The Nurse Clinic Reviews 

248
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, making every interaction reassuring and comfortable. Many people highlight the exceptional service, noting its efficiency, effectiveness, and the successful outcomes of various treatments. The clinic's environment is frequently described as spotlessly clean, well-organized, and peaceful, contributing to a pleasant and relaxing atmosphere. Reviewers also appreciate the clinic's convenient location and easy parking, making visits stress-free. The overall user experience is consistently positive, with many customers feeling at ease and well-cared for from arrival to departure, often mentioning the welcoming reception and supportive atmosphere.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their friendly, professional, and... See more

Service

People report positive experiences with service, often highlighting the professional, friendly, and efficient... See more

Location

Reviewers mention positive feedback about the location, highlighting it as easy to find and offering... See more

User experience

Customers consistently note positive experiences with user experience, describing it as pleasant, brilliant,... See more

Facilities

Users describe positive interactions with facilities, consistently praising the cleanliness and organization... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really lovely clinic, feels a bit more like a spa treatment room! Donna is really friendly and puts you at ease for any procedures and gives honest advice about whether procedures need doing or not

Company replied

Rated 5 out of 5 stars

We couldn't get anyone to remove my son's wart because he's 14 and the NHS wouldn't fund it, also another clinic said it wasn't a wart so wouldn't help. We really didn't know what to do next until we... See more

Company replied

Rated 5 out of 5 stars

Donna is so professional, friendly and knowledgeable. The clinic is always extremely clean and well organised. It was so easy to book an appointment on-line and quick, I got an appointment the follow... See more

Company replied

Rated 5 out of 5 stars

Excellent experience. Easy to book, access, clean, friendly and efficient service. Found it for my son who needed a skin issue looking at and he was very comfortable there. But I would highly recommen... See more

Company replied


Company details

  1. Medical Clinic
  2. Local Medical Service
  3. Registered General Nurse
  4. Skin Care Clinic
  5. Urgent Care Center

Written by the company

The Nurse Clinic is a CQC registered Private Health and Skin Clinic in Astwood on the Bedfordshire/Buckinghamshire border near Milton Keynes and Bedford. Advanced Nurse Specialist with over 25years experience in NHS within GP Practice and Urgent Care. Services offered: - Cyst and Lipoma Removal - Micro suction and Irrigation on Adults and Children ear wax removal - Removal of Skin Tags, Warts, Seborrheic Keratosis, Actinic Keratosis, Verruca, Milia treated with Cryotherapy. - Skin Lesions Assessed using Dermatoscope - Coil Removal - Contraceptive Implant Insertion and Removal - Ear infections,Ear pain,Ear swabs - Urgent Care Consultations for Minor Illnesses and Conditions - B12 Injection, Vitamin D and more - IV Vitamin Drips - Contraception Implants, Injections - Hyperhidrosis Injections - Cryotherapy SAME DAY APPOINTMENTS (at an additional cost, please ask for details and subject to availability) BOOK ONLINE FREE ONSITE PARKING Wheelchair accessible


Contact info

4.9

Excellent

TrustScore 5 out of 5

248 reviews

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4.9

All reviews

(248)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

Donna was really welcoming and…

Donna was really welcoming and friendly. It was fascinating to chat to her about the services she offers. I was also greatly relieved to find someone who would administer the Kenalog jab for me.

May 31, 2024
Unprompted review
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Reply from The Nurse Clinic

Thank you Claire, great to meet you

Rated 5 out of 5 stars

Ear wax removal

Over the years I have been treated for this problem by various practitioners and nurses. The service Donna provides is second to none. Quick, pain-free and 100% effective and I have no hesitation in recommending her services to anyone with the same problem.

May 15, 2024
Unprompted review
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Reply from The Nurse Clinic

Thank you very much for your support and kind comments

Rated 5 out of 5 stars

Professional and courteous

Professional, courteous service. Always make me feel welcome. Convenient parking. Wouldn't go anywhere else. Thanks

May 7, 2024
Unprompted review
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Reply from The Nurse Clinic

Thank you for your lovely review

Rated 5 out of 5 stars

i was seen with compassion and made to…

i was seen with compassion and made to feel at ease i will use this service again if needed thank you very much

May 3, 2024
Unprompted review
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Reply from The Nurse Clinic

Thank you, I am pleased we made you feel comfortable and at ease. Thank you for your support

Rated 5 out of 5 stars

Excellent Care

I was feeling anxious, but Donna explained my treatment options of freezing or excision of a skin tag.
I opted for the excision which was pain free. Excellent care. Would definitely recommend. Thank you.

February 9, 2024
Unprompted review
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Reply from The Nurse Clinic

It was a pleasure to meet you Alan. I am happy that you felt at ease and was pleased with the outcome of your procedure.

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Easy to book an appointment, lovely kind and professional staff. Will certainly be booking again when needed.

