This hotel is exquisite. It is set in palatial grounds with large very comfortable rooms . The whole hotel is very tastefully. decorated and the service is most gracious. We had a two night stay and e... See more
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Beautiful venue spoilt by the room. The room was not the cheapest available, however it was situated at the end of the hotel near either the central heating boiler or air conditioning and this was noi... See more
I recently purchased an afternoon tea gift voucher online. This was a very easy procedure, but unfortunately a mistake of my own making occurred. l was interrupted while placing my order and didn't re... See more
For our anniversary, my wife and I recently visited Ely. We spent a lovely 4 nights at The Old Hall and can confirm its reputation as an idyllic family run hotel. The building itself is has been lovin... See more
Company details
Written by the company
The Old Hall Ely is a dream wedding venue for couples, which offers exclusive access to the grounds for the duration of the wedding. With a Fine Dining restaurant, corporate meeting spaces and lounge areas available for all guests at the hotel. The Old Hall Ely is set around the Cambridgeshire fens and hosts stunning views of Ely Cathedral.
Contact info
The Old Hall Ely, Soham Road, CB7 5TR, Ely, United Kingdom
- 01353663275
- events@theoldhallely.co.uk
- theoldhallely.co.uk
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Superb service,food,location and staff…
Superb service,food,location and staff ,weather it’s for a wedding,Sunday lunch,breakfast or an evening meal it is simply the best.

Reply from The Old Hall Ely
Entirely recommend
Entirely recommend, the service, food, staff and venue are just amazing.
This is my fiancé and I's wedding venue and the ability to come to The Old Hall for meals, events and afternoon teas with friends and family before the big day is very special to us. We recently attended the Forks & Fawkes evening which was spectacular. An absolute dream in a gorgeous setting in the front courtyard with a water feature and beautiful lights entwined in the greenery, we had 'smores' kits to make up using the fire pits around us, the most divine mulled wine served to us on arrival, a charcuterie board with baked camembert, olives and other treats such as sparklers and colour changing thing's you put in the fire! Most definitely a night to remember.
I am taking my Mum for the festive afternoon tea next month and we cannot wait.

Reply from The Old Hall Ely
The best stay in the East of England
We have experienced The Old Hall's warmth and hospitality on a few occasions now, and cannot recommend the venue enough.
The bedrooms are luxurious with stunning views, and the food is to die for, but what tops it off is how you are made to feel at home and a part of the Old Hall family.

Reply from The Old Hall Ely
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