The Music Bank in Knaresborough has been fantastic. They were very accommodating when we booked trial lessons for our 7-year-old daughter, and Matilda felt happy and confident from the start. By the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Music Bank in Knaresborough sells a huge range of musical instruments.
Contact info
United Kingdom
- themusicbank.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good service
I’d just like to take this opportunity to thank everyone at The Music Bank Knaresborough for a brilliant service.
I had an issue with a Hofner left handed violin bass that had a fault on it, the bass was promptly sent back to Hofner for repair, it was all taken care of in a professional way by Nathan the store manager. On return to yourselves Paul your guitar technician kindly gave me a call to say he had tested the guitar and it and it was ready for posting back to me, we had a bit of a chat about guitars and that is always nice.
For me a company is only as good as the service they provide and that is what you all did.
Andy.
Quality service …
I've had 3 guitars restringed and serviced recently with no complaints. Very good service, quick turnaround. Took another guitar in for 1 string and it was fixed there and then. A brilliant shop and all staff are friendly and knowledgeable and easy to chat with. Would highly recommend
very friendly efficient service
Fantastic experience getting new guitar…
Fantastic experience getting new guitar for my son. They were so friendly and helpful and would highly recommend.
The Music Bank
Hi.
Maurice Grumbleweed here.
A name from the past, still working and needing immediate professional service on three guitars, which is exactly what l got. Paul breathed the kiss of life into my old Matrix and brightened my two Yamaha's.
Nathan kept the ball in the air and l left happy.
Great shop. Great service. Great price.
Great team and set up
Very friendly and welcoming team. Like the flexible approach to booking lessons and my first taster lesson was ideal.
Brilliant Service
Brilliant Service
Really friendly very helpful staff
Great welcome when you go in
Top Rate Customer service 5 stars!!!
Great service again
Easy ordering process and speedy delivery at a reasonable price. The Music Bank is fast becoming my “place to go” for my musical equipment needs.
Very good company whodisco lights sorted everything…
Very good company who sorted everything out.i would highly recommend this company who are very friendly and helpful. Dont hesitate to buy from them thanks for everything Bob
Great service , always helpful
My last visit was just for a few small items but these guys are always helpful and generous with their time
Great Service
Brought my takemine guitar in for a minor repair which was dealt with on the spot. Great service.
Superb guitar setup
Excellent service as always I had my epiphone wildkat booked in for a setup the guitar now plays beautifully and will no longer just stay sat in its case. I also picked up a few other bits and would 100% recommend music bank.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