December 22, 2023
Unprompted review
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Reply from The Nurse Clinic

Thank you

Rated 4 out of 5 stars

Very quick

Very quick, painless and friendly procedure.
... but the initial contact (particularly by phone but then also in the follow up mails was all about money and money and then about money and then the welcome email was about warnings on the car parking... so reception poor (officious)

November 3, 2023
Unprompted review
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Reply from The Nurse Clinic

Thank you for you comments George, we have taken these into consideration. Regarding the initial contacts regarding money I assume you are referring to the welcome messages which plays on first contacting clinic which states “ welcome to The Nurse Clinic. Please be aware we do take a 50% deposit to secure your appointment. Please ensure you have your payment card ready. Thank you “
Our reason for adding this was due to patients requesting to be prepared for this information prior to being part way into the phone call as some people choose to not proceed or wish to book online.
Regarding the car parking details, We have experienced numerous issues over the years with the adjoining business park regarding parking therefore we attempt to make car parking instruction clear and consise for our patients to avoid any conflict
Once again we appreciate your feedback if you have any suggestions on how we could improve on our current advice to patients that would be welcomed.
It was lovely to meet you

Rated 5 out of 5 stars

We visited the clinic to look at my…

We visited the clinic to look at my daughter’s ear which had been blocked for almost five years! Donna was able to diagnose the issue and resolve the issue in such a friendly, professional way. Thank you Donna and her assistance for an excellent service. What a lovely clinic too!

November 3, 2023
Unprompted review
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Reply from The Nurse Clinic

Thank you Titi , lovely to meet you both 😊

Rated 5 out of 5 stars

What a gem of a clinic....

What a gem of a clinic..... from booking, through to arrival and then the consultation itself, I couldn't find a more welcoming practice if I tried.
I took my little girl in for a suspected ear infection and the care and support I received was outstanding.
I will definitely be using The Nurse Clinic again and will not hesitate to recommend to my friends and family.
Thank you Donna and Team!
Caroline Leo

October 28, 2023
Unprompted review
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Reply from The Nurse Clinic

What a lovely review, thank you 😊

Rated 5 out of 5 stars

Cryotherapy Freezing and lesion removal

From the moment I walked through the door, it was a friendly atmosphere.

Donna was very professional, informative and helpful. She made me feel at ease because I was a bit nervous about the procedures.

Would definitely recommend.

October 30, 2023
Unprompted review
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Reply from The Nurse Clinic

Thank you 😊

Rated 5 out of 5 stars

Professional

Professional, friendly and competent. Would definitely recommend. Thankyou.

October 30, 2023
Unprompted review
The Nurse Clinic logo

Reply from The Nurse Clinic

Thank you 😊

Rated 5 out of 5 stars

Fantastic and friendly

Friendly, professional, efficient service. Put my grumpy teen at ease immediately and completely cleared his blocked ears.

October 27, 2023
Unprompted review
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Reply from The Nurse Clinic

😂 Glad to have helped. Thank you for the review

Rated 5 out of 5 stars

The whole process was quick

The whole process was quick, simple, efficient and painless…from booking the appointment (same day) to the procedure! Thanks Donna

October 24, 2023
Unprompted review
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Reply from The Nurse Clinic

You are welcome 😊

Rated 5 out of 5 stars

Donna was great with my little girl (13…

Donna was great with my little girl (13 months) who had been really poorly all week. I hadn’t been able to get an appointment at my local doctors and couldn’t sit 2 hours plus again in urgent care. Donna chatted with Millie and let her touch the stethoscope and help move it around. Donna really listened to me and made me feel at ease. Prescribed antibiotics with the smallest dosage as Millie was struggling to eat and drink.

October 27, 2023
Unprompted review
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Reply from The Nurse Clinic

Thanks for the review, I hope she feels better soon 😊

Rated 5 out of 5 stars

Oh Donna a bar of chocolate is the least you deserve!

I was signposted towards The Nurse Clinic by my GP on discovering a significant (and believe me it was significant!) build up of ear wax. The online booking process was easy to follow and with an appointment made off I went!
The receptionist was welcoming and I was immediately put at ease then it was over to Donna. What can I say… Donna confirmed and I think was surprised herself by the amount of wax to be shifted. I think I tested her and she was an absolute star! Throughout the whole process she was constantly checking on how I was feeling / coping and her whole approach made me feel comfortable even though she no doubt sensed my pain levels are set low!
I class a visit to an ear clinic a bit like a visit to the dentist.. a necessary evil but Donna made this process almost (!) enjoyable and importantly she got the job done.
Thank you Donna you were a star and having enjoyed my subsequent bar of chocolate as my own personal reward you are deserving of the same!

October 17, 2023
Unprompted review
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Reply from The Nurse Clinic

What a wonderful treat for the both of us 😀! I am so pleased you feel better and I helped you resolve your issue.

Rated 5 out of 5 stars

Would certainly recommend the Nurse Clinic

Donna made me feel very comfortable and relaxed during my appointment...she explained what she was doing and asked if I was comfortable with the procedure...which I was...everything was lovely and clean and I came away very satisfied and able to hear properly in my left ear.

April 1, 2023
Unprompted review
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Reply from The Nurse Clinic

Thank you 😊

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