MotorLens Reviews 96

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 59 reviews, reviewers had a great experience with this company. Customers are really happy with the product, often describing it as the best they've owned and a significant upgrade for their photography. Many praise its quality, noting how it improves photos by removing glare and enhancing colors, making it a valuable tool for car enthusiasts and general photography alike. People also find the product easy to use and appreciate its durability. However, some customers were dissatisfied with their orders and the delivery service. Several reviewers reported long shipping times, with some orders not arriving even after weeks or months, despite promises of quick delivery. There were also mentions of poor communication from the company regarding order status and issues with receiving faulty or incorrect items.

What people talk about most

Product

Consumers find the product to be highly positive, often describing it as "genius" and a "sick piece of... See more

Quality

Reviewers mention positive feedback about quality. Customers are highly satisfied with the product's quality,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note negative experiences with order fulfillment. Many reviewers report significant... See more

User experience

People report positive experiences with user experience. Customers praise the product's ease of use, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Levelling up my iPhone photography with MotorLens! I’ve always been against iPhone CPL filters but something about this one is perfect. Super easy to use, light weight and works the dream. Love the st... See more

Company replied

Rated 5 out of 5 stars

Great lens, really brings out the colour on cars when shooting on my iPhone. I’ve tried several filters for iPhone’s and this is by far the best i’ve owned. Case is also nice! A must for car enthus... See more


Company details

Written by the company

We create high-quality polarising filters and photography accessories for all smartphone's and camera's. Developed in-house in the UK to reduce glare, enhance colours, and capture stunning details, our products are trusted by thousands of automotive enthusiasts globally.


Contact info

4.1

Great

TrustScore 4 out of 5

96 reviews

5-star
4-star
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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

My bf is so happy with the pics he can…

My bf is so happy with the pics he can get of the car now.
Shipping was quick and product great.
I won't take a star off for customer service, as when I got a response it was so helpful and quick. But if they don't get back to emails try Instagram.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Instantly better car photography! Wow!

Not sure why there are any negative reviews on here, got my lens within 4 days of ordering and it does exactly what it says on the tin. The polarised lens makes car shots so much better instantly! Great product, great price, definitely recommend for any car show enthusiasts

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Product is as expected

Product is as expected, well made and looks nice.
First tests were good, but real testing is possible, when winter is over and we can see more sun here :)

Thanks!

January 27, 2025
Rated 1 out of 5 stars

O never recieve the lent

January 27, 2025
MotorLens logo

Reply from MotorLens

Hi Francisco,

We’re sorry to hear that you haven’t received your lens yet. After checking your tracking details, we can confirm that your order was processed and shipped immediately after purchase. However, it is currently awaiting clearance in your country’s customs office, which is unfortunately beyond our control.

Once a package enters customs, processing times vary depending on the country, and we have no way to speed up their inspection process. We completely understand the frustration and want to help in any way we can. Please reach out to our support team at support@themotorlens.com, and we’ll be happy to assist you further.

We truly appreciate your patience and your support.

Thank you,
MotorLens Team

Rated 1 out of 5 stars

Worst gadget and worst customer service…

Worst gadget and worst customer service ever. DONT BUY FROM THIS COMPANY THEY ARE GOING TO IGNORE YOU IF ANYTHING GOES WRONG.

January 7, 2025
MotorLens logo

Reply from MotorLens

Hi Arturas,

Thank you for sharing your feedback.

We’re a little puzzled by your 1-star review and the comment about our product being the “worst gadget” and “worst customer service,” especially as you mentioned in our email correspondence that the order was placed by mistake. This suggests the product hasn’t been used.

Regarding customer service, we’d like to highlight that you contacted us at 9:34 am, and we responded within just one minute to assist you with your refund request and initiate the returns process. We strive to respond promptly and ensure our customers are supported every step of the way.

We feel this review might not reflect your actual experience, as we’ve been in touch and cooperating with you throughout.

Nonetheless, we’re always here to address any concerns and ensure your experience with us is as smooth as possible. Please don’t hesitate to reach out if you have further questions or need assistance.

Thank you,
MotorLens

Rated 5 out of 5 stars

Game Changer!

I recently had the pleasure of meeting Dan from Motor Lens, and he introduced me to his circular polarizer that clips onto your phone. I have to say, this product is an absolute game-changer! 📸

The polarizer dramatically reduces glare and enhances the clarity of my photos, especially when capturing reflective surfaces like cars or water. Whether I’m shooting in bright sunlight or indoors, it consistently delivers stunning, professional-quality images right from my phone.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

It works just like they tell you! The quality is also amazing and it’s just great

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

The best polariser out there …

This polariser is the best one I have used It is very easy to use and at a cheap price
I didn’t know how to film good but now it has helped my filming so much giving me the perfect videos of the cars. It comes in it’s nice case with a lens cleaner aswell
I would definitely recommend if you are wanting to get a polariser for your phone

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

Never received my order

I did not receive my order (even though it was pre ordered months ago) and customer services did not help me.

December 23, 2024
Unprompted review
MotorLens logo

Reply from MotorLens

Hello!

Firstly, thank you for taking the time to leave feedback. Secondly, we’ve investigated your complaint internally and can not locate any orders from the past 6 months with your details? If this is a genuine order complaint, please can you email us ASAP at support@themotorlens.com and one of the team will rectify this immediately!

Thank you,
MotorLens

Rated 5 out of 5 stars

Absolute lifesavers

Absolute lifesavers, got me my order in time for christmas even though they were out of stock. Product is brilliant, really recommend

December 20, 2024
Unprompted review

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