The Old Hall Ely Reviews 22

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

For our anniversary, my wife and I recently visited Ely. We spent a lovely 4 nights at The Old Hall and can confirm its reputation as an idyllic family run hotel. The building itself is has been lovin... See more

Rated 5 out of 5 stars

I recently purchased an afternoon tea gift voucher online. This was a very easy procedure, but unfortunately a mistake of my own making occurred. l was interrupted while placing my order and didn't re... See more

Rated 5 out of 5 stars

Amazing venue, had my daughters wedding at the old hall in March 2022. Venue was beautiful, but the staff are exceptional. Nothing was too much trouble. The bedrooms are incredible and the views over... See more

Company replied

Rated 5 out of 5 stars

beautiful setting and an amazing place to stay. views were great from the gardens, could see the cathedral. room was just the ticket, bed, u need a ladder to climb into!! spacious bathroom but coul... See more

Company replied

Company details

  1. Wedding Venue
  2. Boutique Hotel
  3. Event Venue

Written by the company

The Old Hall Ely is a dream wedding venue for couples, which offers exclusive access to the grounds for the duration of the wedding. With a Fine Dining restaurant, corporate meeting spaces and lounge areas available for all guests at the hotel. The Old Hall Ely is set around the Cambridgeshire fens and hosts stunning views of Ely Cathedral.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

22 reviews

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Rated 5 out of 5 stars

FOR ELY, STAY HERE.

For our anniversary, my wife and I recently visited Ely. We spent a lovely 4 nights at The Old Hall and can confirm its reputation as an idyllic family run hotel. The building itself is has been lovingly restored and sits in beautiful grounds, surrounded by country side. It is sited for easy travelling to various places on the visitors trail. Our en-suite room was delightful, with a clear view of Ely cathedral just 2 miles away. All the staff were friendly, helpful and attentive. Breakfast choices were plentiful and of good quality. The Orangery restaurant is only open on certain days but we did enjoy a lovely dinner there on our last night. All in all we can highly recommend that you stay here on your visit to Ely. As an aside Oliver Cromwell’s mother was born here when it was a farm house.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

gift voucher…

I recently purchased an afternoon tea gift voucher online. This was a very easy procedure, but unfortunately a mistake of my own making occurred. l was interrupted while placing my order and didn't realise l had only ordered one instead of two. l rang the hall and explained what l had done and this was quickly sorted by a very pleasant and helpful young lady.

September 20, 2023
Unprompted review
Rated 3 out of 5 stars

Liked the staff

Liked the staff. Liked the way they sorted everyone so military like. Hated the price of their drinks. Captive market. No need to charge £9.00 for 1 pint and a glass of coke.£7.00 for a JD and coke. Disgusting.

September 22, 2023
Unprompted review
Rated 1 out of 5 stars

Forced to Leave the Hotel

I stayed at this Hotel and paid for my stay in the morning at 10.30 am. I was asked to leave the Hotel, I mean leave the premises. The reason given is that they had a wedding. The manager said to me if you don't leave, I will forcibly remove you from the premises. I was treated with disrespect, and the manager was particularly rude. I was not told that I would have to leave the hotel by 10.30/11.00 am the next morning, and I was shocked at the treatment. I recommend that you avoid this Hotel as they do not respect their paying customers.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

As a wedding photographer

As a wedding photographer, I have had the privilege of capturing many beautiful moments at The Old Hall Ely. This exquisite and exclusive wedding venue in the heart of Cambridgeshire is simply stunning. Nestled just outside historic Ely, this grand Jacobean manor house provides a picture-perfect setting for any special occasion.
The venue offers exclusive use for couples who are looking for an intimate and unforgettable experience on their big day. The romantic lakeside views and awe-inspiring glimpses towards the majestic Ely Cathedral make this venue a dream come true for any bride and groom. The Old Hall Ely provides an unparalleled English Country House experience that truly takes you back in time.
As a photographer, the unique features and views at The Old Hall Ely made my job even more enjoyable. The natural light, stunning architecture and idyllic setting made capturing each special moment a breeze. The bride and groom were able to take in the romantic surroundings while they celebrated one of life’s most special occasions, and I was able to capture each moment perfectly.
In addition to the breathtaking wedding venue, the venue also offers luxurious Bed & Breakfast Accommodation for the bride and groom and their guests. The option to host a private party or corporate event, as well as the possibility to book an evening dinner, afternoon tea, or Sunday lunch experience make The Old Hall Ely a one-stop-shop for any special occasion.
Overall, I highly recommend The Old Hall Ely as a wedding venue for any bride and groom who are looking for a truly unforgettable and romantic experience. The venue and its staff truly went above and beyond to make sure that every detail was taken care of and that the bride and groom had the perfect day. As a wedding photographer, I would be honored to capture another wedding at The Old Hall Ely in the future.
Kindest regards
The Kensington Photographer

August 6, 2022
Unprompted review
Rated 5 out of 5 stars

Afternoon Tea was superb and the…

Afternoon Tea was superb and the setting in a beautiful garden that showcased both the Fenland surroundings and Ely Cathedral were very apt. A perfect location for an English experience.

