The Neuro Medical Group Reviews 4

TrustScore 4 out of 5

4.0

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Company details

  1. Mental Health Service
  2. Mental Health Clinic

Written by the company

At The Neuro Medical Group, we believe everyone deserves understanding, respect, and the right support. Founded by three directors with a shared passion for improving mental health and supporting neurodivergent individuals, our experienced clinicians combine professional expertise with genuine compassion. We offer honest, person-centred care, flexible online or face-to-face appointments, and accessible clinics across the UK.


Contact info

4.0

Great

TrustScore 4 out of 5

4 reviews

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Rated 5 out of 5 stars

I loved my experience here

I loved my experience here! I feel like all of my troubles were resolved and i was put at ease through every step

Nuha especially helped the process go smoothly as I felt her bubbly personality was an aid in receiving my sons diagnosis and she helped answer any questions online whether this was over a phone call or in real life

Overall i appreciate the whole team for all the help and guidance ive received and my son has gotten

January 28, 2026
Unprompted review
The Neuro Medical Group logo

Reply from The Neuro Medical Group

Hi Gee, thank you so much for your kind words and for taking the time out to share your experience. We are so pleased to hear that you felt supported and at ease throughout the process. Its wonderful to know that Nuha was able to help make things go smoothly for you. Her caring and positive approach means a lot to many families and we will be sure to pass your lovely feedback on to her. We truly appreciate your kind comment about our team and we are very glad we could support you and your son through this journey.

Rated 5 out of 5 stars

I recently visited for an ADHD…

I recently visited for an ADHD assessment, i was really impressed by the standards and care provided by the neuro medical group. From the moment I spoke to someone on the phone and wanted to book an appointment i felt at ease and like my problems were heard and listened to.

Going into the actual assessment I believe everything was done to a high standard and efficiently and we were informed of any steps taken or updates throughout the process. i’d definitely recommend to anyone struggling or feels like their loved one is in need of an assessment. This place is definitely your best option!

February 18, 2026
Unprompted review
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Reply from The Neuro Medical Group

Hi Steve, thank you for taking the time to share your experience and for your kind recommendation. We are really pleased to hear that you felt heard and supported. Making sure our clients feel comfortable and understood throughout the process is important to us. Its also great to know that you felt the assessment itself was carried out to a high standard, we truly appreciate your feedback and we are grateful that you chose us to support you through your assessment.

Rated 5 out of 5 stars

superb care, communication and aftercare.

We were booked in straight away for screening for ADHD, feedback provided and diagnosis and report in place. Thank you for your superb care, communication and aftercare. The counselling my daughter is having is helping her through her emotions and issues relating to ADHD.

January 21, 2026
Unprompted review
The Neuro Medical Group logo

Reply from The Neuro Medical Group

Hi Charlie, thank you so much for your kind feedback. We are really pleased to hear that the process felt smooth and that you were happy with the care, communication and support provided throughout. It means a lot to our team to know that you felt well supported at every stage. We are also very glad to hear that the counselling is helping your daughter. Supporting families beyond the diagnosis is incredibly important to us. Thank you again for your kind words, we wish you and your daughter all the very best.

Rated 5 out of 5 stars

I cannot rate the Neuro Medical Group…

I cannot rate the Neuro Medical Group highly enough. I initially contacted the group for help for a family member in dire need of support and a diagnosis. From start to finish the service and support we received exceeded my expectations - they truly care. Even the receptionist on our initial call did everything she could to get us an urgent appointment. We were then introduced to Nuha who has completely changed both of our lives. The truest and most empathetic but knowledgeable person we could have hoped for.

If you are looking for any kind of help, support and a genuine understanding without a fear of being judged this really is the place for you.

I feel safe, heard, and understood in a way I hadn’t experienced before. I have been shown real compassion and patience, helping me work through difficult thoughts and emotions at my own pace. I have grown in confidence, understand myself more deeply, and feel like I am ‘finding myself.’

I’m incredibly grateful for the group’s support and would wholeheartedly recommend them to anyone who needs the understanding, kindness, and professional guidance they have shown to me / us.

February 27, 2026
Unprompted review
The Neuro Medical Group logo

Reply from The Neuro Medical Group

Hi Claire, thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly grateful for your kind words and are so pleased to hear that you felt supported and cared for throughout your journey with us. Our whole team works hard to ensure that every person who reaches out feels heard, understood and supported from the very first point of contact, so it means a lot to know this was your experience. Your kind words about Nuha are especially appropriated. She is incredibly dedicated to the people she supports and we will be sure to pass your lovely feedback to her. Its wonderful to hear you now feel more confident, understood and able to work through things at your own pace. Supporting people in a compassionate and non-judgemental environment is at the heart of what we do. Thank you again for your trust in us and for your recommendation. We wish you and your family all the best moving forward.

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