Theninjabeauty Reviews 297

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Looking at 38 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the products, finding them to be of poor quality, not as advertised, or completely different from what was ordered. Customers frequently reported issues with unexpected charges, being charged multiple times for single items, or having their PayPal accounts debited for transactions they did not recognize. The pricing was also a major concern, with many feeling overcharged or finding hidden fees added to their orders. Additionally, numerous individuals experienced problems with their orders, including items not being received, incorrect quantities, or unrecognized orders. Some people were dissatisfied with the refund process, stating that promised refunds never materialized or were only partial. Conversely, a small portion of people felt that PayPal was helpful in resolving their disputes and securing refunds, though not always for the full amount.

What people talk about most

Product

Clients share negative opinions on product quality and accuracy. Many reviewers report receiving products... See more

Refund

Customers consistently note negative experiences with refund processes. Many reviewers report that promised... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting billing... See more

Price

Reviewers highlight negative aspects of price, with many reporting billing discrepancies and unexpected... See more

Order

Reviewers express significant dissatisfaction with their orders. Many customers report being charged for... See more

Reviews shaping this summary

Rated 1 out of 5 stars

How come PayPal is not protecting us??? I never ordered only shopped .. PayPal declined refund after my explanation… spent $ for 2 kits( $69.00) never authorized. Got one .. garbage not Laura Geller... See more

Rated 1 out of 5 stars

I also was charged twice for buy one get one free under eye concealer. I received 4 of the same product when I only ordered the two and was also charged for the 4 products. I contacted the company a... See more

Rated 1 out of 5 stars

BE VERY CAREFUL WHEN PURCHASING WITH THIS COMPANY; I WAS OVERCHARGED. I DECIDED I DIDN'T WANT THE PURCHASE AN DID NOT FINALIZE THE SALE AND THEY OVER BILLED MY CC ANYWAY.. DO NOT PUT CREDIT CARD INFO... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Find the perfect best skin care product line 2018, look with selection of lip Products all Brushes Sponges Featured Products eyeliner/Brushes & Sponges/Nail Polish/Natural Makeup/Hair Products & Hair Care Products/best organic skin care products


Contact info

1.1

Bad

TrustScore 1 out of 5

297 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This company is a SCAM

This company is a SCAM. DO NOT buy anything from them. I was charged and never received my item. I called the company, guy at the company was rude and hung up on me when I asked to speak with a supervisor. I called back several times and phone just rings. I have contacted PayPal to help get my money back. This company doesn't even deserve 1 star.

October 17, 2020
Unprompted review
Rated 1 out of 5 stars

I only posted a star to get into this…

I only posted a star to get into this review to post. This company is a scam. They advertised beautiful crystal stones in a bracelet. I ordered 4 as gifts for family. I received 4 plastic bracelets!! They charged me $87.89 for bracelets that should cost 30 cents each! Not what was advertised. DO NOT ORDER FROM THIS SITE!

October 15, 2020
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

In July I ordered 2 pairs of VIONIC sandals, 1 purple and 1 black. Well I never received them, what I did receive were 3 cheap pairs of pink sandals that were definitely not VIONICS. The mailing package did not even have a business name on it, only a street address and the city & state, nor did it come with a receipt. WELL, now, how can I send the package back for a refund without a business name on it? The MERCHANT sent mail to my credit card company ( saying I did make the purchase) ....they lied, they did not send what I ordered. Well shame on them!!!! This happened in July and I am still trying to get my money back

October 10, 2020
Unprompted review
Rated 1 out of 5 stars

Ninjabeauty, Dottedone, etc.....

As countless reviews on the Web describe, this appears to be a scam, and needs to be shut down. In June, my wife ordered sandals from Dottedone.com, supposedly Vionic brand.I discovered right away that this is not a legit company, and when enough time elapsed that nothing had arrived, I filed a dispute with Citicard, and received a refund. Then, after 2 months, the package arrived, from China(this was not disclosed at purchase). The sandals were fake, not even with any brand written on them, and one pair was not the size ordered. Useless. I was surprised to discover that Citi subsequently reversed the dispute ruling in the company's favor. I have now initiated a new dispute regarding the goods received, as emails are not being answered. I have informed Citi of the innumerable complaints. We'll see what happens, but I hope that other victims point out to the credit card companies that this is a long-running scam, and insist it is looked into. I'm not holding my breath, though.

October 8, 2020
Unprompted review
Rated 1 out of 5 stars

Whatever I ordered for $56.00+

Whatever I ordered for $56.00+, I did not order, nor receive. No idea who they even are except for what I have read. NASTY!!
Also, it was put on my credit card that I hadn't even used yet!!!

