A bit strange. Item showed that it was in stock online. Emailed a week later for an update and got an automated response saying they are out of office for school holidays. Chased a few days later,... See more
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Made an order on 14th March 2024, now the 28th March and nothing received, no comms, no response to email chasers and just get answerphone message when trying to ring them. Will be contacting my bank... See more
I was in need of a replacement 'P' shaped bath panel to replace the damaged one that was many years old. I ordered directly through Theonestopbathroomshop (CH Maintenance Services) which sadly becam... See more
I ordered two basin drains from the one stop bathroom shop. They told me that they would send me an e mail when they were dispatched. I waited for a week and a half before contacting them again. They... See more
Company details
Written by the company
With over a decade of consumer and trade sales and one of the largest product catalogues in the UK, we're confident you will find the shower, bath, toilet or basin product you are after in these pages! Browse our range or search for what you need above. Any questions, please get in touch.
Contact info
1 Haig Court, Haig Road, Parkgate Industrial Estate, WA168XZ, Knutsford, United Kingdom
- 0845 475 0007
- parts@ch-ms.co.uk
- theonestopbathroomshop.co.uk
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I ordered two basin drains from the one…
I ordered two basin drains from the one stop bathroom shop. They told me that they would send me an e mail when they were dispatched. I waited for a week and a half before contacting them again. They then said that they were out of stock. I was given the option to have my money refunded. I opted for a refund and that arrived within a couple of days. I ordered from a rival company and the order arrived in two days. I wonder how long it would have taken them to contact me if I had not contacted them. I’ve given them two stars for the prompt refund and nothing else.
Good replacement for old B&Q 'P' panel
I was in need of a replacement 'P' shaped bath panel to replace the damaged one that was many years old. I ordered directly through Theonestopbathroomshop (CH Maintenance Services) which sadly became damaged in transit despite it being very well wrapped in bubble wrap. I contacted Dawn at the above business who vey quickly send a replacement and again the trusty delivery drivers managed to destroy it on its way to my home.
I checked with Dawn that there were panels in stock without damage then had a ride out and collected it in my car. Not appropriate for everyone of course but a nice drive out for me.
My thanks to Dawn for her help and patience.
Excellent service delivery on time
Excellent service delivery on time . Would recommend
Poor communication and waited over…
Poor communication and waited over three weeks for a refund on a product, that they never delivered.
Fast Delivery,great products and a…
Fast Delivery,great products and a great price.Easy to deal with.Thanks
First class service
First class service. Spare part was not available so immediate refund. Thank you.
I have been waiting for more than 2…
I have been waiting for more than 2 weeks now... And still I didn't receive my order... Do something
Exactly what was described
Exactly what was described, clear description and arrived as stated.
Likely return to buy again.
PERFECT THANKYOU
Ordered a new bathroom suite.Came exactly as I ordered.Fast delivery and very good price .I would highly recommend.Thanks.
Fast delivery
5 STAR SERVICE
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