Just genuinely really helpful and pleasant staff. Couldn't ask for any more! Not an ounce of any judgement or expectations. I personally know little to nothing about collectables, games and all things... See more
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Quick to arrive, and with a bonus treat. Definitely will be using again 😁
Company replied
We absolutely love this store, super kind and friendly staff who always make plenty of time for our daughter and a great selection of items. We use it regularly for our Pokémon needs and will continue... See more
Genuinely one of the nicest places I've ordered from, the person I spoke to "Bridie" was awesome and incredibly nice and helpful. They answered a query I had about my bank payment saying it didn't go... See more
Company replied
Company details
Written by the company
A pop and cult culture store providing a range of products from Trading Cards to figurines, and everything in between. Established July 2020.
Contact info
Unit 5, 21 Carr Street, IP4 1HA, Ipswich, United Kingdom
- hello@thenerdhut.co.uk
- thenerdhut.co.uk
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Great selection & service
I was looking for a couple of single issues that Diamond had let my LCS down on.
After much googling I came across The Nerd Hut, and they had exactly what I needed.
They've got a great selection, with a really clean and well designed website.
I needed to send a follow-up email to them, and Bridie got back to me straight away answering my queries.
Received my order today and there was a lovely handwritten postcode message from Bridie, too.
Would highly recommend using The Nerd Hut! :)
The staff have been extremely nice
The staff have been extremely nice, and have been great with explaining their services. I really enjoyed just the atmosphere alone within there.

Reply from Thenerdhut
Personal touch
Quick delivery, perfect item, sweet little note inside parcel making it a more personal experience

Reply from Thenerdhut
Great shop run by amazing staff
Great shop run by amazing staff. They really know there stuff and are very passionate and always ready to help
Made an online order - great experience!
Made an online order, arrived quickly and very well packaged along with a lovely note from staff. 10/10 will use again!
online order 10/10!!!!
Ordered some dnd espresso mugs from here as couldn’t find them anywhere else. They were dispatched quickly and delivered in good time via Royal Mail. The packaging was fantastic to ensure they didn’t break and even had a lovely message from the staff in! Will definitely be buying from here again ☺️ thank you so much!
Well packaged item and has a…
Well packaged item and has a personalised note inside that makes it more personalised!
Local Nerd Hut
Notified when item available and was able to reserve and pay.
Picked up when in town next.
Fantastic all round!
Easy to purchase, great price, fast delivery - books in perfect condition! Couldn't be happier!
The Nerd Hut is awesome
Bridie, the owner makes everyone feel very welcome. It's definitely has a great selection even more so on delivery day. If they don't have it in ask and they will do there best to source it for you.
Nerd Hut are very helpful
The lady at Nerd Hut was very helpful and the item we bought was sought after by my daughter and NerdHut had it at a reasonable price
First-time order. Great service.
I placed a first-time order for some comics I couldn't get on Forbidden Planet and found The Nerd Hut by chance. Got the comics quickly (next day!) and they went to the trouble of including a personalised note.
Will absolutely order from them again.

Reply from Thenerdhut
Ordered some Warhammer from them…
Ordered some Warhammer from them online, arrived fast and they also put in a hand written note. Nice personal touch.

Reply from Thenerdhut
Ordered a board game close to Xmas
Ordered a board game close to Xmas, arrived early with a lovely personalised message, will order again in the future
Friendly and quick service.
Lovely people with a passion for what…
Lovely people with a passion for what they do and excellent knowledge.
Super Service
Quick delivery and I absolutely love the personal touch in the delivery note. Would 100% recommend as a seller and would happily use The Nerd Hut again in the future.

Reply from Thenerdhut
Game arrived quickly and well packaged
Game arrived quickly and well packaged, so in perfect condition. Excellent service, will use again!

Reply from Thenerdhut
GREAT SRVICE
GREAT SRVICE. I MADE A MISTAKE WHEN ORDERING. NO HASSEL WHEN IT NEEDED CORRECTING. GOODS ARRIVED IN PLENTY OF TIME. THANKS FOR GREAT SERVICEAND RECOMMENDED

Reply from Thenerdhut
We absolutely love this store
We absolutely love this store, super kind and friendly staff who always make plenty of time for our daughter and a great selection of items. We use it regularly for our Pokémon needs and will continue to do so! Can’t recommend them enough. If you’re local definitely pop in. :-)
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