October 4, 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

How I wish I'd checked out these reviews before ordering!!! I ordered a Jigsaw Puzzle, looked great on the photos. When it eventually arrived...direct from China!!!!!.....it was a different picture and in a cheap flimsy box which was battered and torn. Absolute rubbish and expensive. I've emailed them but don't have much hope of a refund.
DO NOT ORDER FROM THIS COMPANY

October 4, 2020
Unprompted review
Rated 2 out of 5 stars

I ordered hummingbird earrings both…

I ordered hummingbird earrings both ruby and sapphire, I received the ruby pair but not the sapphire ones. I ordered them at the same time was charged for both pairs. I should have known better, been scammed too many times.

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam
Ordered 4 pair shape wear underwear, only received 2 pair, complained even to PayPal but was dismissed because they proved they sent something
Just not everything and they were both different sizes
They should be black listed

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

Should have read reviews before

Should have read reviews before. Did not mean to complete order, wanted to check shipping, but order was completed without allowing me to review. The product I purchased can be found for a tenth of what I paid on several other sites. Don't use this company or its current incarnation. A review of 0 is unavailable.

September 24, 2020
Unprompted review
Rated 1 out of 5 stars

Complete fraud don't think I'm gonna…

Complete fraud don't think I'm gonna get the earrings I ordered.. I actually called the company and told them that I did not get an order number and they hung up on me. Made a dispute. Ugh soo annoying. Fraud someone at least have the common courtesy to be nice about it🤦🏻‍♀️

September 16, 2020
Unprompted review
Rated 1 out of 5 stars

I am very disappointed

I am very disappointed. I am a senior citizen on a fixed income and have not received my bras that I sent for. I am now $61.96 poorer and braless. I placed my order Jul 21. Shame on this company for cheating the elderly or anyone else!!

September 16, 2020
Unprompted review
Rated 1 out of 5 stars

I ordered the magic staff

I ordered the magic staff. After waiting over a month finally arrived. When I opened it it extended immediately, luckily I grabbed it before it hit me in the face. Then, while trying to put it away it's sliced my fingers as it is broken and will not compress. This is also when I noticed that it is not the staff, it is a wand. Not only have I been charge more and received the wrong item, they have not responded to any of my emails. Maybe it's the wrong email but I doubt it but could anybody post the email they used to get in touch with them, please?

September 9, 2020
Unprompted review
Rated 1 out of 5 stars

If i could give negative stars I would

If i could give negative stars I would. This is a total scam. They charged me for 2 pairs of earrings and shipping. When I did not even order any of it. I emailed them immediately and they responded and said they would refund my money; which they never did. I also contacted PayPal and filed a complaint. They denied my request. Said that it was put through correctly. Stay away from this company along with dottedrain. They are both scams!

September 9, 2020
Unprompted review
Rated 1 out of 5 stars

Frustrated and angry

I was curious about shipping for a pair of earrings and as soon as I got to the window for shipping the order went through for two pair. I contacted PayPal claiming an unauthorized purchase but they denied my claim. The tracking number I received says something about a shipping partner but the time mentioned that it was picked up was later in the day than I was currently checking up on it.???? Not possible!!! After reading the ratings here I'm not optimistic about resolving this issue. The website listed on the invoice doesn't work either.

September 8, 2020
Unprompted review
Rated 1 out of 5 stars

If I could give zero stars I would

If I could give zero stars I would. This company is unethical. Like many others I did not intend to purchase the two pair of Vionic Sandals. I wanted to see shipping and it immediately put thru. I called PayPal right away and have gone through all the steps but they wouldn’t cancel the order. I don’t understand it. PayPal has always stood up for their customers, but not for me this time and evidently not for many others who were swindled by this company. I did receive two pairs of black sandals but they are too small. I called Ninja Beauty again today and was surprised that someone answered. When I told him that the sandals were too small he said “that isn’t possible, send me an email with a picture” but then hung up without giving me the email. I don’t think they will ever give anyone a refund. And PayPal has been equally disappointing.

September 3, 2020
Unprompted review
Rated 1 out of 5 stars

Was looking at their products on Facebook

Was looking at their products on Facebook (30-07-20), thought I ordered $20-00 worth of product, just checked my credit card details and I have been billed for $101.68 and received nothing. Paypal for some reason has locked me out of my account, asked me to do more paperwork. Never again, there is no consumer protection for customers.

September 2, 2020
Unprompted review
Rated 1 out of 5 stars

Will never order from this company…

Will never order from this company again. Product was supposed to be Vionic’s but was definitely knock offs. When contacted they said it must have been done through shipping. Will not be refunding my money until I send back the flip flops but no return information of any kind was included.

August 30, 2020
Unprompted review
Rated 1 out of 5 stars

The are scammers

The are scammers, I ordered pants and they send me a piece of paper drawn like leggings, they should close that place down.

August 29, 2020
Unprompted review
Rated 1 out of 5 stars

This company?? Paypal and TJ Media

This company??? is a scam. Charge you for extra sandals and finally got a partial refund for 1 pair of sandals. They said they refunded the entire amount to my account but never showed there. No products either.
PAYPAL is almost as bad..too many hoops to go thru anymore and no phone # to talk with an agent!!! Just entered the information again for about the 4th time not working and need my $44.91

August 25, 2020
Unprompted review

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