my friends car after he forgot it on top, found it on the side of the road a few hours later without a single scratch or crack in the lens. I would 100% promote or recommend this product if given the opportunity.

I have taken this to many car shows and taken hundreds of pictures. The quality of the pictures using this lens are so much better than with the standard iPhone camera. It removes glare from the paint and glass, deepens the color of the paint, makes the glass more see through, and gives a rainbow effect on headlights and some windshields.

June 12, 2025
Rated 5 out of 5 stars

Bad to great!

At first customer service wasn't the best but after some patience and text on social media and mail I got a answer and they started my refund right away. And now I can say that the customer service is a lot better. I do recommend the product. It’s a very useful little thing to have for photography!

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

Order #6163 Jazba Nasir

Order #6163 Jazba Nasir
Placed an order on 17th June and it’s now the 25th and have not received the order. Have emailed them multiple times and have said they’ll get back to me within 1 working day but not a single email back for the past 3/4days. Ordered as a gift for my husband so genuinely disappointed. Feels like a scam at this point. Asked for a refund and have had no email back for that either. This was also a 48 hour tracked Royal Mail delivery did not receive any details for it either.

June 17, 2025
Unprompted review
Rated 3 out of 5 stars

It's been a week and two days and we…

It's been a week and two days and we still haven't received our order.It just left the UK.In the website,it said it should arrive in 3-5 buisness days,i am pretty sure thats what it said,but im not sure because its been a long time since the purchase.By the way,i wanted to do 4 stars,but my dad made me do,so we met on the middle with 3.Sorry,this review was definitely biased by dad ;(

May 27, 2025
MotorLens logo

Reply from MotorLens

Hi there,

Thank you for your review and no worries at all about the star rating, we appreciate the honesty.

We’ve checked your order and can confirm it was placed on Saturday 24th May and we shipped it with full tracking on Tuesday 27th May just one working day later. Everything was processed on time from our side and we did everything right in terms of dispatch and communication.

Unfortunately, it looks like Royal Mail has had an issue with the parcel and the delay is down to their service, not ours. That said, we completely understand your frustration and while it’s out of our control, we will always put things right.

We’ve already processed a full refund for your order and you should see that back in your account shortly. Our customers are at the heart of what we do and we’ll always take responsibility to make things right when things don’t go to plan, even when the fault lies with the courier.

Thank you again for your support and we hope to serve you better next time.

Kind regards
The MotorLens Team

Rated 1 out of 5 stars

Never Received Item. No Communication.

Saw their advert on Facebook. Was a little skeptical so I came here. Some good reviews so I felt a little more confident buying from them.
Placed an order after checking the shipping info stating that dispatch was 1-3 working days, shipped by Royal Mail 48 hour tracked and orders received usually around 5-7 business days.
First week passes, no tracking info. Sent an email to find out what’s going on.
No response for a week and no order update.
Tried getting in contact via Facebook. No acknowledgement.
Poor communication, failed to dispatch item, putting them down as one of those Facebook scams.

May 5, 2025
Unprompted review
MotorLens logo

Reply from MotorLens

Hi Sophie,

We’re really sorry to hear about your experience and appreciate you bringing this to our attention.

We always aim to get back to every customer as quickly as possible, and we’ve searched our system but unfortunately can’t find any order placed under the name Sophie Amarsi. It’s possible your order was placed under a different name or email address.

If you could please email us at support@themotorlens.com, we can look into this straight away and have the issue resolved for you within 24 hours.

Our customers are truly at the heart of everything we do, and we always put right any mistakes where something has gone wrong. We’d love the chance to sort this out properly for you.

Thank you again for your patience and understanding.

The MotorLens Team

Rated 5 out of 5 stars

Amazing quality

Great quality and I also love the rainbow headlight effects it gives to cars headlights! It really makes the colours stand out and I would definitely recommend!

April 27, 2025
Unprompted review
MotorLens logo

Reply from MotorLens

Thank you for the great review Owen. Glad to see you're enjoying your MotorLens!

- The MotorLens Team

Rated 1 out of 5 stars

Shipping

I haven’t gotten it in the mail yet

April 26, 2025
MotorLens logo

Reply from MotorLens

Hi Ethan,

Thanks for taking the time to leave a review. We’ve checked the Royal Mail tracking and can see that your order was successfully delivered, which is why we were a little puzzled by your feedback.

You can view the tracking information here:
https://www.royalmail.com/track-your-item#/tracking-results/LA186703338GB

If there are still any issues with your order, please don’t hesitate to reach out and we’ll be happy to help. Otherwise, we’d really appreciate it if you could update your review to reflect your full experience with MotorLens.

Thanks again for your support.

Best regards,
The MotorLens Team

Rated 5 out of 5 stars

Really nice 👍🏻

Bought 2 of your products, after not even a week it was delivered in Switzerland. Really fast and really good !
The lens works really nicely 👍🏻
Thanks a lot 💪🏻🔥

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

delivery did not arrive

delivery did not arrive, don‘t know if it was delivered to Germany
already contacted several times by email
but on answer so far
would be nice to hear from you

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Quick delivery. Product is exactly as advertised. Can’t fault them at all. Amazing quality aswell!

March 18, 2025
Unprompted review

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