September 13, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

We are glad to have met your expectations for your afternoon tea experience, and thank you for taking the time to leave us a review.

Kindest Regards,

The Old Hall Ely Team.

Rated 5 out of 5 stars

Purchase of Old Hall gift vouchers

Purchase of Old Hall gift vouchers - online, efficient, intuitive easy-to-use website, and quick delivery.
Many thanks.

December 1, 2022
The Old Hall Ely logo

Reply from The Old Hall Ely

Thank you for leaving us a review.

We are glad to hear your experience on our website went well. We hope you/the receiver enjoys their gift voucher.

Kindest Regards,

The Old Hall Ely Team.

Rated 5 out of 5 stars

perfick

beautiful setting and an amazing place to stay. views were great from the gardens, could see the cathedral.
room was just the ticket, bed, u need a ladder to climb into!! spacious bathroom but could do with bubble bath. didn't use shower just sunk into bath but still amazing. Food was to die for at dinner and breakfast was just as good. excellent value for money. staff treated us like friends.
would love to return and would highly recommend. thanks Old Hall Ely!!

July 19, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

Thank you so much for taking your time to leave us a review. We are happy to hear that you enjoyed your dining experience with us and cannot wait to see you back at The Old Hall Ely in the near future!

Kindest Regards,

The Old Hall Ely Team.

Rated 5 out of 5 stars

Beautiful venue, amazing staff

Beautiful venue, with extremely professional and helpful staff. The owners are absolutely lovely too. Our wedding day ran so smoothly with their help. Also a great option to have the wedding party stay at the venue night of.

September 2, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

Hi Rebecca,

Thank you so much for leaving us a lovely review. We are so glad your wedding day went smoothly! We always try our best to make each couples day as special as we can!

Kindest Regards,

The Old Hall Ely Team

Rated 5 out of 5 stars

What a beautiful place The Old Hall Ely…

What a beautiful place The Old Hall Ely is, we stayed with our son and future daughter in law to experience the venue first hand before their wedding. The building is stunning, the gardens breathtaking, the bedrooms exceptional, the food divine, the staff charming nothing too much trouble.
I am confident to recommend it to anyone.

October 27, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

Hello Andrea,

We are so glad you enjoyed the grounds and the building itself! Thank you for the recommendation and we are so glad we have made your experience with us one to remember.

Kindest Regards,

The Old Hall Ely Team

Rated 5 out of 5 stars

Amazing venue

Amazing venue, had my daughters wedding at the old hall in March 2022. Venue was beautiful, but the staff are exceptional. Nothing was too much trouble. The bedrooms are incredible and the views over ely and the country side are beautiful. 100% would recommend this venue

March 6, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

Hello Henderson,

Thanks so much for leaving us a review. The views really are stunning aren't they!? We would like to thank you and your family for choosing to host the special day with us.

Kindest Regards,

The Old Hall Ely Team

Rated 5 out of 5 stars

Superb service,food,location and staff…

Superb service,food,location and staff ,weather it’s for a wedding,Sunday lunch,breakfast or an evening meal it is simply the best.

March 18, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

Hi TT,

We are so glad you enjoyed everything we have to offer! We pride ourselves on making sure each guests stay, or dining experience is one to remember.

Kindest Regards,

The Old Hall Ely Team

Rated 5 out of 5 stars

Entirely recommend

Entirely recommend, the service, food, staff and venue are just amazing.

This is my fiancé and I's wedding venue and the ability to come to The Old Hall for meals, events and afternoon teas with friends and family before the big day is very special to us. We recently attended the Forks & Fawkes evening which was spectacular. An absolute dream in a gorgeous setting in the front courtyard with a water feature and beautiful lights entwined in the greenery, we had 'smores' kits to make up using the fire pits around us, the most divine mulled wine served to us on arrival, a charcuterie board with baked camembert, olives and other treats such as sparklers and colour changing thing's you put in the fire! Most definitely a night to remember.

I am taking my Mum for the festive afternoon tea next month and we cannot wait.

November 4, 2022
Unprompted review
The Old Hall Ely logo

Reply from The Old Hall Ely

Hello Shannon,

Thank you for attending our special Forks & Fawkes evening, we are so pleased you enjoyed yourselves!

See you again soon for our festive afternoon teas!

Kindest Regards,

The Old Hall Ely Team

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